5835 Desktop Support Jobs - Page 16

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Basis Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions, and ensuring that applications function seamlessly within the existing infrastructure. You will also engag...

We are looking for a skilled SAP GTS (BD) professional with 5 to 10 years of experience. The ideal candidate will have expertise in SAP GTS and be able to work effectively in a fast-paced environment. This position is available in Bangalore, Hyderabad, Pune, Chennai, Bhubaneswar, Kolkata, and Gurgaon/Noida. Roles and Responsibility Collaborate with cross-functional teams to design and implement SAP GTS solutions. Analyze business requirements and develop effective solutions using SAP GTS. Provide technical support and training to end-users on SAP GTS. Develop and maintain documentation of SAP GTS configurations and processes. Troubleshoot issues related to SAP GTS and provide timely resoluti...

Job Summary: The IT Executive will be responsible for maintaining and managing the companys IT infrastructure, providing technical assistance, and ensuring seamless operation of hardware, software, and network systems. The ideal candidate should have hands-on experience with system administration, troubleshooting, and implementing IT best practices. Key Responsibilities: Manage and maintain the organizations IT infrastructure, including servers, networks, systems, and endpoints. Provide technical support to end-users for software, hardware, and networking issues. Install, configure, and troubleshoot operating systems, applications, and computer peripherals. Maintain and monitor data backup, ...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Basis Administration, salesforce Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly within the existing infrast...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Basis Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly within the existing infrastructu...

Outlook configuration, troubleshooting knowledge, video conferencing, Microsoft O365, Window 10, knowledge in Desktops and Laptops with Software. Handle IT Incidents and Tickets Management PST, OST, Blue Screen of Death (BSOD) Perks and benefits ESIC, Medical Insurance, PF

Install and configure operating systems (Windows/Linux) on desktops, laptops, and embedded devices. • Set up and update development environments and software tools as instructed. • Assist in network setup and troubleshooting basic connectivity issues

Key Responsibilities: 1. Troubleshoot software issues and resolve customer queries through phone, email, or onsite visits.2. Train clients on software usage and best practices.3. Collaborate with the development team for escalated issues and ensure timely resolution.4. Maintain client relationships by offering excellent post-sales support and ensuring customer satisfaction. Minimum Requirements: 1. Strong problem-solving and communication skills.2. Familiarity with common software systems and technical troubleshooting.

Troubleshooting Installation & maintenance System upgrades User support Security Remote support Conduct remote troubleshooting provide assistance. Asset management: Maintain an inventory of installed software hardware manage software licensing.

About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innov...

Job_Description":" L1 Desktop Support Engineer Position Overview: We are seeking a proactive and detail-oriented L1 Desktop Support Engineer to provide first-level technical support for end-users. The ideal candidate will troubleshoot hardware and software issues, assist with IT service requests, and ensure a seamless user experience by resolving technical problems promptly. Key Responsibilities: Technical Support: Respond to incoming IT service requests via phone, email, or ticketing systems. Provide basic troubleshooting for hardware, software, and network connectivity issues. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Issue Resolution: Diagnose an...

Role & responsibilities Technical Knowledge : Operating Systems: Knowledge of operating systems like Windows, macOS and Linux distributions Hardware: Understanding of computer components, printers, networks. Software: Familiarity with productivity software, collaboration tools, security programs, etc. Diagnostics: Ability to review logs, run monitoring tools, conduct testing to pinpoint issues Networking Concepts: should have knowledge LANs, WANs, Wi-Fi, VPNs etc. function Responsibilities : Providing phone, email, remote, and in-person support to troubleshoot various technical problems Installing and configuring computer hardware, software, peripherals, and networking equipment Resolving is...

Role & responsibilities Technical Knowledge : Operating Systems: Knowledge of operating systems like Windows, macOS and Linux distributions Hardware: Understanding of computer components, printers, networks. Software: Familiarity with productivity software, collaboration tools, security programs, etc. Diagnostics: Ability to review logs, run monitoring tools, conduct testing to pinpoint issues Networking Concepts: should have knowledge LANs, WANs, Wi-Fi, VPNs etc. function Responsibilities : Providing phone, email, remote, and in-person support to troubleshoot various technical problems Installing and configuring computer hardware, software, peripherals, and networking equipment Resolving is...

