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1.0 - 5.0 years
1 - 3 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
100% Field & site work Rotational shift Relocation in South Telecom/ISP experience must Immediate joiner Installations router, racks, server Cabling Patching Subnetting Hands on Nokia Devices Commissioning Switching No B.tech Share CV on 7217894330
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Mangaluru
Work from Office
Job Summary. We are seeking a skilled and customer-focused Desktop Support Engineer to provide technical support and ensure the smooth functioning of desktop systems within the organization. The role involves installing, maintaining, and troubleshooting hardware, software, and network-related issues on end-user devices.. Key Responsibilities. Provide firstand second-level support for desktops, laptops, printers, and other end-user devices. Install, configure, and maintain operating systems (Windows/Mac/Linux) and standard software packages. Perform system upgrades, patches, and preventive maintenance. Troubleshoot hardware, software, and network issues (LAN/Wi-Fi) in a timely manner. Assist with user account creation, password resets, and access management in Active Directory or similar systems. Maintain asset inventory and track hardware/software licenses. Collaborate with the IT infrastructure team for escalations and backend support. Set up and support video conferencing tools and collaboration platforms (Zoom, Teams, etc.). Ensure adherence to IT policies, procedures, and security protocols. Document incidents, requests, and resolutions in the IT ticketing system (e.g., ServiceNow, JIRA, Freshservice). Qualifications. Diploma or Bachelor’s degree in Computer Science, IT, or a related field. 2–5 years of experience in desktop support or IT helpdesk roles. Strong knowledge of Windows OS, Microsoft Office 365, and endpoint management tools. Basic understanding of networking concepts (IP, DNS, DHCP, etc.). Hands-on experience with hardware troubleshooting (desktops, laptops, peripherals). Familiarity with ITSM tools and remote desktop support technologies. Good communication and problem-solving skills. Ability to work independently or as part of a team, sometimes under pressure. Show more Show less
Posted 1 week ago
1.0 years
3 - 7 Lacs
Patna
Work from Office
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.. Responsibilities. Reproduce customer environment and run tests. Manage and address electronic tickets efficiently. Liaise between sales team, customer success team, and customers to properly address customer problems. Troubleshoot and configure software and hardware. Qualifications. 2+ years' of technical support experience. Customer service oriented. Strong written and verbal and troubleshooting skills. Show more Show less
Posted 1 week ago
6.0 - 8.0 years
5 - 9 Lacs
Chennai
Work from Office
hackajob is collaborating with Comcast to connect them with exceptional tech professionals for this role.. Job Summary. Responsible for all aspects of office automation and system administration support including hardware, systems software, system performance, security and system network integration. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.. Job Description. Core Responsibilities. Studies program operating instruction sheets to determine equipment setup and run operations.. Reviews, controls and schedules input data. Performs computer support functions such as updating software with new releases, maintaining access security, running backups, maintaining operating logs and maintaining data processing supplies.. Continuously observes the operation of the console panel, storage devices, printers and the action of the console printer to monitor the system and determine the point of equipment or program failure.. Adjusts computer operations when units of the system malfunction.. Maintains operating records such as machine performance and production reports.. Sets standards and audits those standards.. Consistent exercise of independent judgment and discretion in matters of significance.. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.. Other duties and responsibilities as assigned.. Employees At All Levels Are Expected To. Understand our Operating Principles; make them the guidelines for how you do your job.. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.. Win as a team make big things happen by working together and being open to new ideas.. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.. Drive results and growth.. Respect and promote inclusion & diversity.. Do what's right for each other, our customers, investors and our communities.. Disclaimer. This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.. Education. Bachelor's Degree. While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.. Relevant Work Experience. 5-7 Years. Show more Show less
Posted 1 week ago
1.0 - 4.0 years
1 - 3 Lacs
Jhajjar
Work from Office
Position Overview: We are seeking a Desktop Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 1+ year of technical support experience. Good communication skills. Interested candidates can share their CVs at this email: cahndanbala.jain@teamcomputers.com
Posted 1 week ago
0.0 - 3.0 years
14 - 16 Lacs
Bengaluru
Work from Office
