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0.0 - 3.0 years
1 - 1 Lacs
chennai
Work from Office
Responsibilities: * Provide laptop, desktop & hardware support * Install OS & troubleshoot issues * Maintain inventory & order supplies * Collaborate with IT team on projects * Manage Windows installations Provident fund Employee state insurance Travel allowance
Posted 1 week ago
1.0 years
0 - 3 Lacs
bengaluru
Work from Office
Desktop Support Engineer LO.
Posted 1 week ago
2.0 - 5.0 years
2 - 3 Lacs
hyderabad
Work from Office
About the Role: We are hiring for the position of IT Support Specialist on behalf of our esteemed client. This role will be part of their critical operations support team, providing high-quality technical support and ensuring smooth resolution of incidents in a 24x7 environment. The ideal candidate must be ITIL Foundation certified , with excellent communication and customer service skills, and the ability to work flexible shifts. Key Responsibilities: Respond to customer queries and technical issues via email, chat, and phone in a timely and professional manner. Analyze and understand customer issues, resolve at the first level or escalate to the appropriate internal team. Ensure SLA and KPI targets are consistently met or exceeded. Provide voice-based support as required by the client. Accurately log incidents and service requests, and maintain documentation. Collaborate with internal and cross-functional teams to drive quick and effective issue resolution. Deliver high levels of customer satisfaction through proactive communication and issue follow-up. Willingness to work during weekends or extended hours, depending on business needs. Required Skills & Qualifications: ITIL Foundation Certification Mandatory Strong verbal and written communication skills Excellent customer service and interpersonal skills Flexibility to work in rotational shifts , including night shifts and weekends Comfortable with voice support Ability to understand, troubleshoot, and route technical issues appropriately Basic understanding of systems, networks, and backup operations Strong collaboration and coordination skills across multiple teams Ability to work effectively in a high-pressure, fast-paced 24x7x365 environment To Apply: Please share your updated CV and availability for further discussion at shalini.s@vailexa.com
Posted 1 week ago
3.0 - 5.0 years
7 - 10 Lacs
bengaluru
Hybrid
Role & responsibilities: Desktop Support, Network & Troubleshooting Troubleshoot remote connectivity issues with users working from home or off-site locations. Diagnoses and resolves software, applications, hardware and infrastructure problems at LTSI. Provides daily support for all local users and remote users by phone, desk-side side or remotely. Installs/upgrades PC hardware/infrastructure when required; Ensures that PCs and related devices are configured. Maintains security procedures to safeguard systems from unauthorized users, damaged data, and virus infection. Informs IT Manager of any network issues encountered and assists in completing routine tasks. Collaboration & Compliance Interface with the Manager for coordination and implementation of required hardware/infrastructure systems that arise due to business needs. To recommend adjustments to meet the end users' requirements to the central service responsible. Ensures IT Infrastructure systems, policies, and procedures are compliant with LH Group compliance needs; Escalates and gets resolved any potential non-compliance areas. Supporting the roll-out of new systems and applications; Testing and evaluating new technologies. Procurement Assistance Responsible for carrying out quality tests and approving procured IT Infrastructure products/services. BCP & Documentation Maintains documentation for all IT functions. Conduct basic instruction for hardware usage. Upkeep of asset management tools to track company-owned hardware. Acts as backup for other team members. Desired candidate profile Technical qualification BE/BTech/Diploma in a relevant field with 3-5 years of work experience. Sound knowledge and hands-on experience supporting IT Infrastructure, Networks, and applications in MNCs working on global systems. Broad knowledge and understanding of IT-related functions and systems. Basic to medium knowledge of Microsoft-related software and systems, such as Windows, O365, Teams, SCCM . Prior experience in tech support, desktop support , or a similar role. Flexible to work in shifts and available 24x7 for business emergencies. Strong communication skills. Nice to Have: Understanding of ITIL-related processes and procedures is a plus. Intercultural competence. Attention to detail and good problem-solving skills.
