DGM - Wireline Lead

The role is responsible for defining the product (or platform) architecture, researching, designing, planning, developing, and evaluating new advanced network/product technologies and its components for products/services. Understand and work with the digital ecosystem of independent software vendors, system integrators, IT consultants, product OEMs, value-added-resellers, and telecom providers, aggregate value from these various ecosystem features and integrate into our own product platforms. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results.

Responsibilities

• Translate customer design requirements into functional and technical requirements.
• Work with technology/software teams to develop use cases, PoCs and final product roll outs.
• Create the product architecture design document, lab design document and plan.
• Design & deploy physical architecture elements and integration, security requirements and service realization.
• Define and lead development of supporting systems - define parameters, process, interpretation, synchronization with operators etc.
• Review market and data trend analysis, design, and implementation of improvement initiatives for business processes/systems related to a given product/group of products/technology to enhance product portfolio.
• Provide Level 4 support (design-related issues) to Operations teams for resolution of escalated and chronic issues.
• Support in the preparation of product technical roadmap (next 1-3 years)
• Participate in design reviews of modern technologies.
• Working with wider ecosystem to develop standards, choose appropriate technology solutions and enable complete integration with Tata comm eco system or migration of our clients environments.
• Execute projects on a cross-functional andregional basis within the allocated costs, defined scope and timelines. Drive compliance to the change control process
• Periodically review business processes and performance against various parameters (turn around time, ease of use, first time right, cost)
• Collaborate with various teams within the business (such as sales support, commercial, sales, etc) to identify issues and opportunities.
• Seek inputs and ideas of how other businesses are facing similar challenges(such as value stream mapping, etc)
• Create statistics to analyze issues and build business cases for the project.
• Identify project managers and team based on the nature of identified issues and relevance to functions.
• Review project charters prepared by teams and provided own inputs and guidance.
• Finalize project milestones and KPIs.
• Discuss project charters and milestones at weekly meetings and status on the biweekly calls for any hurdles or roadblocks.
• Track success of complete projects against their specific KPIs
• Review on a quarterly basis the projects with senior stakeholders from respective functions the projects, their achievements, and any hurdles to be resolved.
• Drive interfunctional coordination for resolution of issues as required.
• Develop and if required along with project team conduct training on the new process to the relevant stakeholders.
• Support launch of new products and services - Identify with cross functional team internal processes that would be affected.
• Prepare change roll out plan (system codes, product literature, customer order forms, templates, pricing lists, etc)
• Participate in launch review calls to provide status update, resolve any dependencies,
• Oversee roll out of change plan and drive course correction where required.

Desired Skill sets

• Experience in Design and implementation of secure architectures and designs related to cloud/network/collaboration technologies.
• Experience in creating technical use cases.
• SaaS Platforms & experience in public cloud deployments
• Agile Methodology
• Experience in Data Analytics
• Excellent market knowledge, including industry developments, customer needs, competitor products.
• Experience in creating HLD and LLD
• Familiarity with Industry leading regulatory standards
• Experience in deployment solutions and tying various system architectures.