Overview
We’re on a mission to bring intelligent automation into workflows that power the global economy—manufacturing, distribution, and supply chain. As a
Senior Data Scientist
on the
Forward Deployed team
, you’ll play a key role in designing and building AI agents that assist with real-world supply chain tasks such as supplier compliance, shipment quality verification, and on-demand business data retrieval.These agents are built using
Epicor Prism
, our internal AI platform that serves as the backbone for delivering AI capabilities across the company. Prism enables fast, secure, and scalable deployment of LLM-based features in both customer-facing and internal applications.You’ll collaborate with a cross-functional team of engineers, product managers, and fellow data scientists—driven by a shared focus on efficiency, experimentation, and customer impact. You’ll work closely with business stakeholders to gather feedback and continuously refine AI features that directly improve user experience and business outcomes.
What You'll Do
- Design and iterate on LLM-powered agents using Prism’s internal frameworks
- Build prompts and context strategies for tasks such as data summarization, workflow automation, image-text comparison, etc.
- Run structured, reproducible experiments—tracking versions, prompt variants, latency, and failure cases
- Collaborate with engineers and product managers to integrate agents into real Epicor systems
- Design telemetry to monitor agent performance, usage trends, and error patterns
- Contribute to internal best practices in prompting, evaluation, and context management
What We’re Looking For
- Experience: 4+ years in data science or applied ML roles; 1+ year developing real applications using LLMs
- Prompting: Strong grasp of prompt engineering patterns, task decomposition, and few-shot strategies
- Context Management: Familiarity with managing long contexts, chunking, summarization, and retrieval (RAG)
- Experimentation: Proven experience in tracking experiments, evaluation design, metric creation, and telemetry
- Tools: Python, Git
- Collaboration: Excellent written and verbal communication; ability to explain tradeoffs and iterate quickly
Good to Have
- Experience with multimodal tasks (e.g., comparing product specs and images)
- Familiarity with model fine-tuning or RLHF
- Experience with MLOps platforms like ClearML, WandB, or Neptune
- Background in ERP, compliance, or supply chain
- Exposure to .NET/C# environments and lightweight deployment workflows (containers, APIs, CI/CD)
Success Metrics
- High-quality, reliable agents aligned with task goals
- Clean, versioned experimentation logs and telemetry to support rapid iteration
- Delivered features that produce measurable time or cost savings
- Reusable components (e.g., prompt patterns, eval methods) that help other Epicor teams move faster
This Role Is Ideal For…
An LLM-savvy data scientist who wants to build real AI systems—not just demos. Someone who tests prompts like code, tracks experiments like products, and loves to ship. You’ll have autonomy from day one, meaningful projects to lead, and a platform that supports your technical growth.
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
- Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
- Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
- Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
- Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
- Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
- Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
- Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer.
Recruiter
Swetha Muralidharan
