Attention!! all job seekers!!! We are looking for Collection Executives (Intl. Voice) Location: Kakkanad, Cochin Join Charter 's expanding team as a Collection Executive . In this position, you'll handle both inbound and outbound collection calls from Australia and resolve customer issues relating to debts. Job Responsibilities: Manage inbound and outbound collection calls in a timely manner. Identify customer’s needs, clarify information, research every issue and provide solutions Identify and escalate priority issues, keep records of all conversations and transactions in the database Attend client briefings, meetings and trainings Qualifications & Requirements : Strong in English Language communication Listening & Negotiation skills to effectively engage with customers Ability to multi-task, set priorities and manage work efficiently Basic computer Skills and willingness to work in shifts 0 – 1 year experience Salary: Negotiable Additional Benefits: Cab facility (Pick up and drop) within Cochin city limits Health insurance after completion of 1 year service Applying: Please send your cv to [email protected] Job Types: Full-time About Charter Charter is a leading financial services company based in Kochi, India, providing comprehensive financial solutions to clients in Australia, New Zealand, India, and the US. We are committed to delivering exceptional service to our clients and fostering a positive work environment for our employees. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): Do you have good communication skills in English? Are you willing to work in Night shift? Work Location: In person
Attention!! all job seekers!!! We are looking for Collection Executives (Intl. Voice) Location: Kakkanad, Cochin Join Charter 's expanding team as a Collection Executive . In this position, you'll handle both inbound and outbound collection calls from Australia and resolve customer issues relating to debts. Job Responsibilities: Manage inbound and outbound collection calls in a timely manner. Identify customer’s needs, clarify information, research every issue and provide solutions Identify and escalate priority issues, keep records of all conversations and transactions in the database Attend client briefings, meetings and trainings Qualifications & Requirements : Strong in English Language communication Listening & Negotiation skills to effectively engage with customers Ability to multi-task, set priorities and manage work efficiently Basic computer Skills and willingness to work in shifts 0 – 1 year experience Salary: Negotiable Additional Benefits: Cab facility (Pick up and drop) within Cochin city limits Health insurance after completion of 1 year service Applying: Please send your cv to careers@chartermerc.com.au Job Types: Full-time About Charter Charter is a leading financial services company based in Kochi, India, providing comprehensive financial solutions to clients in Australia, New Zealand, India, and the US. We are committed to delivering exceptional service to our clients and fostering a positive work environment for our employees. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): Do you have good communication skills in English? Are you willing to work in Night shift? Work Location: In person
Attention!! all job seekers!!! We are looking for Collection Executives (Intl. Voice) Location: Kakkanad, Cochin Join Charter 's expanding team as a Collection Executive . In this position, you'll handle both inbound and outbound collection calls from Australia and resolve customer issues relating to debts. Job Responsibilities: Manage inbound and outbound collection calls in a timely manner. Identify customer’s needs, clarify information, research every issue and provide solutions Identify and escalate priority issues, keep records of all conversations and transactions in the database Attend client briefings, meetings and trainings Qualifications & Requirements : Strong in English Language communication Listening & Negotiation skills to effectively engage with customers Ability to multi-task, set priorities and manage work efficiently Basic computer Skills and willingness to work in shifts 0 – 1 year experience Salary: Negotiable Additional Benefits: Cab facility (Pick up and drop) within Cochin city limits Health insurance after completion of 1 year service Applying: Please send your cv to careers@chartermerc.com.au Job Types: Full-time About Charter Charter is a leading financial services company based in Kochi, India, providing comprehensive financial solutions to clients in Australia, New Zealand, India, and the US. We are committed to delivering exceptional service to our clients and fostering a positive work environment for our employees. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): Do you have good communication skills in English? Are you willing to work in Night shift? Work Location: In person
