3855 Desktop Support Jobs - Page 15

We are looking engineers for our MNC clients End user support, infrastructure and service request management Knowledge base preparation & maintain Report generation and presentation preparation for Service request & RCA L1/L2/L3 level support for Win Required Candidate profile NP- 30 Days,Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking engineers for our MNC clients End user support, infrastructure and service request management Knowledge base preparation & maintain Report generation and presentation preparation for Service request & RCA L1/L2/L3 level support for Win Required Candidate profile NP- 15 Days, Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

Job Role: Technical support Engineer Experience: Freshers Qualification: Any degree (2021 to 2025) Gender: Male /Female Salary: 3Lpa work Location: Chennai, Hyderabad, Bangalore Contact call/WhatsApp Subhasri HR 8124 404 404 7550 143 827 Required Candidate profile Need to bring resume hardcopy and passport size photo. Fresher and experience can apply Perks and benefits Medical insurance, cab facility

Dear Job Aspirants, Hiring for System Admin - Velachery& Vepery Job Details: Position - System Administrator (Work From Office) Location- Velachery& Vepery Shift - Velachery (Day Shift & Night Shift) Required Skills & Responsibilities: * Minimum 4 years of work experience in the described or related jobs Good knowledge of current IT technologies such as MS Windows Server operating systems (Active Directory, DNS, DHCP) and network technologies (TCP/IP, DHCP, DNS). * Monitor system performance, troubleshoot issues, and ensure optimal system operation. * Manage and maintain the organisations IT infrastructure, including servers, networks, and systems. Qualifications: * Bachelor's degree in Computer Science, Information Technology, or a related field * Flexible with work hours and alternate weekends. Contact - KAYAL HR ( 8925808597) Regards, KAYAL HR 8925808597

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune and Bangalore Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Khushi 7869457739 *Monika 7869365175 *Kanak 8982889979 *Antra 9589329989 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Must Have - Troublshooting Exp On Windows OS, Microsoft Office 365 Any Graduate CTC - Up to 4 LPA US Rotational Night Shift 5 Days Working Location - Gachibowli, Hyderabad contact - 9828965875

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining ) Job Locations : PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE : Upto Rs 4 LPA -- FOR 1+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH YOUR RESUME . SHRUTI 9821182649 Fatima - 9628373762 YAGYANSHI 9821182648 AREESHA 9628373763 KVC CONSULTANTS LTD NO PLACEMENT CHARGES

BPO- Hiring For Technical E Commerce Voice Process - Gurugram Grad/UG/B.E/B.Tech Min. 1 Yr Experience in Technical Customer Service Mandate - 5.00 LPA 24/7 Shift 5 Day Working Cabs Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Problem solving & multitasking skills Address tickets regarding hardware,software & networking Knowledge of network troubleshooting,Ethernet & IP configuration 2015-2025 batches Male candidates only

Greetings from Global Healthcare Billing Partners Private Limited..! Job Title : IT - System Administrator Experience : 4+ Years Location : Velachery & Vepery - Chennai Vadodara - Gujarat Job Summary: We are looking for an experienced and proactive IT Senior Executive - System Administrator to join our team. This is a role suitable for candidates with strong expertise in firewall management, software and hardware networking and active directory administration. Key Responsibilities: Manage and monitor firewalls, ensuring network security and compliance with security protocols. Administer and troubleshoot Active directory, DNS,DHCP and Group policy. Provide hands on support for hardware and software installation, configuration and troubleshooting. Monitor system performance and proactively address potential issues. Required Skills and Qualifications: Minimum 4 Years of experience in system/Network administration. Knowledge of Firewall configuration. Proficient in Active directory, windows severer and related technologies. Experience in LAN/WAN, switches, routers, and wireless access point management. Interview Mode : MS Teams(Virtual Interview) Interested candidates can share their updated Resume/CV to this WhatsApp Number - 8925808592 Regards, Harini S HR Department

As a Technical Support Specialist, your main responsibility will be to provide efficient support for desktop and Linux systems. You will be required to troubleshoot technical issues, assist users in resolving problems, and ensure smooth operation of desktop and Linux environments. Your role will involve diagnosing hardware and software issues, installing and configuring systems, and maintaining documentation for reference. Additionally, you will collaborate with other IT teams to implement solutions and improve overall system performance. Strong communication skills and the ability to work well under pressure will be essential in this role.,

Roles and Responsibilities Hiring Graduate Fresher's for Leading International BPO kpo. Customer Support !! International Voice Process !! Any Graduate can apply. Fresher's can apply. Both Side Cabs Desired Candidate Profile Domestic and International call Centre WhatsApp number 9781021114 No Fees Call 9781021114 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply IMMEDIATE JOINER'S CAN APPLY !! Any Graduate can apply. Btech & BE can also apply. Comfortable Working. Good Communication Skills. Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