Posted 1 week ago
2.0 - 5.0 years
1 - 5 Lacs
bengaluru
Work from Office
What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the Transport manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. Youll also help maintain a 24/7 transport helpdesk, which will provide call logging services and handle queries and concerns. On top of these, youll also monitor and report cases of speeding and other incidents to the Transport Helpdesk, and communicate with them over the radio when needed. Furthermore, youll be in charge of filling our log books upon arrival to the clients site, but leaving out any excess mileage. Serving as a go-between among teams Being a part of the JLL family, youll be constantly collaborating with teams across the boardespecially in this role. As the person in charge, youll be central in supporting the transport team at the clients facility. Youll also be responsible for keeping in touch with our vendor supervisors. In addition, youll keep a record of important transport-related phone numbers. Also part of your scope is to prepare work orders and assign a unique reference number for each transport request. Your superior analytical skills will also prove handy, as youll look into and prepare daily, weekly and monthly transport reports. Sound like you To apply you need to have: A strong drive toward excellence Working at JLL, youll see yourself working with many of the industrys premier talents and innovators. That is why you must have a laser beam focus on excellence. To land this job, you must be a graduate of any discipline with three to five years experience in transport management in a BPO setting. You must also demonstrate an aptitude in working with a team. Furthermore, you must have a solid background in developing and monitoring improvement programs.
Posted 1 week ago
1.0 - 3.0 years
0 - 3 Lacs
kolkata, pune, mumbai (all areas)
Work from Office
Virtual Walk-in-L1 Desktop Support Engineer-Harita Techserv (TVS Group) Harita Techserv Pvt (TVS Group) - Hiring L1 Desktop Support Engineer Virtual Walk-in-Link for L1 Desktop Support : https://meet.google.com/aug-avxe-iar Experience: Candidates should have 1-3 years of experience as Deskside support Engineer. Notice Period : 0 to 15 days No of Positions: 30 Job Locations: Mumbai , Delhi, Kolkata, Bangalore. Chennai, Ahmedabad , Gandhinagar , Pune , Hyderabad, Indore, Bhubaneswar , Jaipur, Lucknow, Nagpur, Chandigarh , Kanpur, Nashik, Allahabad , Jodhpur, Patna Education Qualification : Any Diploma or bachelors degree Responsibilities: Troubleshoot and resolve common user issues related to desktops, laptops, peripherals (printers, monitors,etc.), and Windows operating systems. Perform basic hardware and software installations, configurations, and updates. Troubleshoot basic network connectivity issues. Monitor server performance and health using monitoring tools. Provide conference room and A/V support, including troubleshooting projectors, video conferencing systems,speakers, and microphones to ensure seamless meeting functionality. Assist users with remote access tools and virtual desktop environments (if applicable). Provide guidance and training on basic IT practices and troubleshooting techniques. Respond to user inquiries and requests for assistance through phone, email, chat, or in-person interactions. Utilize knowledge base articles, internal resources, and vendor documentation to resolve problems. Document incidents, track progress, and escalate complex issues to senior technicians or vendors when necessary. Maintain accurate records of all interactions with users, including tickets, logs, and resolutions. Provide clear explanations and updates to users throughout the resolution process. Stay up to date on best practices for desktop support or IT workspace management. Minimum 1 to 3 year of experience in a technical support role or related field Strong understanding of IT terminology, network, hardware, software concepts, and troubleshooting methodologies. Customer-focused approach with a commitment to providing excellent service. Ability to work independently and as part of a team. Excellent time management and organizational skills. If Interested Kindly share your resume to deepatharini@harita.co.in
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Desktop Support .Experience: 3-5 Years .
Posted 1 week ago
0.0 - 4.0 years
1 - 4 Lacs
gangtok
Work from Office
Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Mandatory Skills: Desktop Support .