Role: IT Support Engineer Location: Cochin Job Type: Full-time About Us: Charter is a dynamic financial services company headquartered in Brisbane, Australia, and serving clients in Australia, New Zealand, India and USA. Charter is committed to providing excellent service to the clients, and providing a positive work environment for all employees. Position Overview: We are seeking talented IT Support Engineer to join our team. The ideal candidate will be experienced in Windows Server administration, and will be primarily responsible for efficiently managing the company's servers and IT infrastructure. Key Responsibilities: Technical Expertise : o Proficiency in Windows Server operating systems (2012, 2016, 2019). In-depth knowledge of desktop hardware and operating systems, including Windows 10 and 11. Hands-on experience with Active Directory, DNS, DHCP, and Group Policy. Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and VLANs. Good understanding of security best practices, including patch management and anti-virus management. Good troubleshooting skills to diagnose and resolve desktop and server issues. Flexibility to work night shifts as required Communication : Excellent written and verbal communication skills in English. Strong interpersonal skills to work effectively with clients and team members · Additional Skills : Expertise in virtualization technologies such as Hyper-V and VMware. Certifications in AWS or Azure are beneficial. Qualifications/Experience: o Diploma or Bachelor’s degree in Computer Science or Information Technology o At least 2 years of experienc e in Windows Server administration . Salary: As per industry standards. Additional Benefits: Cab facility (pick-up and drop-off) within Cochin city limits. Health Insurance benefits after completion of 1 year in service. How to Apply: Please send your CV to careers@chartermerc.com.au . *Preference will be given to candidates based in Kerala.* Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Work Location: On the road
Job Opportunity: Operations Manager – Domestic Collections Location: South India (Kerala / Tamil Nadu / Karnataka / Telangana preferred) Department: Collections – Domestic Process Key Responsibilities: Lead and manage a team of collection executives handling domestic portfolios. Drive collection performance across buckets (0–6), early-stage, late-stage, and recovery portfolios, ensuring achievement of monthly targets. monitor collections performance, manage customers, team managements , etc Analyze delinquency trends and implement strategies to reduce NPAs. Conduct regular team huddles , performance reviews, and motivate team members . Ensure compliance with company policies, regulatory guidelines, and RBI norms . Coordinate with senior management for process improvements and escalations . Requirements: Experience: 5–8 years in collections/recovery/financial services, with 1–2 years in a supervisory or TL role . Preferred Background: BFSI, NBFC, Recovery agencies, or Exchange houses. Strong knowledge of retail loan products (PL, CL, CD, Auto Loan, Digital Products). Ability to manage high-pressure targets and motivate teams . Communication Skills: English + regional languages (Malayalam/Tamil/Telugu/Kannada preferred). Skills: Strong negotiation and problem-solving abilities. Why Join Us? (Salary & Benefits) Competitive Salary as per industry standards. Cab Facility (Pick-up & drop) within Cochin city limits. Health Insurance after 1-year of service. Career Growth Opportunities in a leading financial services company. Supportive Work Environment promoting learning, teamwork, and excellence. How to Apply: Send your CV to careers@chartermerc.com.au About Charter: Charter is a leading financial services company based in Kochi, India, offering solutions to clients across Australia, UK, New Zealand, India, and the US. We are committed to exceptional client service while providing a positive and growth-oriented environment for our employees. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Role: IT Support Engineer Location: Cochin Job Type: Full-time About Us: Charter is a dynamic financial services company headquartered in Brisbane, Australia, and serving clients in Australia, New Zealand, India and USA. Charter is committed to providing excellent service to the clients, and providing a positive work environment for all employees. Position Overview: We are seeking talented IT Support Engineer to join our team. The ideal candidate will be experienced in Windows Server administration, and will be primarily responsible for efficiently managing the company's servers and IT infrastructure. Key Responsibilities: Technical Expertise : o Proficiency in Windows Server operating systems (2012, 2016, 2019). In-depth knowledge of desktop hardware and operating systems, including Windows 10 and 11. Hands-on experience with Active Directory, DNS, DHCP, and Group Policy. Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and VLANs. Good understanding of security best practices, including patch management and anti-virus management. Good troubleshooting skills to diagnose and resolve desktop and server issues. Flexibility to work night shifts as required Communication : Excellent written and verbal communication skills in English. Strong interpersonal skills to work effectively with clients and team members · Additional Skills : Expertise in virtualization technologies such as Hyper-V and VMware. Certifications in AWS or Azure are beneficial. Qualifications/Experience: o Diploma or Bachelor’s degree in Computer Science or Information Technology o At least 3 years of experienc e in Windows Server administration . Salary: As per industry standards. Additional Benefits: Cab facility (pick-up and drop-off) within Cochin city limits. Health Insurance benefits after completion of 1 year in service. How to Apply: Please send your CV to careers@chartermerc.com.au . *Preference will be given to candidates based in Kerala.* Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Work Location: On the road
