Deputy Training Manager

Role & responsibilities:

Designing Learning Programs

• Developing and maintaining eLearning content and modules for all functions and business verticals of the organization. Ensures that training materials and programs are current, accurate, and effective.

• Designing content through emerging learning solutions - gamification, video, micro learning, simulations and immersive scenarios. 

• Develop engaging and interactive eLearning Program for new joinees and existing users to meet the organisation's training needs on behavioural and functional skills. 

• Create / update the storyboards, scripts and production-ready content for video or web-based training program using 360 articulate, Vyond, Powtoons, SCORM packages.

• Applying advance learning theories into practical and application based courses dynamic end-user experience.

• Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry. 

• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry. 

• Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs. 

• In addition to designing and implementing learning programs, the Manager should also be skilled in marketing and promotion. They should be able to create campaigns to promote competency-based training, mandatory modules, new product modules, etc., to ensure maximum participation from employees

Administration of Learning Management System (LMS)

• Ensure accuracy in migrating data, upload new online training content and use of LMS features effectively. 

• Ensure effective administration of User Interface / Dashboard for seamless navigation of LMS. 

• Ensure software issues or technical glitches are addressed within SLA of 24 to 48 hours. 

• Apply lateral thinking skills to look at the best solution and approach for desired outcomes. 

Evaluation and Assessment

• Establish metrics and key performance indicators (KPIs) to evaluate the impact of training programs. Use feedback and data to make continuous improvements Learning Technology 

• Stay updated on the latest e-learning and learning management systems (LMS) to recommend and implement technology solutions that enhance the learning experience. 

Vendor Management

• Collaborate with external training vendors and monitor the quality and effectiveness of their service