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WNS Holdings
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Deputy Manager - Operations

Deputy Manager - Operations

WNS Holdings

3 - 7 years

3 - 7 Lacs

Mumbai

Posted:4 days ago| Platform:

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Skills Required

operations management production sales ticketing shrinkage team management retail operations team handling customer service shrinkage control store operations team coaching retail sales team leading store management inventory management

Work Mode

Work from Office

Job Type

Full Time

Job Description

GDS Sabre & Amadeus knowledge.IATA Certification / Diploma in travel preferredExperience of working with or for a Global Travel Management company (TMC)Understanding of Corporate travel nuancesUnderstanding of complex ticketing logicsHas experience in managing TMC Back end processes. Fulfillment of Air, Hotel and Queue ManagementGood verbal and written communication skills.Understand and abide by the importance of discipline, punctuality & protocolFlexible with shifts 24X7 Set upReal Time Monitoring and allocation of workEnsure all reports are delivered accurately and on timeAcknowledge and communicate effectively with the ClientConduct trainings/refreshersMonitor production hours, shrinkage etc...
Qualifications
Graduate Job Location

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WNS Holdings

Business Process Management (BPM)

Mumbai

45,000 Employees

356 Jobs

Key People

Keshav Murugesh

CEO
Ameet R. Kakkad

CFO
Rohit S. Sinha

COO
Dinesh S. Satyam

Chief HR Officer

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Deputy Manager - Operations