Posted 1 week ago
0.0 - 3.0 years
2 - 3 Lacs
bengaluru
Work from Office
Job description Roles and Responsibilities Helping the customers solve their queries over calls. Providing proper solutions and ensuring utmost customer satisfaction. Provide technical support to the customers. Identifying and fixing issues with software, hardware, networks, or systems Addressing customer concerns, complaints, and inquiries in a professional and compassionate manner Preferred candidate profile: immediate joiners Salient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off. CTC: 24K Education & Experience Qualifications for Multiple Requirements Diploma/Graduate Freshers can also apply. Good Communication & Interpersonal Skills. English + Hindi is mandatory Mode of work: Work from Office Address: 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042 Google Map Link: https://goo.gl/maps/uu2BmhVF2cES2SKd7 Candidates can also walk in directly by mentioning Naukri as a reference. Contact Person Kiran : 9908421279 Bala: 9148813839 Meena : 8549969915 Lidhya : 8310895525
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
pune
Work from Office
Any Graduate with 1 year of exp in Technical Voice Process Salary :- 4 LPA + Inc Location :- Pune Immediate joiners For more Info Call or WhatsApp Simran @ 9604925913 Required Candidate profile Any Graduate with 1 year of exp in international voice Process in technical support Immediate joiners Excellent communication skills Perks and benefits Cab Facilities Performance based Inc
Posted 1 week ago
2.0 - 4.0 years
2 - 6 Lacs
mumbai, navi mumbai, pune
Work from Office
Required Experience: Desktop L1 Education: Graduation Location: Mumbai, Pune, Kolkata, Chennai, Noida- India We are looking for a highly skilled and experienced professional to join our team as an Anti-virus and Patching specialist in Mumbai, Pune, Kolkata, Chennai, and Noida-India. The ideal candidate will have 1 to 8 years of experience in the field. Roles and Responsibility Manage and implement anti-virus and patching solutions to ensure system security and integrity. Conduct regular vulnerability assessments and penetration testing to identify potential threats. Develop and maintain documentation of anti-virus and patching procedures and protocols. Collaborate with cross-functional teams to ensure compliance with security standards and regulations. Provide technical support and training to end-users on anti-virus and patching best practices. Stay up-to-date with emerging trends and technologies in anti-virus and patching. Job Requirements Graduation degree required. At least 1 year of experience in desktop L1 support or related field. Strong knowledge of anti-virus and patching principles and technologies. Excellent problem-solving and analytical skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with CRM/IT Enabled Services/BPO industry is preferred.
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
chandigarh
On-site
This role involves a comprehensive range of responsibilities across network design, security, and system support. You will be responsible for designing and implementing secure, scalable network solutions, configuring and managing firewalls (FortiGate, Kerio Control), and ensuring network security through proactive monitoring and regular audits. Additionally, you will maintain network infrastructure, troubleshoot connectivity issues, and provide desktop and systems support, ensuring smooth IT operations across the organization. Collaboration with IT teams will be key to optimizing the performance and security of network and system environments. Key Responsibilities Network Design and Implementation: - Design, configure, and implement secure and scalable network solutions based on business requirements. - Deploy and maintain network firewalls, primarily FortiGate and Kerio Control, to safeguard company assets. - Ensure proper network segmentation, routing, and switching across the network environment. - Collaborate with system administrators and developers to create an efficient, secure network infrastructure. Firewall Management: - Configure, maintain, and monitor FortiGate and Kerio Control firewalls, including rules, policies, and VPN configurations. - Implement advanced firewall features such as intrusion prevention (IPS), application control, and web filtering. - Perform firmware updates, backups, and disaster recovery testing for firewall systems. - Troubleshoot and resolve any firewall-related network issues or outages. Security & Monitoring: - Implement network security best practices to protect against threats, vulnerabilities, and unauthorized access. - Conduct regular security audits, vulnerability assessments, and penetration testing to identify potential risks. - Monitor network performance and security logs using various tools, identifying and responding to any suspicious activities. - Maintain IPSec VPNs, SSL VPNs, and site-to-site connections to ensure secure remote access and branch connectivity. Network Administration: - Maintain network hardware (switches, routers, access points, NVR, Cameras), and ensure proper functioning of LAN/WAN environments. - Troubleshoot network connectivity issues (IP conflicts, DNS problems, bandwidth limitations) and resolve them promptly. - Collaborate with the IT team on resolving server and network integration issues, ensuring all services run smoothly. - Maintain and monitor bandwidth usage, ensuring quality of service (QoS) across the network. Systems Related Support: - Desktop Support: Provide technical support for desktop and laptop computers, including software installation, configuration, and troubleshooting. - Hardware Maintenance: Diagnose and repair hardware issues related to desktops, laptops, printers, and other peripheral devices. - Software Management: Install and configure operating systems (Windows, macOS, Linux), software applications, and patches as per organizational requirements. - User Assistance: Respond to helpdesk tickets, providing timely and efficient technical support to resolve user issues. - Network Troubleshooting: Assist in resolving basic network issues, including connectivity problems, IP conflicts, and shared resource access. - System Upgrades: Manage and execute hardware and software upgrades and replacements. - Data Backup & Recovery: Support users with data backup procedures and recovery operations as required. - Security Management: Ensure that antivirus, firewall, and other security measures are up-to-date and functioning properly. - Documentation: Maintain accurate records of support requests, system configurations, and troubleshooting processes. - Asset Management: Track and manage IT assets such as desktops, laptops, and related equipment. - Collaboration: Work closely with other IT teams (network, server, and security teams) to resolve complex technical issues.,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