Join the Ansys Customer Excellence team to support our customers on all the aspects of their real-world engineering simulation projects and integration of Ansys software in their design workflows and grow Ansys business. You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges and channel customer feedback to improve Ansys products. You will be a part of our positive, dynamic team of enthusiastic and passionate engineers striving to deliver the highest quality solutions to our customers, advancing your knowledge, experience, and your impact on the success of our customers and Ansys. Key Duties and Responsibilities Deploy and exploit the full Ansys Technical Support Toolset to complement your own engineering expertise and knowledge of simulation to assist customers in solving their engineering problems and enabling their usage of Ansys products. The Ansys Technical Support Toolset includes Ansys Innovation Space, AnsysGPT and other Ansys AI-based platforms introduced to assist with identifying and delivering the most relevant answers to customers' problems Ensure customers' ability to get accurate timely answers resulting in high Ansys customers' satisfaction. Ensure high Customer Satisfaction and Customer Success that enable customers' usage/deployment/adoption of Ansys software Develop subject matter expertise and specialization on Ansys simulation products and applications. Share your extensive knowledge and experience by creating & updating content for your Primary Focus Area to ensure the most relevant help and information is available for customers and internal colleagues. Create and execute repeatable workflows for data capture, processing, and deployment for support through the Ansys Technical Support Toolset. Minimum Education/Certification Requirements and Experience Required education and degree type: BS or MS in Electronics and Communication Engineering or related field Required minimum years of professional experience in an engineering software environment: MS+0 ; BS+2 Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English Strong organizational and time management skills, possesses a sense of urgency Preferred Qualifications and Skills Preferred education and years of professional experience in an engineering software environment: MS+3, PhD+0 Preferred engineering degree in electronics and/or electromagnetics Ability to travel domestically up to 10% of time At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: our commitments to stakeholders, our values that guide how we work together, and our actions to deliver results. As ONE Ansys, we are powering innovation that drives human advancement Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome whats next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results
Posted 1 week ago
2.0 - 6.0 years
7 - 11 Lacs
Mumbai
Work from Office
Hands on working experience of L2 End User Computing/Desktop Support. knowledge of Windows 7 & Windows 10 administration, Active Directory, Group Policies, Office/Microsoft 365.L1 Administration of Windows Server 2012 & 2016 Operating systems installation, maintenance, imaging & security patching Handling different types of printer related issues on day-to-day basis and installations of printers like Lexmark, Canon, Client, Zebra etc Desirable Skills: Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels. Asset & inventory management
Posted 1 week ago
1.0 - 4.0 years
0 - 3 Lacs
Mumbai Suburban
Work from Office
We are seeking a proactive and technically skilled IT Support Executive with 1-3 years of hands-on experience in managing desktops, laptops, network printers, basic networking, and CCTV systems. The ideal candidate will provide day-to-day technical support, troubleshoot hardware issues and ensure smooth IT operations- Manage and maintain desktops, laptops, and network printers. Provide technical support and resolve user issues in a timely manner. Troubleshoot hardware and software problems for Windows and Mac systems. Install and update computer software and operating systems. Handle system part replacement for desktops and laptops. Coordinate with vendors for hardware/software procurement and support. Maintain IT asset inventory and ensure asset management practices. Set up, install, and monitor CCTV security systems. Assist with basic network troubleshooting (LAN, WAN, WLAN). Use remote connection tools to support users when needed. Experience: 1-3 Years Desired Skills : 1-3 years of relevant experience in IT support or technical assistance. Proficiency in Windows and macOS operating systems. Familiarity with software applications and remote desktop tools. Strong problem-solving, communication, and interpersonal skills. Basic understanding of LAN, WAN, and WLAN networking concepts. Experience in CCTV installation and monitoring is a plus. Ability to multitask and prioritize tasks in a fast-paced environment. Interested candidates can send in their CVs to meghna.patil@kgkmail.com
Posted 1 week ago
5.0 - 9.0 years
15 - 19 Lacs
Bengaluru
Work from Office
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has very deep understanding of software development principles and technical proficiency. Masters all phases of the software development lifecycle and drives innovation and industrialization. Works on highly complex tasks and problems and drives technical decisions at a high level. Clear evidence of thought leadership in the market. Builds, educates and integrates effective teams. Focuses on developing long term partnerships with clients. Takes full responsibility for outcomes. Has strong understanding of contractual, financial and technical considerations. Exhibits strong commercial management skills. Takes a high degree of responsibility and ownership of people issues. Skills (competencies) Verbal Communication
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
