Deputy Manager- Quality(42415)

Job Description – Quality Assurance Engineer Position: Quality Assurance Engineer Department: Quality / Manufacturing Key Responsibilities:- Check outgoing product quality from the customer’s perspective, addressing quality concerns and configuration requirements. Conduct audits (CAPA and DCP) in line with organizational guidelines and ensure compliance with quality systems. Identify recurring/chronic defects and escalate issues in management forums for resolution. Record and update defect data in plant quality reviews and initiate corrective & preventive actions (CAPA). Prepare and publish Monthly and Daily MIS reports related to quality performance. Drive initiatives to reduce product and process concerns, thereby improving on-time delivery and overall customer satisfaction. Collaborate with cross-functional teams (Production, Maintenance, Supply Chain, etc.) to ensure quality improvements are sustained. Key Skills & Competencies:- Strong understanding of quality management systems (ISO, TS, or equivalent). Knowledge of CAPA, DCP audits, and root cause analysis methodologies. Data analysis and report preparation (MIS). Problem-solving and decision-making skills. Attention to detail with a customer-centric mindset. Strong communication and escalation management skills. Qualifications:-Bachelor’s degree/Diploma in Mechanical, Electrical, Industrial Engineering, or equivalent. 2–5 years of experience in Quality Assurance/Quality Control within manufacturing. Proficiency in MS Office (Excel, PowerPoint, Word) and exposure to quality tools (FMEA, 8D, SPC, etc.). Performance Indicators Reduction in product & process quality issues. On-time submission of quality reports (MIS). Improved customer satisfaction & reduction in complaints. Audit compliance scores.