1566 Desktop Support Jobs - Page 12

Provide technical support for software, hardware, and network issues. Assist users via calls, chats, or emails and ensure timely issue resolution under guidance. Required Candidate profile Candidates who graduated from (2017 to 2024 passed outs) with basic knowledge in hardware and networking. strong communication, and willingness to learn. Only Male graduates are eligible.

Greetings from Infosys BPM Ltd., We are hiring for Service Desk - International Voice Process in Pune, please walk-in for the interview on 4th and 5th July 2025 at Kolkata. Note: Please carry a copy of this email to the venue. Work Location for this job role is in Pune. Interview Time: 10 AM to 1 PM Interview Date: 4th and 5th July 2025 Interview Venue: Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata -700135 (Hatisala) Education Qualification: Full-time graduation / Post graduation Shifts: 24*7 rotational shifts Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Service Desk- Voice, Pune) Role: Service Desk - International Voice Shift: 24/7 Location: Pune (Work from office) Experience: 1 - 2 Years Job Description Excellent communication skills to attend/resolve client issues on calls/chat/mail. Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing Productivity applications like Microsoft office tools. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Work from Office Must adhere and non-negotiables : Excellent in communication Comfortable working in US shift 24*7, flexible shifts 100% WFO, no hybrid Preferred Qualifications : Any Graduate Documents to Carry: Carry a print out your updated resume. Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree) Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Talent Acquisition | INFY HR

Role & responsibilities Handling of tickets by troubleshooting, resolving and escalating to the next level within the timeline Asset management , ensure all IT Assets are tracked, Asset register is up to date. Support for Non BAU activities and ongoing programs Vendor coordination and follow-ups Complete assigned activities and tasks on scheduled timeline Updating all the trackers related to daily, weekly and monthly tasks Granting access and troubleshooting HID access as and when it comes Resolving CCTV NVR issues, checking weekly logs and recordings Knowledge sharing within the department Knowledge on Azure Virtual Desktop and Citrix client Environment. REQUISITE SKILLS: Knowledge in ticketing tool Que monitoring, Ticket assignment, report generation related to ticket ageing and other factors Knowledge in Active Directory User creation, DL and Security groups creation, Modification in user details Knowledge in Exchange for email ID creation, deletion, pst archiving, email forward and other requests. Verbal and written communication skill. Knowledge in file sharing. Knowledge in HID, CCTV, Printers and hardware equipment's. Knowledge in Citrix support.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Windows ScriptingMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You will accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve issues related to Citrix Virtual Apps and Desktop Administration.- Collaborate with cross-functional teams to enhance system performance.- Develop and maintain technical documentation.- Implement best practices for system optimization. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Good To Have Skills: Experience with Windows Scripting.- Strong understanding of system administration and maintenance.- Knowledge of virtualization technologies and cloud computing.- Ability to diagnose and resolve technical issues efficiently. Additional Information:- The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : Bachelor Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues and designing effective solutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities:- Provide ongoing support to clients, acting as the interface between the client and the system or application.- Accurately define client issues and interpret and design effective solutions based on deep product knowledge.- Maintain exceptional communication skills to keep world-class systems running smoothly.- Collaborate with cross-functional teams to ensure the smooth functioning of systems and applications. Professional & Technical Skills: - Must To Have Skills: Service Desk Management- Good To Have Skills: Knowledge of ITIL processes, Incident Management, Problem Management, and Change Management- Strong understanding of system and application architecture- Experience with troubleshooting and resolving technical issues- Excellent communication and interpersonal skills Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Gurugram office. Qualification Bachelor

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Microsoft Azure Windows Virtual DesktopMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication within the team and stakeholders. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process effectively- Ensure seamless communication within the team and stakeholders Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration- Good To Have Skills: Experience with Microsoft Azure Windows Virtual Desktop- Strong understanding of Citrix Virtual Apps and Desktop Administration- Experience in designing, building, and configuring applications- Knowledge of application development best practices Additional Information:- The candidate should have a minimum of 5 years of experience in Citrix Virtual Apps and Desktop Administration- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Skill required: IX Intelligent Capital Project Operations - Low Carbon Grid Capital Projects Designation: Capital Projects Specialist Qualifications: BTech Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do As a contract administrator analyst, you will be involved in developing, negotiating, and evaluating company contracts to meet the client as well as organizations needs. You will be responsible to provide ensure that parties involved are complicit with the terms of the contract, as well as ensuring that all contracts abide by local and regulatory laws.You will assist onshore and offshore teams, and client team by providing with them tactical support including managing the contracts strategy generating reports on the status of existing agreements, negotiating contract terms, conditions and pricing and follow up to ensure execution according to the negotiated terms, creating standardized language for new contracts analyzing and reporting on specific risks associated with contracts.Contract administrators are responsible for creating, reviewing, and revising contracts to ensure that they accurately reflect the terms and conditions agreed upon by all parties.Contract administrator must have excellent negotiation skills to ensure that contracts are favorable to their organization.After a contract is signed, the contract administrator must ensure that all parties fulfill their obligations under the contract and that the contract is implemented as intended.Contract administrator must identify and mitigate any potential risks associated with the contract.Contract administrator must ensure that all parties comply with the terms and conditions of the contract and with relevant laws and regulations.Contract administrator must establish and maintain positive relationships with all parties involved to facilitate effective collaborationInvestment project management and control capabilities related to grid assets to enable the energy transition (e.g. transmission interconnections). What are we looking for Mechanical EngineeringContract managementContract NegotiationsCapital Project Controls & AnalyticsCapital Project ServicesExperience working with and managing contracts in coordinating large projects.Knowledge and understanding of the legal requirements involved in specific contracts.Exemplifies knowledge of contract law, accounting principles and finance.Possesses superior attention to detail to spot inconsistencies in contracts.Must have excellent analytical thinking skills and problem-solving abilities.Expert level capability in use of desktop software (MS Office Suite, with focus on analytical skills in Excel)Strong analytical and problem-solving mindset.Ability to simplify complex tasks and drive efficiencies.Proficient with MS Office Excel, Word, and PowerPoint.ERP experience. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BTech