International Voice Process Provide technical support and troubleshoot through calls and remote access 5 days working Rotational shifts Salary up to 6LPA Need 1 year experience in Technical process Contact- Ishita - 9529411055 Pragati- 9696837450
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
Coimbatore
Work from Office
We do have an opening for the role of Remote Desktop support with in MNC. Experience: 1-3 years Notice Period: 0- 15 Days Location : Coimbatore Work Mode: 5 days work from office. Shift : 24*7 Shift Detail: Timings: Morning -06 AM - 03 PM Evening- 02 PM - 11PM Night -10PM - 07 AM
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
Noida
Work from Office
Candidate should have the ability to address IT, Desktop, Network, Printer, Linux systems related issues as IT support Engineer. must aware of troubleshooting steps for IT & Hardware related daily concerns. Contact : 8527738652
Posted 1 week ago
2.0 - 7.0 years
0 - 3 Lacs
Jaipur
Work from Office
Position Overview: We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 2+ years of field or technical support experience. Graduation degree or 3-year diploma. Good communication skills. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793
Posted 1 week ago
2.0 - 6.0 years
0 - 3 Lacs
Patna
Work from Office
Position Overview: We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 2+ years of field or technical support experience. Graduation degree or 3-year diploma. Good communication skills. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793
Posted 1 week ago
1.0 - 2.0 years
1 - 4 Lacs
Chennai
Work from Office
Application Support Analyst PPC/ASA/1330391 ISD Head Office Posted On 16 Apr 2025 End Date 31 May 2025 Required Experience 1 - 2 years ShareApply Basic Section No. Of Openings 1 Designation Grade Executive M10 Freshers/Experience Experience Employee Bonus Regular Organisational GPCOMP Pon Pure Chemicals Group Company Name Pon Pure Chemical India Private Limited Department ISD Country India State Tamil Nadu Region Chennai Branch Head Office Skills Skill ASP.Net SQL Server Minimum Qualification MCA CERTIFICATION No data available Working Language No data available About The Role 1) Will be supporting the CRM and Mobile Application 2) Ensure issues/service requests raised are addressed within SLA 3) Root Cause Analysis for repetitive issue 4) Project Support for Testing
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
Noida
Hybrid
JD for TSC (Photoshop) Requirements: Excellent communication (Spoken & Written). Good Customer Service Skills-High patience and pacifying skill to handle difficult customers. Excellent Customer Service Skills + ability to handle and resolve escalated customer issues Experience in troubleshooting software on Windows and /or Mac operating systems Experience working in a team environment, managing a diverse workload Must be a Graduate (full time) Cultural awareness - conversational English Proficient knowledge of Windows, MAC OS, and general desktop support issues & configurations Proficiency in troubleshooting & using diagnostic tools & utilities Ex: Msconfig, Task Manager, Event Viewer, fundamentals of networking technologies, basic internet connectivity and browser troubleshooting for wireless and wired connection. General cultural awareness, particularly for agents who are supporting customers in a region other than the one they are in (e.g. ability to detect & understand different regional accents, general knowledge of what the capital of the country is, the main cities or regions etc. to avoid having to make spelling requests to customers). Uses professional concepts; apply company policies and procedures to resolve a variety of issues. Ability to derive business intelligence from customer dashboards and product utilization metrics to enable targeted electronic client communications to cultivate future opportunities to expand clients' use of Adobe's solutions. General knowledge of Adobe DME products Advanced knowledge of at least 1 product is a plus. Key Responsibilities: Deliver first time resolution by handling customer requests and resolving customers technical and non-technical issues as often as possible during the first contact for assigned products on voice and chat channel. Proactively identify customer needs and opportunities to upsell relevant products or services, thereby maximizing revenue per account The Job will include handling technical support issues for Digital Imaging Adobe Products (Photoshop, Lightroom., Bridge, Camera Raw, Dimension) Provide a professional & competent standard of online support for Global customers. Accurately document all customer interactions in a case tracking database, when applicable. Content to be logged in full written English Communicate and articulate clearly with the customer (in both verbal and written communication). Follow-up on interactions in timely fashion. Demonstrate ownership and willingness to resolve issues in a timely manner. Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer and to arrange for a supervisor to mediate in the interaction if deemed necessary by you or if requested by the customer Understanding of escalation handling procedures Understand the issues business impact Obtain general understanding of OS and application operations related to product usage Report on top call generators, severe issues, new emerging trends, feature requests and common how- to questions Should forward any issues/escalations to the next level of support for further resolution Understand Top Issues documented by Support Product Managers to identify additional instances and support the resolution thereof.