About The Role :1. Hands on experience in O365 and outlook configuration2. Installing & configuring windows 10 OS3. Knowledge/Experience in SCCM, MDT, Zscaler proxy4. Basic experience in Symantec Antivirus/MacAfee/Trend Micro5. Work on experience in Bit locker/MacAfee Encryption6. Handling Installations and Upgrades Patches in windows7. Hands on experience on Active Directory,8. Good knowledge in Group policy9. Application installation and troubleshooting10. Basic knowledge on Network11. Experience on hardware of Thin Clients, Laptops, Desktops12. Experience in Incident, Service, Change management13. Installing and Configuring network printers14. Basic knowledge on Avaya Phones and Video conference15. Ability to work 24x5

Nubeno Healthcare Private Limited is looking for Service Support Professional to join our dynamic team and embark on a rewarding career journey Customer Interaction: Interacting with customers or clients via phone, email, chat, or in person to address their questions, concerns, or service needs Problem Resolution: Listening to customer issues and providing effective solutions or troubleshooting assistance to resolve problems Product or Service Knowledge: Maintaining a deep understanding of the company's products, services, policies, and procedures to effectively assist customers Technical Support: Offering technical assistance and guidance, especially in industries such as IT, software, or electronics Documentation: Recording and maintaining detailed records of customer interactions and service requests for reference and follow-up Complaint Handling: Handling customer complaints and escalations in a professional and empathetic manner, aiming to reach a satisfactory resolution Information Dissemination: Providing information to customers about product features, pricing, availability, and any relevant updates or changes Order Processing: Assisting with order placement, tracking, and status inquiries, ensuring timely delivery or service completion

Hiring for Technical support (voice+ Chat)International exp only Min 1 yr of exp - Salary 4lpa Min 2 yrs of exp- Salary 5.5 LPA only Grads 5 days working rotational shift & off contact n ping me on:8448760516 email id:sonam.imaginators@gmail.com

key Resposibilites: 1. End-User Support & Ticket Management Act as the first point of contact for IT support requests via email, phone, or ticketing system. Log, track, and resolve incidents or service requests within SLA. Escalate unresolved issues to L2/L3 support or vendors. 2. Desktop & Device Support Install, configure, and troubleshoot laptops, desktops, printers, and peripherals. Provide basic support for operating systems (Windows/macOS) and common software. 3. User Account & Access Management Assist with password resets, account unlocks, and basic Active Directory tasks. Support MFA, VPN, and secure access tools. 4. Network & Connectivity Support Troubleshoot basic network issues (Wi-Fi, VPN, IP configuration). Assist with remote connectivity and basic firewall troubleshooting (under guidance). 5. Collaboration Tools & Applications Support MS Office, Outlook/Exchange, Teams, and other collaboration platforms. Install and configure licensed business applications as needed. Required Skills & Competencies: Basic understanding of IT infrastructure (Windows OS, networking fundamentals). Familiarity with IT service desk ticketing systems (ServiceNow, Jira, etc.). Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Awareness of IT audit/compliance basics (preferred).

General Summary: The Software Support Specialist I is responsible for assisting ConnectWise partners in diagnosing and resolving a partners product issues or questions. This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issues, getting partners back on track to having a positive experience with ConnectWise products. Location Mumbai (Andheri) Experience 2 Year to 4 Years US night Shifts - 4:30pm - 1:30am IST 5:30pm - 2:30am IST 6:30pm - 3:30am IST Hybrid work: Thrice a week from Andheri Office Must have skills Comfortable to support through Chat, email & calls (Outbound calls) Years of exposure on Basic Desktop Support & SQL Queries Customer relations skills is mandatory International inbound or outbound calling experience is mandatory Knowledge, Skills, and/or Abilities Required: Ability to work independently on projects and processes with close supervision Broad theoretical knowledge of applicable work area Ability to situationally adapt and understand new technology/processes as per partner requirement Strong customer service skills Strong desire to help our partners and peers Excellent written and verbal communication skills Strong interpersonal skills and willingness to work alongside multiple cross-functional teams Organized and strong attention to detail Preferred: Basic understanding of IT, Professional Services, Customer Relationship Management (CRM), and Enterprise Resource Planning (ERP) markets Working Conditions: Hybrid depending on location 0-10% travel may be required