We are looking for a Subject Matter Expert with expertise in electronic component valuation, data analytics, and quoting methodologies for assets such as laptops, desktops, and smartphones. The candidate will independently handle projects, ensuring technical and pricing accuracy while collaborating with vendors, OEM partners, and internal stakeholders.

Designation: Desktop Support Engineer Job Code: JD2208400 No. of vacancies: 1 Location: Chennai (Guindy) Job Summary Configuring and Troubleshooting Windows 7 & 10, offer Remote-Assistance to Client computers. Knowledge in Installing, Upgrading and Deploying Windows Server 2012 and Services. Excellent problem-solving skills, effective communication skills and strong understanding Skills. Knowledge in Windows Active Directory, DHCP, DNS, , TCP/IP File and Print Services. Knowledge in troubleshooting network connectivity, Network printers and User access issues. Excellent ability to handle significant workload with experience in managing multiple projects. Experience in Outlook configuration and troubleshooting issues. Experience in printer installation and configuration. Configuration and Maintenance Router sand switches. Maintaining and configuration of printers via Lan & Server ,Troubleshooting printer issues. Maintaining and Accessing Remote User system and Troubleshooting. Responsibilities and Duties Desktop Support Desktop Engineering Network Support, LAN and WAN, TCP/IP Troubleshooting Minimum 1 to 2 years of exp is required (for exp candidate) Oral and Written Communication skills must be very good Qualifications and Skills Any MCSE or CCNA / Hardworking or networking (preferable) Only immediate joiner will be considered

Spanbix Technologies is looking for SAP MM Professional to join our dynamic team and embark on a rewarding career journey Facilitate the implementation and support of SAP MM Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of MM Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required Work self-directed and independently; may act as subject matter mentor to more junior members

Spanbix Technologies is looking for SAP MM Professional to join our dynamic team and embark on a rewarding career journey Facilitate the implementation and support of SAP MM Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of MM Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required Work self-directed and independently; may act as subject matter mentor to more junior members

Spanbix Technologies is looking for SAP MM Professional to join our dynamic team and embark on a rewarding career journey Facilitate the implementation and support of SAP MM Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of MM Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required Work self-directed and independently; may act as subject matter mentor to more junior members

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Basic server Knowledge 2014 to 2024 batch can apply Male candidates only

Lead the Desktop Support team in providing Level 1 and Level 2 support to end-users across multiple office locations. Manage the installation, configuration, and maintenance of desktops, laptops, printers, and other IT peripherals. Ensure timely resolution of hardware, software, and network issues, maintaining high levels of end-user satisfaction. Oversee IT Asset Management (ITAM) procurement, tracking, tagging, maintenance, and disposal of IT equipment. Administer and support operating systems (Windows, Mac OS), antivirus, software deployments, and patches. Monitor and manage service ticketing systems (e.g., Jira, ServiceNow) to ensure SLAs are met. Plan and coordinate desktop rollouts, upgrades, migrations, and routine preventive maintenance. Collaborate with the Network and Server Admin teams to ensure seamless IT operations and escalations. Develop documentation for IT support policies, FAQs, and user manuals. Train and mentor support staff to ensure skill development and service consistency. Maintain endpoint compliance with cybersecurity and company policies

Roles & Responsibilities: Outlook Configuration Office 365 Installing, configuring and troubleshooting of Windows clients like Windows 7, Windows 8 & 8.1 and Windows 10 Troubleshooting Network connectivity in a LAN/WAN environment. Install, configure & maintain network services, equipment and devices. Printer Installation and Troubleshooting of both local and network printers. Hands-on experience in MS-Outlook configuration & Troubleshooting. Malware/Computer virus remediation by Antivirus installation and patch updates implementation. Taking care of IT related queries, working with SIRT and resolving the same relevant to the area of concern. Providing End user support in order to facilitate operational flow. Supporting for HP, DELL and Lenovo laptops for Both Hardware and software process Performing Preventative maintenance activities for every 6 months to monitor the asset details for Desktop. Involved in maintaining and resolving tickets as per the SLA. Adding clients to Domain and resolving related issues. If interested, please share your updated resume along with below details at nityananda.d@teamcomputers.com Relevant Experience: Current CTC: Expected CTC: Notice Period: Current Location:

