Location:
Bengaluru (Head Office) | Frequent travel to production sites & CaaS cities
Reports to
: Chief Executive Officer (CEO)Experience Required:
12–18 years in manufacturing, supply chain, and thermal systems operations
Qualification: B.Tech (Mechanical/Chemical/Industrial); MBA in Operations/Supply Chain (preferred)
Role Summary
As Director – Operations, you will lead end-to-end operations, encompassing Manufacturing, Supply Chain, and Cooling-as-a-Service (CaaS). The role demands both strategic vision and hands-on leadership to drive ISO implementation, cost efficiency, scalable vendor ecosystems, and cross-functional collaboration. This is a CXO-track position with a high-impact mandate.
Key Responsibilities
- Strategic Oversight
- Lead Production, SCM, and CaaS heads
- Align operations with revenue targets, NPDs, and company scale-up plans
- New Product Development & Production
- Commission new PCM production lines
- Collaborate with R&D and product teams for SOPs and equipment sourcing
- Vendor & Tradeable Goods Strategy
- Build and manage strategic vendor networks for casings, sensors, and insulation.
- Optimize costs and ensure quality benchmarks
- Operational & Financial Planning
- Drive annual and mid-term operating plans
- Manage operations P&L and budget allocations
- ISO & Compliance
- Implement ISO 9001, ISO 14001, and ISO 45001 certifications within 12 months
- Ensure labor law, EHS, and compliance adherence
- Performance Management
- Drive KPIs across all verticals
- Use ERP and analytics to improve efficiency and cost
- Team Leadership
- Coach and develop functional heads
- Build a performance-driven, ownership-centric culture
12-Month Strategic Deliverables
- Commission 2 new PCM production lines
- Achieve full ISO compliance
- Onboard 10+ strategic vendors
- Improve consolidated EBITDA by 6–8%
- Expand CaaS to 5 new cities
- ≥ 85% OEE and ≥ 98% yield in manufacturing
- 15% landed cost reduction/kg in SCM
- ≥ 98% SLA uptime in CaaS delivery
Key Skills & Competencies -- Technical Skills
- ERP (SAP/Zoho), SCM analytics
- Lean/Six Sigma, IoT integration (preferred)
- ISO systems, vendor development, new line setup
- Leadership & Behavioral Skills:
- Strong team leadership and coaching ability
- Analytical and strategic decision-making
- High adaptability, attention to detail, and stress tolerance
- Excellent communication and negotiation skills
- Collaboration across functions and external stakeholders
Growth Path
This role is a strategic stepping stone to the CXO suite and contributes directly to:
- Investor readiness (Series B/C)
- International expansion (manufacturing/CaaS)
- ESG and carbon-reduction compliance
- Global strategic partnerships
About Company
The company is a deep-tech company pioneering sustainable and energy-efficient thermal solutions using proprietary Phase Change Materials (PCMs). Our products, ranging from -26°C to +120°C, are used across cold chain logistics, industrial cooling, and waste heat recovery. Backed by top investors like NAB Ventures, Blue Ashva Capital, and Capital A, we’re rapidly expanding across India and globally.Skills: sensors,erp,iso compliance,insulation,scm analytics,pcm production lines,vendor development,manufacturing,lean/six sigma,new line setup,iot integration,erp (sap/zoho),cooling-as-a-service,zoho,supply chain,phase change materials (pcms),iso systems,npds