As the IT Support Team Lead at AVASO Technology, you will play a crucial role in overseeing and supporting our IT operations. With 6-8 years of experience in the IT industry, you will lead a team of technical professionals to ensure the delivery of high-quality and reliable IT services to our clients worldwide. In this role, you will be responsible for providing technical guidance and day-to-day direction to the IT support team, ensuring service quality and efficiency. Your expertise in Desktop Support, AV/VC technologies, Server Administration, and Networking will be essential in delivering end-to-end support for desktop/laptop environments, audio/visual and video conferencing systems, server-related tasks, and network infrastructure. Moreover, you will collaborate with other departments and vendors on system upgrades, migrations, and technical projects, while also documenting procedures, network diagrams, and incident reports for knowledge base and compliance purposes. Your strong problem-solving skills and customer service mindset will be key in handling technical escalations and ensuring the smooth operation and security of networking protocols. AVASO Technology offers a dynamic and innovative work environment with opportunities for career growth and continuous learning. You will work with cutting-edge technologies to shape the future of IT solutions while enjoying a competitive salary and benefits package. If you are a results-driven, detail-oriented IT professional with a passion for delivering top-tier IT services, we invite you to take your career to the next level with us at AVASO Technology. Apply now by clicking the "Easy Apply" button or sending your resume to GaganPreet.Kour@avasotech.com or Taleads@avasotech.com. AVASO Technology is an equal-opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Desktop Support Technician at Stefanini, you will be responsible for supporting IT equipment in a large corporate environment. Your role will involve providing desktop/laptop tech support for both Mac and PC systems, with expertise in Windows 7/10 operating systems. You will also be expected to support mobile devices, printers, scanners, wireless networks, VPN connections, and more. Additionally, your responsibilities will include IMAC support (Install/Move/Add/Change) for IT equipment, maintaining repairs, spare parts, and components, researching and troubleshooting technical problems, and documenting system configurations. You will be required to track and resolve customer incidents and requests using the client's ticketing tool, troubleshoot hardware and software issues for Windows devices, and handle backup, restoration, and migration of user data. Furthermore, as a part of the role, you will provide Smart Hands support for networking, server, and telecommunications technologies, offer assistance with printer and peripheral device support, manage IT assets inventory, and follow appropriate KB articles. You should be willing to work on-call and provide after-hours support as needed, potentially including executive support and various other tasks associated with deskside services. Flexibility to support clients at different locations may also be required. To succeed in this role, you should have experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers, and PC hardware. Maintaining a positive attitude under stressful conditions, excellent communication skills, professionalism, and the ability to perform in-depth research and troubleshooting for complex technical issues are essential. You should be able to prioritize tasks, work independently, lift equipment up to 50 pounds, and be open to learning new technologies. Desired certifications include A+, Microsoft Certified Professional (MCP), ITIL Foundations, and Lean Six Sigma. Stefanini offers a dynamic work environment where you can collaborate with global teams, comprehensive benefits, professional development opportunities through Stefanini University, and more. Stefanini is known for its agility, flexibility, and innovation, driven by a flat organizational structure that promotes faster communication and decision-making. If you are looking to join a Brazilian-owned company with a focus on growth and employee development, this role might be the right fit for you.,
Posted 1 week ago
3.0 - 5.0 years
6 - 8 Lacs
kolkata
Work from Office
Role: Desktop Support Engineer (Global Support) Location: New Town, Kolkata Experience: 3 to 5 Years Salary: Upto 8 LPA Shift: 3:00 AM to 12:00 PM (Pick up facility is available) Excellent communication skills required KEY RESPONSIBILITIES: Case handling of L2 enterprise device support, engaging with end users to troubleshoot and resolve tickets Self-assignment and prioritisation of L2 device support ticket queue Action device support requests, engaging with end users to evaluate and resolve in the field wherever possible. Engage local team to dispatch replacement hardware where required Improvement of KB articles to improve L1 case handling, working proactively with ServiceDesk to reduce escalation of repeat issues Deployment of device patches via remote update methods, coordinating testing and phased rollouts Monitor device compliance and plan update rollouts to ensure compliance is maintained Track and action lost or offline device data. Follow-up with device owners to locate. Installation of approved software Support users with peripheral hardware, software and devices such as printers, audio equipment, cameras and user peripherals. If you are interested please share your updated resume along with below details at nityananda.d@teamcomputers.com Relevant Experience: Current/Last CTC: Expected CTC: Notice Period: Current Location: Ok with the shift time 3:00 AM to 12:00 PM (Yes/No):
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
macherla, veeranjanapuram
Work from Office
Maintain IT equipments, ensure power & internet connectivity, test LAN cables & troubleshoot toll system hardware/ software. Install/ maintain CCTV, desktop, server etc. Verify POS system functionality. Conduct preventive maint. & report IT issues. Required Candidate profile B.Tech/ MCA/ Diploma in Networking/ Electronics. 1+ Yrs exp in IT hardware/ network support. Ability to troubleshoot Hardware & Networking, CCTV, LAN Cables, Server Support Work 6 Days a Week.