Job Description Summary - To provide Protection & Control for SAS and conventional projects for any kind of electrical substations, as per customer specification / requirement and internal standards - To plan and execute basic & detailed design for all Automation & Protection applications involving switch-yard and generator circuits - Deliver quality on-time documentation for Procurement, Manufacturing, Testing, Site Erection and Commissioning - Support drafting schematics activity Job Description Roles and Responsibilities Receipt of Inputs from Remote Team and verify them for completeness for execution of Job. Hand-over of Deliverables to Remote Team after completion of Job. Understand expected deliverables (delivery model, documents to deliver, delivery schedule, standards and examples to apply) Study of Specification / Technical inputs Protection and Control Engineering of DCS & Conventional projects - Switchyard and Generator protection circuits including Bus Bar, Distance, Differential, feeder protection relays using multiple make IEDs (GE / ABB / Siemens / SEL etc.) Control Engineering using BCU for SCADA based Automation System Preparation of Technical Design, Engineering Calculations and Drawings. Check & Validate design documents Selection of IEDs / components (Relays, Bought-on-Jobs materials etc.) and BOM validation Release of manufacturing instructions and inputs for Database configurations Co-ordinate with various stakeholders including Testing team for Internal Validation & FAT Prepare Compliance to customer observation / comments Compliance w.r.t. International Codes / Standards Evolve cost effective / optimized solutions Share Return of Experience & Knowledge Capitalization. Implement the applicable RoEs during design phase Prepare As-manufactured and As-built documentation. Schedule periodic reviews / follow-up meetings with front units Adapt to project delivery model depending on unit Participate to meetings with front unit Technical leader and project management andfinalize submission of deliverables, and commit in terms of man days and delivery. Manage design time spent on relevant activities Ensure on-time delivery of Quality design deliverables. Anticipate and mitigate delivery issues and recommend change On weekly basis provide Team lead and /or PM with project reviews. Project strategy,risk management Follow Project strategy Highlight scope or design changes (data for claims, VO) Track, manage & mitigate identified or potential deviations / risks Comply with Quality Procedures, work instructions and Processes. Deploy Engineering tools as per strategy Follow GE drafting process Ensure issuance of technical specifications and basic document to enable procurement of materials. Coordinate and review technical offers from suppliers for relevant activity Required Qualifications Bachelor Degree in Engineering 4 to 5 years in B.E. / B.Tech. (Electrical) or (Electrical & Electronics) Knowledge of Power System & Primary Equipment, Substation Automation, Communication Protocols etc. Product (Protection IEDs) Knowledge, Protection philosophy & concepts, Trip & Interlock Logics, Cubicle Manufacturing knowledge, Engineering calculations & Design tools Desired Characteristics Strong oral and written communication skills Strong interpersonal and problem-solving skills Ability to work independently Ability to work with international interlocutors Ability to adapt to other countries standards Collaboration and Teamwork; Innovation; Convincing and Influencing Additional Information Relocation Assistance Provided: Yes

Future Technology Engineer (Software Development) Are you ready to make a significant impact in the world of technology and innovation? Join our team as a Futures Technology Engineer and become an integral part of our forward-thinking business unit. You'll engage in strategic projects that are essential for shaping the future of our operations and innovation. This is your opportunity to contribute to groundbreaking initiatives and develop your skills in a dynamic and supportive environment! At Clarivate, our Futures Talent works on real-world projects in collaboration with local teams while having fun along the way. You will have the freedom to explore your passions and achieve your goals. This is your chance to bring your ideas and solutions to life while working with cutting-edge technology. Explore Clarivates Futures program, which is specifically designed for students who have just completed their bachelors degree program. This program will help you learn more about careers in software development through a structured learning experience. What will you be doing in this role? Gain hands-on experience with various tools and programming languages in the field of software development. Work closely with your experienced engineers and manager to evaluate requirements, create, and implement features and services Get familiar with the work of Business Analysts, Product Owners, Developers, QA Engineers, etc.. About You experience, education, skills, and accomplishments Must be a recent graduate or final year student of Engineering or an Equivalent graduate/degree program Demonstrated interest in majoring in computer science, computer engineering, software engineering or a related technical major Willingness to learn and to be part of the next success story It would be great if you also had Hands-on interest in programming and some experience in writing software applications. Profile on GitHub Knowledge of one or more programming languages to write fully executable and functional code. What will you learn: Software methodologies in practice (e.g., Scrum) Analysing problems and creating User Stories Automated testing Code Versioning Usage of project management tools Continuous integration tools and methods Code quality Refactoring Work Profile Full-time Hybrid

Job Description: Job Title: Cash & Trade -Implementation (German) Location: Bangalore, India Role Description The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. Your key responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, EBICS setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of required document package to onshore requestor with quality Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Be able to provide Bank letters based on template and procedure defined Tasks being performed by the team to be documented and up-to-dated using Adonis Manage each cases using internal case management tool Your Skills and Experience Qualifications & Personal Profile The person required for the above position should have the following profile: Proficiency in German speaking and writing (Preferably B2 and above); able to communicate in German with clients. Language skills: fluency in German (1-3 years of experience) 1-3 years of handling client facing role. 1 year of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in German.

