Data Center Manager, Data Center Operations

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Data Center Manager in Amazon, you will get to manage the world’s largest Cloud Computing Infrastructure. We encounter interesting, challenging & complex problems every day, being a technical manager in Amazon means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role. Key job responsibilities You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers at. You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance. Maintaining existing Data Centers Helping build and bring online new Data Centers Constantly improving all our processes and procedures. We believe there is nothing we cannot improve Assisting & managing relationships with external vendors & contractors Liaising with internal teams & management groups Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc. A day in the life Your day job at ADSIPL will include (but not limited to): Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance. Maintaining existing co-located and in-house Data Centres Helping build and bring online new Data Centres Constantly improving all our processes and procedures. We believe there is nothing we cannot improve Assisting & managing relationships with external vendors & contractors Liaising with internal teams & management groups Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centres Creating and maintaining metrics on all aspects of our Data Centres and utilising those metrics to drive positive changes Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc. About the team About AWS Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

• Knowledge of firewalls, vulnerabilities or other security concepts
• Experience operating a mission-critical team or product
• 3+ years building & managing strong, successful technical teams in a similar culture with ITIL Management Experience
• Proven track record of successfully delivering complex projects and ability to consistently deliver results despite competing priorities and distractions
• An engineering degree or equivalent with 5+ years of relevant engineering experience in managing DC, IT Operations or similar roles with excellent written and verbal communications skills

PREFERRED QUALIFICATIONS

• Experience in program or project management
• Experience in capacity planning, operations planning, business analysis or similar
• Bachelors of Computers or equivalent and or MBA (Operations , IT )
• Experience in Kaizen/Lean/SixSigma is preferable
• Change Management & Fault Management