IT Support Engineer

Role: IT Support Engineer

Location: Cochin

Job Type: Full-time

About Us: Charter is a dynamic financial services company headquartered in Brisbane, Australia, and serving clients in Australia, New Zealand, India and USA. Charter is committed to providing excellent service to the clients, and providing a positive work environment for all employees.

Position Overview: We are seeking talented IT Support Engineer to join our team. The ideal candidate will be experienced in Windows Server administration, and will be primarily responsible for efficiently managing the company's servers and IT infrastructure.

Key Responsibilities:

• Technical Expertise:

o Proficiency in Windows Server operating systems (2012, 2016, 2019).

• In-depth knowledge of desktop hardware and operating systems, including Windows 10 and 11.
• Hands-on experience with Active Directory, DNS, DHCP, and Group Policy.
• Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and VLANs.
• Good understanding of security best practices, including patch management and anti-virus management.
• Good troubleshooting skills to diagnose and resolve desktop and server issues.
• Flexibility to work night shifts as required
• Communication:
• Excellent written and verbal communication skills in English.
• Strong interpersonal skills to work effectively with clients and team members

· Additional Skills:

• Expertise in virtualization technologies such as Hyper-V and VMware.
• Certifications in AWS or Azure are beneficial.

Qualifications/Experience:

o Diploma or Bachelor’s degree in Computer Science or Information Technology

o At least 2 years of experience in Windows Server administration.

Salary:

• As per industry standards.

Additional Benefits:

• Cab facility (pick-up and drop-off) within Cochin city limits.
• Health Insurance benefits after completion of 1 year in service.

How to Apply: Please send your CV to careers@chartermerc.com.au.

*Preference will be given to candidates based in Kerala.*

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: On the road