Delivery Operations Representative

Project Role : Delivery Operations Representative
Project Role Description : Deliver or support delivery of contracts and programs. Assign and manage work assignments of contract team. Manage service delivery quality and cost.
Must have skills : Payments Fundamentals, PCS
Good to have skills : Program Project Management, Process Governance
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Key Responsibilities 1 Technical Leadership - Define and review the technical strategy and architecture for the Payments platform implementation, ensuring enterprise architecture, IT standards and business objectives. - Provide hands-on technical guidance to development teams, ensuring adherence to best practices in coding, integration, and system design. - Establish and enforce technical governance, ensuring compliance with security, scalability, and performance requirements. 2 Solution Design, Development and Integration - Lead the design, development and delivery of Payments related applications and ensuring seamless integration with vendor solutions like Finastra GPP with bank’s core and downstream systems like CASA / Trade Finance / Lending / Markets. - Integrate with third-party payments systems and regulatory systems - Support system migration, ensuring minimal disruption and data integrity during transitional phases. - Design and build APIs for payment gateways and various payment related services - Utilize and manage cloud platforms (eg. Azure, AWS) for hosting and operating payment systems. - Collaborate with vendors, internal IT teams, and stakeholders to provide the solution and troubleshoot issues 3 Risk and Quality Management - Identify and mitigate technical risks throughout the project lifecycle, ensuring high-quality deliverables that meet business and regulatory requirements. - Conduct configuration reviews, performance tuning to ensure robust and scalable solutions. - Drive automation and technology best practices to enhance delivery speed, system resilience, and operational efficiency. 4 Stakeholder and Vendor Management - Work closely with business stakeholders, IT teams, and vendors to ensure alignment between technical and business objectives. - Act as the primary technical liaison between internal teams and platform vendors, ensuring smooth integration and issue resolution. - Provide technical insights and updates to senior management, supporting strategic decision-making and project governance. 5 Continuous Improvement - Stay updated with emerging technologies and industry trends, driving innovation in technology and core banking systems. - Document best practices, technical standards, and lessons learned to support future implementations and organizational knowledge sharing. Experience Requirements - Strong expertise in Payment’s systems, with hands-on experience in integration and implementation of solutions. FINASTRA GPP experience is preferred. - Extensive experience in Cross border and domestic payment implementation across various markets (preferably APAC region). - Extensive experience leading technical delivery of large-scale, multi-market platform implementations in the international banking or financial services sector. - Proven track record in overseeing solution design, integration, and end-to-end technical implementation for banking platforms. - In-depth knowledge of security, compliance, and regulatory requirements for platform technology in the financial sector. - Ability to manage and collaborate with geographically distributed teams across multiple APAC markets. Preferred Geographical Areas - Exposure to Asia Pacific markets is highly desirable. Key Skills and Qualifications 1 Education: - Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. 2 Certifications: - Any cloud certifications could be added advantage (AWS or Azure) - SWIFT Certifications if any, for instance, ISO 20022, could be value add. - TOGAF or other relevant architecture certifications are a plus. 3 ISO 20022 Knowledge: - ISO 20022 knowledge on the message formats for SWIFT - Hands on experience working with both MT and MX message details and nuances Technical Skills: - Programming: Proficiency in languages like Java, Python, Javascript, shell scripts etc - Frameworks: Experience with Java frameworks like Sprint Boot - Cloud Platforms: Familiarity with AWS and Azure services - Payment Gateways: Hands-on experience with platforms such as SWIFT, RTGS systems for various markets Additional Information: - The candidate should have minimum 15 years of experience in Payments Fundamentals - This position is based at our Chennai office. - A 15 years full time education is required.