Role: IT Support Engineer Location: Cochin Job Type: Full-time About Us: Charter is a dynamic financial services company headquartered in Brisbane, Australia, and serving clients in Australia, New Zealand, India and USA. Charter is committed to providing excellent service to the clients, and providing a positive work environment for all employees. Position Overview: We are seeking talented IT Support Engineer to join our team. The ideal candidate will be experienced in Windows Server administration, and will be primarily responsible for efficiently managing the company's servers and IT infrastructure. Key Responsibilities: Technical Expertise : o Proficiency in Windows Server operating systems (2012, 2016, 2019). In-depth knowledge of desktop hardware and operating systems, including Windows 10 and 11. Hands-on experience with Active Directory, DNS, DHCP, and Group Policy. Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and VLANs. Good understanding of security best practices, including patch management and anti-virus management. Good troubleshooting skills to diagnose and resolve desktop and server issues. Flexibility to work night shifts as required Communication : Excellent written and verbal communication skills in English. Strong interpersonal skills to work effectively with clients and team members · Additional Skills : Expertise in virtualization technologies such as Hyper-V and VMware. Certifications in AWS or Azure are beneficial. Qualifications/Experience: o Diploma or Bachelor’s degree in Computer Science or Information Technology o At least 3 years of experienc e in Windows Server administration . Salary: As per industry standards. Additional Benefits: Cab facility (pick-up and drop-off) within Cochin city limits. Health Insurance benefits after completion of 1 year in service. How to Apply: Please send your CV to careers@chartermerc.com.au . *Preference will be given to candidates based in Kerala.* Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Work Location: On the road
Job Title: MIS and Trace Executive Location: Kakkanad, Cochin Job Type: Full-time -- Job Summary: We are looking for a dedicated and detail-oriented MIS and Trace Executive to join our team in Kakkanad, Cochin. The role involves conducting trace jobs through the internet, preparing and maintaining reports in Excel, and providing efficient back-end support to the operations team. The ideal candidate should have strong analytical skills, good internet research ability, and a willingness to work night shifts. --- Key Responsibilities: Perform trace or research work using various online sources and databases. Prepare, update, and maintain daily/weekly/monthly reports in Microsoft Excel. Collect and analyze data to support operational requirements. Coordinate with team members and supervisors to ensure timely completion of assigned tasks. Ensure accuracy and confidentiality of all back-office activities. Identify process improvements and maintain organized records and documentation. --- Requirements: Minimum qualification: Graduate in any discipline. Proficient in Microsoft Excel (formulas, data entry, formatting, and basic analysis). Strong internet research and data tracing skills. Good written and verbal communication skills. Willingness to work night shifts. Ability to work independently with minimal supervision Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have basic knowledge in Excel? Willing to work in rotational shift?
Job Title: MIS and Trace Executive Location: Kakkanad, Cochin Job Type: Full-time -- Job Summary: We are looking for a dedicated and detail-oriented MIS and Trace Executive to join our team in Kakkanad, Cochin. The role involves conducting trace jobs through the internet, preparing and maintaining reports in Excel, and providing efficient back-end support to the operations team. The ideal candidate should have strong analytical skills, good internet research ability, and a willingness to work night shifts. --- Key Responsibilities: Perform trace or research work using various online sources and databases. Prepare, update, and maintain daily/weekly/monthly reports in Microsoft Excel. Collect and analyze data to support operational requirements. Coordinate with team members and supervisors to ensure timely completion of assigned tasks. Ensure accuracy and confidentiality of all back-office activities. Identify process improvements and maintain organized records and documentation. --- Requirements: Minimum qualification: Graduate in any discipline. Proficient in Microsoft Excel (formulas, data entry, formatting, and basic analysis). Strong internet research and data tracing skills. Good written and verbal communication skills. Willingness to work night shifts. Ability to work independently with minimal supervision Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have basic knowledge in Excel? Willing to work in rotational shift?
