Director - Cloud & Infra

🌟 Hiring: Director – Cloud & Infrastructure

Location:

Salary - 50-60L range. Flexible for right candidate

What we need -

Candidates from Captives / Product Companies - Kindly DO NOT APPLY

About Our Client

leading business platform and digital engineering IT Services organization

1300+ employees

Director – Cloud & Infrastructure

🚀 Role Overview

Director – Cloud & Infrastructure

hands-on leadership role

🔑 Key Responsibilities

Leadership & Strategy

• Lead and scale the global Cloud & Infrastructure team, ensuring alignment with business objectives.
• Develop and implement strategies across cloud, on-premises, and hybrid environments.
• Advise senior leadership on infrastructure roadmaps, adoption strategies, and cybersecurity integration.
• Drive a culture of service excellence, innovation, and high team performance.

Cloud & Infrastructure Management

• Oversee design, deployment, and operations of

  Azure and AWS environments

  .
• Manage enterprise IT infrastructure – servers, storage, networks, virtualization – ensuring scalability and uptime.
• Execute hybrid cloud strategies and large-scale cloud migration projects.

Command Center Operations

• Lead 24x7 Command Center / NOC operations for proactive monitoring and incident management.
• Define SLAs, escalation processes, and RCA mechanisms for critical incidents.

Vendor & Partner Management

• Manage global vendor ecosystem including MSPs, cloud providers, and technology partners.
• Negotiate contracts, optimize costs, and ensure service compliance.

Cybersecurity Alignment

• Collaborate with cybersecurity teams to strengthen infrastructure security posture.
• Support vulnerability management, monitoring, and incident response planning.

Pre-Sales & Solutioning

• Partner with sales teams in

  customer-facing pre-sales

  for Infrastructure and Cybersecurity services.
• Develop proposals, SOWs, RFP/RFI responses, and deliver solution workshops/demos.
• Present value-driven solutions to CXOs and decision-makers.

End-User Support

• Oversee global end-user computing and service desk operations.
• Define KPIs for user satisfaction, SLA compliance, and support performance.

Team Management

• Lead, mentor, and grow teams of cloud architects, engineers, NOC staff, and analysts across locations.
• Drive workforce planning, capability building, and succession planning.

🎯 Required Qualifications

• 12–15 years

  in IT Infrastructure, with

  3–5 years in leadership roles

  .
• Proven expertise in

  Azure & AWS architecture, migration, and operations

  .
• Experience managing

  multi-location teams, Command Center/NOC/SOC

  operations.
• Solid grounding in

  cybersecurity practices

  and collaboration with security teams.
• Strong

  vendor management

  (contracts, compliance, cost optimization).
• Demonstrated

  pre-sales expertise

  – proposals, solutioning, client workshops.
• Hands-on leadership in

  end-user support & SLA-driven service management

  .
• Excellent communication and

  C-level stakeholder engagement

  skills.
• Bachelor’s degree in Computer Science/IT/Engineering (Master’s preferred).
• Certifications like

  Azure Architect, ITIL, PMP, CISSP

  are highly desirable.

⭐ Preferred Skills

• Familiarity with ITSM tools (ServiceNow, ManageEngine, etc.).
• Experience with Infrastructure-as-Code and automation frameworks.
• Exposure to compliance frameworks (ISO 27001, SOC 2).
• Strong analytical and problem-solving mindset with focus on continuous improvement.

📢 Why Join?

• Lead

  global infrastructure operations & pre-sales engagements

  for a fast-growing IT services leader.
• Drive

  cloud transformation & digital infrastructure strategy

  at scale.
• Be at the intersection of

  technology, strategy, and client success

  .

🔖

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