Posted 1 week ago
1.0 - 3.0 years
0 - 0 Lacs
ahmedabad
On-site
Position Overview We are seeking a dedicated and skilled Desktop Support Engineer to join our dynamic team in Ahmedabad. This full-time position offers an exciting opportunity for individuals with a passion for technology and a commitment to providing exceptional support to our users. As a Desktop Support Engineer, you will play a crucial role in ensuring the smooth operation of our IT infrastructure, assisting users with technical issues, and maintaining high levels of customer satisfaction. Key Responsibilities Perform OS installation, configuration, and upgrades on desktop systems. Provide hardware networking support, including troubleshooting and repair of network issues. Conduct regular maintenance and repair of desktop hardware to ensure optimal performance. Assist users with Microsoft Outlook and OST file management, ensuring seamless email communication. Utilize ticketing tools to track and resolve user issues efficiently. Diagnose and troubleshoot software and hardware problems, providing timely solutions. Collaborate with other IT team members to enhance overall service delivery and support. Document technical procedures and user guides to improve knowledge sharing within the team. Stay updated with the latest technology trends and best practices in desktop support. Qualifications The ideal candidate will possess the following qualifications: 1 to 3 years of relevant work experience in desktop support or a similar role. Strong knowledge of operating systems, hardware components, and networking principles. Proficiency in troubleshooting and resolving technical issues related to desktop environments. Experience with ticketing tools and customer support processes. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work independently and as part of a team in a fast-paced environment. Relevant certifications (e.g., CompTIA A+, Microsoft Certified) are a plus. This position is based in Ahmedabad and requires on-site work during the day. We have 2 positions available for enthusiastic candidates who are ready to take on new challenges and contribute to our success. If you are looking for a rewarding career in IT support and meet the qualifications outlined above, we encourage you to apply and join our team! We look forward to receiving your application and exploring the possibility of you becoming a valuable member of our organization.
Posted 1 week ago
15.0 - 20.0 years
5 - 9 Lacs
pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking opportunities for improvement and innovation in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system configuration and performance tuning.- Experience with database management and optimization techniques.- Familiarity with application lifecycle management and deployment processes.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
5.0 - 10.0 years
3 - 7 Lacs
chennai
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
5.0 - 10.0 years
3 - 7 Lacs
chennai
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
5.0 - 10.0 years
3 - 7 Lacs
bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
5.0 - 10.0 years
3 - 7 Lacs
bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
5.0 - 10.0 years
3 - 7 Lacs
chennai
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
1.0 - 3.0 years
1 - 1 Lacs
greater noida
Work from Office
Responsibilities: * CCTV Installation / Support / Maintenance * Configure access control systems & biometric devices * Install, maintain & monitor CCTV/ACS equipment * Provide desktop support & laptop services * surveillance & monitoring
Posted 1 week ago
1.0 - 3.0 years
2 - 5 Lacs
hyderabad
Hybrid
Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days. Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Soumya Soudi 9353629875 soumya.s@dynpro.in HR Recruiter DynPro India Pvt. Ltd.,
Posted 1 week ago
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