Role & responsibilities We have an opening for Desktop Support Engineer in Patiala Exp- 6 months CTC- 2.5L Desktop Support Troubleshooting Configuration Installation Windows Troubleshooting Outlook OS Interested candidates, please share your resume on rashmi.ghag@3i-infotech.com

Helpdesk Analyst at Grade-4,5 Position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred Overall 4 to 5 years of SD experience and experience of handling a team Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Basic Technical TS skills Job description: Provides Technical and Team guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. Should possess good analytical/ technical knowledge. Location Noida (144) & Coimbatore Position: : Permanent with NTT DATA Salary Grade 4 :4.8 Lpa+ 10% varaible Grade5- 5.97 LPA +10% varaible Rotational Shifts One side cab and one side shuttle Immediate Joiner wo can join within a month Milki bisht 9151206474 Email id milki.bisht@nlbtech.in

Job Summary : As an Desktop Support Engineer, you will play a crucial role in ensuring the smooth operation of our customer IT infrastructure. Your responsibilities will include troubleshooting hardware and software issues, maintaining computer systems, and ensuring optimal performance and security. You will act as the first point of contact for IT-related issues and work closely with other IT professionals to deliver high-quality support services. Additionally, you will support IT systems in our production line environments, ensuring minimal downtime and efficient operations. Key Responsibilities: • Technical Support: Provide on-site technical support for hardware, software, and networking issues. Respond to IT support requests and resolve technical problems promptly. • System Maintenance: Install, configure, and maintain computer systems, including desktops, laptops, printers, and other peripheral devices. • Troubleshooting: Diagnose and resolve hardware and software faults. Perform regular system checks and maintenance to ensure optimal performance. • User Support: Assist users with IT-related queries and provide training on new systems and technologies. Ensure a high level of customer satisfaction through effective communication and problem-solving. • Security & Compliance: Basic understanding of security policies to protect IT systems from threats. Ensure compliance with industry regulations and organizational policies, including Cyber Security and Anti-Virus measures. • Documentation: Maintain accurate records of IT support activities, including incident reports, service requests, and system configurations. Prepare technical documentation and user manuals as needed, Write Help Desk articles and "How To" guides for end users. • Collaboration: Work closely with other IT team members to coordinate support efforts and share knowledge. Participate in IT projects and initiatives to improve overall IT service delivery. • Continuous Improvement: Stay updated with the latest IT trends and technologies. Recommend and implement improvements to enhance IT support services. • Wi-Fi and LAN Troubleshooting: Address connectivity issues for both Wi-Fi and Local Area Networks (LAN) to ensure stable, secure, and reliable network access. • Microsoft Application Troubleshooting: Provide support for Microsoft applications, including Office 365, ensuring smooth operations and resolving any application-related issues.

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

We are looking for a IT Support Services Analyst to join our IT Support services in Bengaluru. This is an amazing opportunity to work on desktop related applications. We have a great skill set in and we would love to speak with you if you have skills in desktop support. About You experience, education, skills, and accomplishments Work experience (At least 3-5 year of experience in the desktop support) Knowledge, skills, or abilities (At least 3-5 year of experience in the desktop support) Tech stack Education (Bachelor's degree in computer science, mechanical engineering, or related degree or at least 3-5 years of equivalent relevant experience) It would be great if you also had . . . Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers, Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments. What will you be doing in this role? Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers, Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments. Performs technical tasks such as installing, configuring, maintaining, troubleshooting, and repairing of desktop hardware, software, wireless, printers, related peripherals, mobile devices, videoconference equipment, etc. Physical Demands and Work Environment: Representative of those that must be met by an employee to perform the essential functions of this job successfully Must be able to operate a PC and sit for extended periods of time able to lift and move 20 lbs. Able to crawl under desks and tables to connect lines and cables. Assist in computer, monitor, telephone, and other desktop equipment movement as needed. Procure and/or install requested hardware and software in a timely basis and ensue new hires, transfers, etc., are provisioned with necessary equipment. Able to provide the desk side necessary information to the relevant stakeholders (Desktop Engineering, Enterprise Application, and Networking Engineering teams, etc.) during Major incident. Remote/smart hands assistance for network, application, and/or production onsite systems Maintain a secure and safe environment by ensuring all security patches and new anti-virus definition files are deployed to all workstations Do necessary remediation as necessary and respond to security threats About the Team Clarivate operates across six office locations in India. Within the team, there are eleven members who report to the IT Support Services Managers, overseeing ticket management for all offices. The role in question pertains specifically to the Noida office; however, the engineer will be responsible for assisting both local and remote offices' request.