Deputy Manager - Administration

Location Name:

Job Purpose

Duties And Responsibilities

•  Urban Branch Processes/Activities:
•  Branch SLA Tracking, Monitoring and Adherence
•  Monitor AMC and implementation at branch level
•  liaise with multiple Key stack holders and Verticals (like Asset and Purchase, Centralized Services, Infrastructure, Event and Employees Services etc) at Head office, to enable smooth functioning of Admin activities at a Branch level
•  Repair and Maintenance Urban Branch Process/Activities:
•  Ensure Implementation of the Repair and Maintenance (R&M) Model/Framework across all Urban Branches under the jurisdiction
•  Safety & Security of Urban Branches:
•  Adherence to Branch Electrical Audit Calendar
•  Adherence to Branch Fire Safety Audit Calendar
•  Monitoring of below Systems:
•  CCTV
•  Access Control
•  Intruder Alarm System
•  Any other aspects/installations related to the Safety and Security
•  ISO 9001 – 2015 Standards and guidelines:
•  Implementation of ISO 9001 – 2015 guidelines, rules & regulations across all Urban Branches under the jurisdiction.
•  Participate and drive surveillance/audits in Branches under the jurisdiction
•  Management Information System:
•  Ownership of respective Urban Branch MIS, to be maintained up to date.
•  Maintenance, Housekeeping, Security, Facilities, Branch SLA - Daily/Weekly/Monthly & quarterly
•  Other
•  Finalization of the new rented offices at the assigned locations in consultation with the business teams and certification of the completion of the furnishing work at the all new offices along with the measurement activities.
•  Liaise with Infrastructure team/Infrastructure Relationship Manager (IRM) at H.O for above activity
•   Monitoring mechanisms for control of Housekeeping, Security, Facility Management, Repair & Maintenance, Cleanliness, Scrap disposal etc. at the assigned locations.
•  Implementation of company policies, guidelines, rules & regulations related to office workings at the assigned locations.
•  Travel to the assigned locations having dedicated admin resources once in a qtr and to all locations once every 6 months or as per Instructions from Cluster/National Manager.
•  Ensure all renewals of statutory compliances & AMC are done well in time before expire date.
•  Ensure Company assets & property is taken care at all locations in the assigned locations.
•  Keeping update on legal matters of the assigned locations.
•  Act as a coordinator between location’s assigned & H.O by ensuring pending issues/ matters are resolved with a suitable & tolerable TAT.
•  Seek regular feedback on Facilities, Repairs & maintenance of branches and act in consultation with Corporate office.
•  Ensure maintenance of records / documents related to company assets & property of individual locations are maintained at locations.
•  Receiving & publishing daily updates to Cluster Manager on locations assigned
  

Required Qualifications And Experience

•  Graduate in any discipline with experience of 1 - 2 years working in Administration preferred.
•  Inclination to have knowledge/ exposure on legal/ compliance matters.
•  In case of internal candidate, work experience in Branch preferred
•  Exposure in handling govt. / legal Issues.
•  Ready to travel
•  Team management & interpersonal Skills.
•  Good on negotiations and Vendor development & Management.
•  Working knowledge on MS Office - MS Word, Excel, Power Point