Posted 1 week ago
0.0 - 3.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for International voice process !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9606557106 / 9606553812 / 6364803282 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com
Posted 1 week ago
1.0 - 6.0 years
3 - 7 Lacs
Noida
Work from Office
Requirements: Excellent communication (Spoken & Written). Good Customer Service Skills-High patience and pacifying skill to handle difficult customers. Excellent Customer Service Skills + ability to handle and resolve escalated customer issues Experience in troubleshooting software on Windows and /or Mac operating systems Experience working in a team environment, managing a diverse workload Must be a Graduate (full time) Cultural awareness - conversational English Proficient knowledge of Windows, MAC OS, and general desktop support issues & configurations Proficiency in troubleshooting & using diagnostic tools & utilities Ex: Msconfig, Task Manager, Event Viewer, fundamentals of networking technologies, basic internet connectivity and browser troubleshooting for wireless and wired connection. General cultural awareness, particularly for agents who are supporting customers in a region other than the one they are in (e.g. ability to detect & understand different regional accents, general knowledge of what the capital of the country is, the main cities or regions etc. to avoid having to make spelling requests to customers). Uses professional concepts; apply company policies and procedures to resolve a variety of issues. Ability to derive business intelligence from customer dashboards and product utilization metrics to enable targeted electronic client communications to cultivate future opportunities to expand clients' use. Advanced knowledge of at least 1 product is a plus. Key Responsibilities: Deliver first time resolution by handling customer requests and resolving customers technical and non-technical issues as often as possible during the first contact for assigned products on voice and chat channel. Proactively identify customer needs and opportunities to upsell relevant products or services, thereby maximizing revenue per account The Job will include handling technical support issues for Digital Imaging Products (Photoshop, Lightroom., Bridge, Camera Raw, Dimension) Provide a professional & competent standard of online support for Global customers. Accurately document all customer interactions in a case tracking database, when applicable. Content to be logged in full written English Communicate and articulate clearly with the customer (in both verbal and written communication). Follow-up on interactions in timely fashion. Demonstrate ownership and willingness to resolve issues in a timely manner. Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer and to arrange for a supervisor to mediate in the interaction if deemed necessary by you or if requested by the customer Understanding of escalation handling procedures Understand the issues business impact Obtain general understanding of OS and application operations related to product usage Report on top call generators, severe issues, new emerging trends, feature requests and common how- to questions Should forward any issues/escalations to the next level of support for further resolution Understand Top Issues documented by Support Product Managers to identify additional instances and support the resolution thereof. Note-Upselling Experience and Graduation is Mandatory for this Role. Interested candidates please contact on below mentioned details- mansi.sa@dinllp.com or on 8368864718
Posted 1 week ago
0.0 - 3.0 years
1 - 2 Lacs
Gandhinagar
Remote
Providing first-level technical support to our end-users Basic troubleshooting, resolution of routine issues, and escalations to higher levels for complex problems, when necessary) Troubleshooting Hardware, Network and CCTV-related issues - Hardware - Power Supply Issues, Overheating/ RAM-HDD issuee/Display, Peripheral and Mohterboard issuee -Networking - Ping/TracTracerteput/Ipconfig -CCTV - camera not working/ Not video feed/Intermittent connection/ Voltage Drop/ NVR not recording Escalating unresolved issues to appropriate internal team, Ensuring timely follow-ups and customer satisfaction
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Chennai
Work from Office
Qualification : Any Graduation Batch : 2017-24 Passed outs Exp:0 to 5yrs Work Under Third party or Direct Payroll in Top MNC Skills: Communication/Knowledge in H/N Preferred Male Location: Chennai/Bangalore Salary : 15-45k CT : Bala 7305455719 Required Candidate profile Looking for Hardware Network Engineer Troubleshooting/Configuration/Installation/LAN/WAN/Windows/Outlook/Firewall/VPN/Protocol/SOPHOS location Chennai/Bangalore Interested Candidate CT-7305455719 TC
Posted 1 week ago
1.0 - 2.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Openings for Junior System Admin: Location - Hyderabad(Gachibowli) Skillset - Active Directory, System Administration, Office 365 Administrator, DNS, Active Directory Support, DHCP Server, Group Policy, Cloud Administrator, PAAS, IAAS, SAAS. please contact for more details. Sri Lalitha 92810 37167 sri.lalitha@spsoftglobal.com
Posted 1 week ago
2.0 - 5.0 years
20 - 25 Lacs
Bengaluru
Work from Office
