Job
Description
The Senior Technical Services Manager position at JLL Work Dynamics in Gurgaon, India is an exciting opportunity for an experienced professional to lead technical services operations and team members across Hyderabad sites. In this role, you will be responsible for delivering superior technical services, overseeing all building systems to ensure efficient, safe, and cost-effective operations. Your key responsibilities will include managing critical operations and programs onsite with the client, ensuring the highest standards and best practices are consistently implemented. You will lead, monitor, and mentor team members to effectively control technical services activities. Additionally, you will support local and regional initiatives by driving continuous improvements in implementation and service delivery. This role will require frequent contact with stakeholders to ensure zero downtime in client operations and maintenance of client assets based on JLL and client policies. As a Senior Technical Services Manager, you will play a crucial role in managing client infrastructures, understanding critical MEP systems on site, managing emergency alarms, and supporting building shutdown activities. You will also be responsible for coordinating special projects, ensuring delivery of planned preventive maintenance, and monitoring vendors to uphold service delivery standards. Moreover, you will act as a coach and mentor, fostering teamwork, cooperation, performance excellence, and personal success within the team. Your role will involve prioritizing facilities needs, managing mechanical, electrical, plumbing, and civil works, and reducing workplace risks through proactive maintenance and compliance with legal and technical services standards. Furthermore, you will be tasked with planning and managing technical services budgets and contracts, developing recommendations for effective inventory management, and conducting regular audits to ensure compliance with technical services requirements. Your ability to build strong relationships with clients, generate reports, and conduct presentations during client reviews will be essential in winning the client's trust. To be successful in this role, you should have a minimum of 12-15 years of experience in engineering or technical services delivery in a facilities management environment, including at least 8 years of experience in team management. A degree or professional qualification in Engineering/Technical Services is mandatory, with certifications in Sustainability and Project Management being advantageous. Strong technical skills, impeccable people skills, attention to detail, great organizational skills, and strong analytical and administration skills are also required for this position. At JLL, we offer an entrepreneurial and inclusive work environment that empowers our employees to reach their full potential. If you are an experienced technical services professional looking to take on a challenging and rewarding role, we invite you to apply for the Senior Technical Services Manager position at JLL Work Dynamics in Gurgaon, India. Apply today to become the best version of yourself in a dynamic and supportive work environment.,
