Director Corporate Systems

Overview

The Director Corporate Systems will play a pivotal role in JCPenneys global technology team by leading the Corporate Systems portfolio across the US (Plano) and India (Bangalore). This leader will oversee Finance, HR, Legal, and Procurement systems, partnering closely with global stakeholders to modernize, manage, and support enterprise applications. The ideal candidate will have deep experience in managing large-scale application landscapes, executing digital transformation initiatives, and building scalable global teams. The ideal candidate will be influential with their peers in the US and India in defining JCPenneys Corporate technology strategy. This position reports to the Vice President of Marketing, Merchandizing, Corporate Systems and Reporting.

Responsibilities

• Lead the global technology strategy, implementation, and support for corporate functions such as Finance, HR, Legal, and Procurement.
• Drives digital transformation initiatives across corporate systems, migrating legacy platforms to scalable, cost-effective SaaS/cloud solutions.
• Collaborate with global business leaders to define roadmaps and deliver high-impact solutions that align with business priorities.
• Partner with Finance and HR leaders to support key enterprise processes such as financial planning, reporting, payroll, and workforce management.
• Lead a high-performing global team of engineers, analysts, and Sr. managers to support 24/7 technology operations across US and India.
• Lead Agile and DevOps-based delivery and support models, embedding automation, root cause analysis, and continuous improvement processes.
• Manage vendor relationships, contract negotiations, and SLAs for major corporate technology platforms and services.
• Deliver and manage operational and capital budgets; track and report value realization and ROI.
• Leads and coaches managers to work effectively to deliver projects or services in a strong team-oriented environment.
• Evaluates associate performance levels across the team and effectively leverages the right talent resources against the work.
• Takes a long-term view of talent by building internal capability and identifying bench strength for key positions. Provides mentoring and career development insight to associates across IT.
• Is able to influence cross-functionally to drive results. Aware of industry innovations and trends for their area of responsibility.
• Experience managing large scape ERP implementation or migration projects.
• Experience in retail desired

Qualifications

• Typically, 15+ years of leadership experience.
• Strong leader of people and has experience leading global managers.
• Demonstrates very strong talent management and strategy setting skills.
• Strong understanding of technology and a strong aptitude to learn new areas.
• Guide, develop & design technically scalable, performant & cost optimized technical solutions with team.
• Influence and create devops culture with critical eye on data quality.
• Leads multiple managers and teams of various sizes in complexity of low to medium.
• Handles communication across the organization and represents his/her area of responsibility to the organization.
• Participates in driving solutions not just in the area of responsibility but across all of IT.
• Operates under very limited supervision but will confirm direction and decisions with senior leadership as needed.
• High level of collaboration with cross-functional teams required .