Job Summary: We are seeking a motivated and detail-oriented Cloud Engineer Trainee to join our Microsoft cloud services team. As a trainee, you will undergo hands-on training and mentorship to develop your skills in deploying, managing, and securing cloud infrastructure using Microsoft Azure . This is an excellent opportunity for individuals who are passionate about cloud technology and eager to build a career in cloud computing. Key Responsibilities: Assist in the deployment and configuration of Microsoft Azure services. Monitor and maintain cloud infrastructure under supervision. Learn and apply Azure best practices for performance, security, and cost optimization. Support in automation tasks using PowerShell or Azure CLI. Participate in the migration of on-premise systems to Azure. Document configurations, procedures, and troubleshooting steps. Collaborate with cross-functional teams to understand business needs and propose cloud solutions. Stay updated with the latest Azure tools, updates, and technologies. Required Qualifications: Bachelors degree in Computer Science, IT, Engineering, or a related field (final-year students or recent graduates may apply). Basic knowledge of cloud computing concepts. Familiarity with Microsoft Azure services (AZ-900 certification is a must ) Basic understanding of networking, virtualization, and system administration. Exposure to scripting or programming (PowerShell, Python, or Bash preferred). Excellent communication and teamwork skills. Eagerness to learn and grow in a fast-paced tech environment.

Looking for resource who has good L1 support experience ? Resource with remote L1 support experience in lead role ? Proficient in managing user calls and addressing the issues ? Flexible to work in shifts ? Experience in supporting issues related to desktop, AD, Software installation, Teams, O

Window System Administrator

Desktop Support Engineer

Desktop – Basic knowledge of troubleshooting Outlook – installation, should be aware of what is outlook. Networking – Basic knowledge Printer – installation Should identify desktop & laptop parts. Exp candidate prefer. Education : Graduate

Role & responsibilities: Qualification : Diploma in any specialization, Any Graduation, Any Postgraduate Batch : 2015-24 Passed outs Exp: 0 to 5yrs Direct Payroll in Top MNC Skills: Communication/Basic Knowledge in Hardware and Network Preferred: Only Male Location: Chennai/Bangalore Salary : 20k-45k CT : Vinoth 89253 23431 Preferred candidate profile Looking for a trained or eager-to-learn Hardware and Network Engineer. Troubleshooting/Configuration/Installation/LAN/WAN/Windows/Outlook/Firewall/VPN/Protocol/SOPHOS Location: Chennai/Bangalore Interested Candidate : CT-89253 23431 T&C

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 8105833817 / 9606521172 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9606521172 / 6364803282 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

Responsibilities: * Collaborate with IT team on project implementation * Install OS & software updates * Maintain inventory & order supplies as needed * Troubleshoot hardware issues & provide solutions Health insurance

Job Title: Service Desk Analyst / Service Desk Technician Department: IT Support / IT Services Location: Chennai Reports To: IT Support Manager / Service Desk Lead Job Summary: We are seeking a customer-focused and technically skilled Service Desk Analyst to provide first-line support to end-users. This role involves diagnosing, resolving, and escalating technical issues, ensuring minimal disruption to business operations and excellent user satisfaction. Key Responsibilities: Serve as the first point of contact for end-users via phone, email, chat, or ticketing system. Troubleshoot and resolve IT issues related to hardware, software, network, and applications. Log, categorize, prioritize, and track incidents and service requests in the ITSM system (e.g., ServiceNow, Jira, Freshservice). Provide support for Windows, macOS, Office 365, VPN, printers, and mobile devices. Follow standard procedures and protocols for issue resolution and escalation. Ensure proper documentation of incidents, problems, and solutions in the knowledge base. Assist in onboarding/offboarding users, including account creation, equipment setup, and access rights. Maintain excellent communication with users throughout the lifecycle of support requests. Collaborate with other IT teams to resolve complex issues. Identify recurring issues and suggest improvements or preventive measures. Required Qualifications: 08 years of experience in a service desk, help desk, or IT support role. Strong understanding of computer systems, mobile devices, and other tech products. Familiarity with ITSM tools and remote support solutions. Excellent problem-solving skills and attention to detail. Strong verbal and written communication skills. Customer-first mindset with the ability to manage multiple tasks effectively. Preferred Qualifications: IT certifications (e.g., CompTIA A+, ITIL Foundation, Microsoft 365 Certified). Experience in supporting Active Directory, Exchange, VPN, or cloud-based systems. Knowledge of ticketing systems like ServiceNow, Zendesk, or similar platforms. Familiarity with security best practices. Contact Aditya - 9686682465 / 7259027282 / 7259027295 / 7760984460 / 9900024811