Deputy Director/Joint Director- IT

Job Description

Position Title: Deputy Director/ Joint Director Experience: 13-14 years Location: New Delhi KEY RESPONSIBILITIES Manage and troubleshoot hardware, network, and software issues. Perform network management and routine monitoring to ensure connectivity and performance. Provide technical support during events (setup, operation, troubleshooting). Configure and provide support for corporate email accounts (including client and mobile devices). Possess knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and demonstrate skills in vendor management and IT procurement processes. Maintain and manage IT asset inventory, including physical asset tagging and regular audits. Operate the IT helpdesk and provide user assistance for day-to-day IT queries and issues. Assist in ERP system implementation, user training, and troubleshooting. Ensure regular and reliable data backup and recovery processes are in place. Manage and maintain Microsoft Azure services and cloud infrastructure. Handle Active Directory user management, group policies, and access controls. Ensure compliance with IT policies and manage software licenses. Have working knowledge of website designing, hosting, and basic maintenance. EDUCATIONAL QUALIFICATIONS M. Tech in Computer Science / Information Technology OR M.Sc. (IT) / MCA from a recognized university ERP System (SAP, Oracle) user or admin certification OR Microsoft Certified: Azure Administrator Associate SOFT SKILLS REQUIRED Self-Motivated, high-energy levels Effective Communication Teamwork and Collaboration Time Management Adaptability and Flexibility Problem-Solving and Analytical Thinking Self-Motivation and Initiative Attention to Detail FUNCTIONAL SKILLS Hardware & Software Troubleshooting Network Administration & Monitoring Event IT Setup & Support Corporate Email Configuration & Support Cloud Platform Management (AWS, Azure, GCP) Vendor Coordination & IT Procurement IT Asset Inventory Management IT Helpdesk Operations & User Support ERP System Assistance & User Training Data Backup & Recovery Management Microsoft Azure & Cloud Infrastructure Management Active Directory & Access Control Management IT Policy Compliance & Software Licensing Website Design, Hosting & Maintenance Show more Show less