KPMG India is looking for Technology Consulting-DT TPRM-Advisory Services Manager to join our dynamic team and embark on a rewarding career journeyTeam Management: Oversee a team of service technicians, coordinators, and support staff. Provide leadership, guidance, and mentorship to ensure efficient and effective service operations. Set performance expectations, conduct regular performance evaluations, and provide feedback to team members.Service Delivery: Ensure the timely and successful delivery of services to customers. Coordinate service requests, assign tasks to technicians, and monitor progress to ensure customer satisfaction and adherence to service level agreements (SLAs).Customer Relationship Management: Build and maintain strong relationships with customers by understanding their needs, addressing concerns, and ensuring exceptional service delivery. Act as a point of contact for escalated customer issues and work towards resolution.Service Planning and Scheduling: Plan and schedule service activities, including preventive maintenance, repairs, and installations. Coordinate with customers, technicians, and suppliers to optimize service delivery and minimize downtime.Resource Allocation and Inventory Management: Allocate resources, including technicians, equipment, and parts, to ensure efficient service operations. Manage inventory levels, order parts and supplies as needed, and maintain accurate records of stock and usage.Quality Assurance: Monitor service quality and ensure adherence to established standards and procedures. Implement continuous improvement initiatives to enhance service delivery, efficiency, and customer satisfaction. Conduct regular audits or inspections to identify areas for improvement.Financial Management: Manage service budgets, monitor expenses, and implement cost control measures. Analyze financial data, such as service revenue, profitability, and expenses, to identify opportunities for revenue growth and operational efficiency.Training and Development: Develop and deliver training programs to enhance the technical skills and knowledge of service technicians. Stay updated with industry trends, new technologies, and best practices in service management. Provide coaching and professional development opportunities to team members.Safety and Compliance: Ensure compliance with safety regulations and company policies. Promote a culture of safety and ensure that service technicians adhere to safety guidelines and use appropriate personal protective equipment (PPE) when performing their duties.Reporting and Documentation: Prepare and present service performance reports, including key performance indicators (KPIs), customer satisfaction metrics, and financial performance. Maintain accurate documentation of service activities, customer interactions, and equipment service histories.
Posted 1 week ago
2.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Vyuti Systems is looking for Robotics System Engineer to join our dynamic team and embark on a rewarding career journey Analyzing system requirements and specifications Designing and implementing computer systems and network architecture Installing, configuring, and maintaining system hardware and software Monitoring and optimizing system performance and capacity Ensuring security and data protection for the organization's systems Providing technical support and troubleshooting for users and other stakeholders Collaborating with other teams, such as development and operations, to ensure system integration and efficiency Developing and implementing disaster recovery and business continuity plans Maintaining documentation for systems, processes, and procedures Strong technical background, excellent problem-solving skills
Posted 1 week ago
2.0 - 6.0 years
2 - 4 Lacs
Mumbai
Work from Office
Job description Provide Remote support to end user (Pan India). Assigned tickets should get attended as per timeline. Domain related issue. O365 (Teams, One Drive, Outlook Email Configuration. All client base Application support. Responsibilities: Provide Remote support to end user (Pan India) Assigned tickets should get attended as per timeline Resolved domain related issue Configure O365, Teams, One Drive, Outlook Email Configuration Give application support to all client base What we are looking for: Any Graduate Good Communication skill Learning attitude Ready to work in rotational shift Share this job Job Skills Apply now Apply for this job and hear back from the hiring manager in under 48 hours! Get In touch Are you interested in working with us? * Hot Links Reach Us 78, Ratnajyot Industrial Estate, Irla Lane, Vile Parle (W), Mumbai 400056. INDIA. Call Us
Posted 1 week ago
3.0 - 8.0 years
2 - 3 Lacs
Mumbai
Work from Office
Provide support to end user desk (onsite). Assigned tickets should get attended as per timeline. Domain related issue. O365 (Teams, One Drive, Outlook Email Configuration. All client base Application support. Network Printer support. Responsibilities: Provide support to end user desk (onsite) Assigned tickets should get attended as per timeline Domain related issue O365 (Teams, One Drive, Outlook Email Configuration All client base Application support Network Printer support What we are looking for: Any Graduate Good Communication skill Learning attitude Ready to work in rotational shift Job Skills APPLY NOW " * " indicates required fields Current CTC? Expected CTC? Current Location Choose Job Location Preferred Location Preferred Location Notice Period? Linkedin Profile (URL) Accepted file types: doc, docx, rtf, pdf, Max. file size: 2 MB. This field is for validation purposes and should be left unchanged. REFER NOW Referred by: Applicant Details: Accepted file types: doc, docx, rtf, pdf, Max. file size: 2 MB. This field is for validation purposes and should be left unchanged. Get In touch Are you interested in working with us? This field is for validation purposes and should be left unchanged. Hot Links Reach Us 78, Ratnajyot Industrial Estate, Irla Lane, Vile Parle (W), Mumbai 400056. INDIA.
Posted 1 week ago
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