Job
Description
Job Profile: Data Entry OperatorCompany: Four Pixels Healthcare Pvt. Ltd. (Delhi Cardio Division)
Department: CRM / Operations / Reporting
Reporting To: Manager – Operations & Customer Success
Job ObjectiveTo ensure 100% accurate and timely entry of operational, patient, and doctor-related data into the company’s CRM, Excel trackers, and dashboards — supporting seamless coordination between operations, marketing, and clinical reporting teams.
The role directly contributes to the company’s mission of delivering premium, error-free, and timely cardiac diagnostics to patients across Delhi NCR and partner cities.
Key Responsibilities1. Case Data ManagementEnter complete case details received from the operations team (patient name, doctor name, test type, device serial, installation & removal date/time, amount collected, technician name, etc.) into CRM / Excel sheets daily.
Ensure all bookings are linked to correct doctors, territories, and diagnostic centers.
Update status trackers (Booked / Installed / Removed / Payment Pending / Report Shared).
Maintain the Device Movement Log to track each Holter, ABPM, ELR, and Sleep Study unit.
2. Report CoordinationUpdate case completion and report status in the Delhi Cardio Reporting Tracker.
Share completed reports with doctors and patients as per the defined TAT (typically within 4–6 hours post-upload).
Tag and archive all reports in structured folders for future reference.
3. Financial Data & CollectionsRecord daily payments collected by technicians or received via online transfers.
Match each transaction with its respective booking and update Daily Collection Sheet.
Flag pending payments to the Operations Head for follow-up.
Maintain transparency in payment receipts and petty cash updates.
4. CRM & Dashboard MaintenanceEnter and maintain doctor-wise case history, monthly targets, and performance metrics.
Support the CRM team in updating new doctor onboarding data (contact, hospital, specialisation, referral category).
Ensure daily sync of Concliq CRM, BeatsTrack Ops Dashboard, and Excel reports for consistency.
5. Coordination & CommunicationCoordinate with technicians, marketing executives, and reporting team to close daily cases.
Share end-of-day status updates with the team (cases booked, installed, pending, and completed).
Follow up with doctors’ clinics and partner centres for missing or delayed information.
6. Compliance & ConfidentialityMaintain 100% confidentiality of patient medical data, diagnostic reports, and doctor credentials.
Follow internal data security protocols and avoid external sharing of company data.
Ensure all records are stored and backed up securely as per company SOPs.
Required SkillsStrong command of MS Excel, Google Sheets, and internal CRM tools (Concliq, DCDS, BeatsTrack Dashboard)
Excellent data accuracy and attention to detail
Fast and efficient typing speed (minimum 35 wpm)
Basic understanding of medical test data (Holter, ABPM, ELR, Sleep Study)
Strong communication and coordination skills
Ability to multitask and meet same-day deadlines
Educational QualificationMinimum Graduate (Any Stream)
Diploma in Computer Applications preferred
Prior experience (6 months–2 years) in medical data entry or diagnostics operations is an added advantage