Location: Cochin Job Type: Full-time About Us: Charter is a dynamic financial services company headquartered in Brisbane, Australia, and serving clients in Australia, New Zealand, India and USA. Charter is committed to providing excellent service to the clients, and providing a positive work environment for all employees. Position Overview: We are seeking talented Server Support Engineer to join our team. The ideal candidate will be experienced in Windows Server administration, and will be primarily responsible foServer Support Engineer Location: Cochin Job Type: Full-time About Us Charter is a dynamic financial services company headquartered in Brisbane, Australia, with operations across Australia, New Zealand, India, and the USA. We are dedicated to providing exceptional service to our clients and fostering a supportive, growth-oriented workplace for our employees. Position Overview We are seeking an experienced Server Support Engineer to join our Cochin team. The ideal candidate will have strong expertise in Windows Server administration and will be responsible for managing, maintaining, and optimizing the company’s server infrastructure and related IT systems. Key Responsibilities Technical Expertise Administer and maintain Windows Server environments (2012, 2016, 2019). Manage and troubleshoot Active Directory, DNS, DHCP, and Group Policy . Oversee server performance, backups, and patch management . Ensure server security compliance , including antivirus and system updates. Support network operations , including TCP/IP, DNS, DHCP, and VLAN configurations. Diagnose and resolve server and system-related issues promptly. Coordinate with the IT team for infrastructure upgrades and improvements . Flexibility to work night shifts as required to support international operations. Communication & Collaboration Strong written and verbal communication skills in English. Ability to collaborate effectively with internal teams and external clients . Additional Skills (Preferred) Hands-on experience with virtualization technologies such as Hyper-V or VMware . Familiarity with cloud platforms (AWS or Microsoft Azure). Scripting and automation knowledge (PowerShell or similar) is a plus. Qualifications & Experience Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum 3 years of experience in Windows Server administration or server infrastructure management. Salary: As per industry standards. Employee Benefits Cab facility (pick-up and drop) within Cochin city limits. Health insurance benefits after completion of one year of service. How to Apply Interested candidates may send their resumes to careers@chartermerc.com.au . Preference will be given to candidates based in Kerala. Industry: Financialr efficiently managing the company's servers and IT infrastructure. Key Responsibilities: Technical Expertise : o Proficiency in Windows Server operating systems (2012, 2016, 2019). In-depth knowledge of desktop hardware and operating systems, including Windows 10 and 11. Hands-on experience with Active Directory, DNS, DHCP, and Group Policy. Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and VLANs. Good understanding of security best practices, including patch management and anti-virus management. Good troubleshooting skills to diagnose and resolve desktop and server issues. Flexibility to work night shifts as required Communication : Excellent written and verbal communication skills in English. Strong interpersonal skills to work effectively with clients and team members · Additional Skills : Expertise in virtualization technologies such as Hyper-V and VMware. Certifications in AWS or Azure are beneficial. Qualifications/Experience: o Diploma or Bachelor’s degree in Computer Science or Information Technology o At least 2 years of experienc e in Windows Server administration. Salary: As per industry standards. Additional Benefits: Cab facility (pick-up and drop-off) within Cochin city limits. Health Insurance benefits after completion of 1 year in service. How to Apply: Please send your CV to careers@chartermerc.com.au . *Preference will be given to candidates based in Kerala.* Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Application Question(s): How many years of experience you have in Windows server administration? Experience: total work: 2 years (Preferred) Work Location: In person