Role & responsibilities Excellent Comm skill(verbal /Written) Typing skill (typing skills (Min 60 to 80 WPM)) Troubleshooting Experience: diagnosing, and resolving complex issues with SOP documents Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues. Knowledge on any Ticketing tool , ITIL knowledge Exp 6+ months of experience in infra , Storage, Service Desk Knowledge and hands on experience on Google products. (Gmail,Calender,Meet,drive,Docs,Sheet,Slides, Gemini app, Notebook LLM,Keep,Sites,Forms,Appsheet) Associate Google Workspace Administrator certification is preferred. Preferred candidate profile

Role & responsibilities Technical Support Preferred candidate profile Technical Support

Job description Designation Trainee Salary 2.5-3.25 lakhs Experience & Fresher Eligible Any Degree( all streams eligible ) Location Chennai /vizag/Hyderabad Immediate joining. Pls apply for the job in Naukri.com, we will check & update you. Thanks.

O365 apps knowledge(Teams/OneDrive/Web outlook) outlook error/Archive/Outlook Rules/Signature setup Windows OS installation Troubleshooting Printer USB/Network installation Zscaler and Intune autopilot Lan and Wifi troubleshoot hardware troubleshoots

1. ITIL Framework Fair understanding of ITIL processes and practices. Basic understanding of ticketing tools such as ServiceNow or Remedy. 2. Customer Infrastructure & Desktop Support Fair understanding of customer infrastructure. Basic hardware knowledge and troubleshooting. Desktop support and software installation. 3. Networking Basic understanding of IP addressing. Familiarity with basic show commands on routers and switches. Proficient in basic network troubleshooting tools such as: ping tracert netstat Understanding of network monitoring tools: Nagios Cacti SolarWinds 4. Security Basic knowledge of Cybersecurity and Incident Response. Exposure to threat hunting techniques. Familiarity ...

TECHNICAL SKILLS REQUIRED a. Windows installation and configuration (Window 7/10/11) b. Windows based server management c. Active Directory Services management d. Email server management for MS-Exchange, Mdaemon and other mail servers e. Hardware desktop assembly f. Installation of Windows applications and peripherals (printers, scanners etc.) g. MS office installation and configuration h. Basic Router Administration i. Basic Firewall Management OTHER REQUIREMENTS 1. Personnel should have good communication skills 2. Ready to work in field, in house and site 3. Should be good in handling customers in case of any escalations New hires will be responsible for providing onsite hardware and netw...

Role & responsibilities 1. Job Description: Lead Regional Operations Job Description Unique Job Role Lead Regional Operations Function IT Reporting to Head - Regional Operations, E commerce and COE mobility Business Corporate Grade Date --- Job Details External Interfaces Internal Interfaces Franchisee 3rd Party Service Providers & Vendors Procurement Team Retail Store Staff Sales Team Regional Commercial Team Asset Management Team Relevant stakeholders in IT team Relevant stakeholders in HR team Job Requirements Education 12 to 15 Years Behavioural Skills Analytical Mindset Drive for results Timely Decision Making Customer Focus Dealing with Ambiguity Knowledge Process Contributions Process...

Desktop – Basic knowledge of troubleshooting 1 Outlook – installation, should be aware of what is outlook. 2 Networking – Basic knowledge 3 Printer – installation 4 Should identify desktop & laptop parts. 5 Exp candidate prefer. 6 Education : Graduate

Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support mac Support, Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution salary 6.5lks Two way Transport work location:whitefield call anjum@7795311458 call aishwarya@7795311104 call kashish@7816842400 call indu@7848820046 aditi@7795311459 call shaina@7848820047 Call Po...

Looking for L1 Support Engineers (Freshers) to provide first-level technical support. Resolve basic IT issues, escalate tickets, and ensure smooth end-user assistance across systems. Male Freshers (2020 - 2024) passed outs are eligible. Required Candidate profile Any Graduate/Diploma in IT/CS. Basic knowledge of OS, hardware & networking. Strong communication, problem-solving, and eagerness to learn. Female candidates are not eligible for this Job.