10 Customerfocused Attitude Jobs

You will be joining our team as a Salon Manager in Salem, bringing your passion and expertise to lead a dynamic team and provide an exceptional customer experience. With over 3 years of experience in salon management or a similar role, you will play a crucial role in ensuring the smooth day-to-day operations of the salon. Your responsibilities will include overseeing all salon operations, motivating and managing the team to achieve service standards and sales targets, and ensuring that customer satisfaction remains top-notch. Additionally, you will be responsible for handling appointments, managing inventory, staff scheduling, and maintaining hygiene, safety, and quality standards. To excel in this role, you must possess strong leadership and communication skills, a customer-focused attitude, knowledge of salon services and products, and the ability to manage targets and team performance effectively. Experience with billing software will be considered a plus. If you are a beauty industry professional with a flair for service and the ability to lead a team to success, we encourage you to apply for this exciting opportunity.,

The Patient Coordinator cum CRO at Hair O Craft plays a pivotal role in ensuring an outstanding client experience by handling patient inquiries, scheduling appointments, managing client relationships, and supporting clinic operations. The ideal candidate for this position should possess excellent communication skills, a customer-centric approach, and efficient multitasking abilities. Key Responsibilities: Patient Coordination: - Welcome and assist patients/clients with inquiries, appointments, and service-related issues. - Maintain accurate patient records and update CRM/software with relevant information. - Collaborate with doctors, therapists, and clinic staff to ensure seamless service delivery. Customer Relationship Management: - Follow up with clients on treatment progress, feedback, and upcoming appointments. - Address client concerns with professionalism and escalate issues as needed. - Cultivate customer loyalty by nurturing strong relationships with current clients. - Recommend and promote additional services and treatments based on client requirements. Front Desk & Administrative Support: - Oversee daily clinic operations, including appointment scheduling and reception responsibilities. - Ensure the reception area and waiting rooms are well-kept and inviting for clients. - Coordinate with marketing and sales teams for promotional initiatives and lead generation. Key Skills & Qualifications: - Bachelor's degree or relevant diploma in Hospitality, Customer Service, or Healthcare. - 1-3 years of experience in a similar role (experience in healthcare or wellness industry preferred). - Proficiency in English and regional languages for effective communication. - Strong customer service and problem-solving abilities. - Familiarity with MS Office and CRM software. - Capacity to manage multiple tasks efficiently in a fast-paced environment. This is a full-time position with a day shift schedule, and the work location is in person.,

As an entry-level Full-time Time Engineer (FTE) Support Specialist at Iron Systems/ Iron Service Global, you will be responsible for providing first-level contact and resolutions to FTEs at a global level. Your primary duties will include handling escalations, Service Review, and SLA Management. Additionally, you will offer support on various HR-related topics such as Salary, compensation, joining, leaves, etc., ensuring prompt resolution of issues and problems. You will play a crucial role in maintaining FTE files and records both electronically and in paper form. Managing FTE grievances formally and informally, forwarding them to the concerned department, and following up for resolution will be part of your daily responsibilities. In cases where queries remain unresolved, you will escalate them properly to the project manager. Your role will also involve tracking, routing, and redirecting problems to the correct resources, updating FTE issue data, and producing reports for the Manager. You will follow up on FTE check-in issue resolution, preserving and enhancing your knowledge of help desk procedures, products, and services. Furthermore, you will handle issues and queries efficiently over calls or emails, serving as the initial point of contact for service requests via phone, email, or portal. To excel in this role, you must possess strong verbal and written communication skills, an analytical and problem-solving mindset, active listening abilities, and maintain professional phone and email etiquette. Attention to detail and accuracy in ticket handling and reporting, basic problem-solving and troubleshooting capabilities, and a collaborative mindset are essential for success in this position. A proactive and customer-focused attitude, willingness to work in shifts, and the ability to collaborate with cross-functional teams for seamless operations are key attributes we seek in potential candidates. The candidate should be prepared to work in a fast-paced, 24x7 environment, with shifts varying between day and night based on business requirements. Join us at Iron Systems/ Iron Service Global and be part of a dynamic team driving digital transformation and innovation across industries.,

As a Customer Service(Technical) professional, your main responsibility will be to manage the latest software & hardware repair tools at service centers to ensure the technical maintenance standard adherence. You will troubleshoot hardware and software issues related to devices, IoT, and perform root cause analysis on recurring technical issues to recommend long-term solutions. Additionally, documenting technical issues, creating and maintaining a knowledge base, and collaborating with cross-functional teams to enhance product quality and user satisfaction will be crucial aspects of your job. You will be expected to diagnose and resolve hardware, software, network, and connectivity issues, escalating unresolved matters to R&D, QA, or Level 3 support teams with detailed technical documentation. Furthermore, conducting device testing, firmware flashing, and logging for issue replication are tasks that you will need to perform efficiently. In addition to the technical qualifications, you must possess knowledge of mobile chipset platforms such as Qualcomm, MediaTek, etc., familiarity with mobile software/hardware tools, a strong understanding of Android or mobile networks (GSM, LTE, 5G), and device architecture. Experience with mobile tools like ADB, Fastboot, and log collection methods, as well as familiarity with mobile testing tools or diagnostic platforms, will be advantageous for this role. Proficiency in English (verbal and written), working knowledge of Excel and PowerPoint, excellent problem-solving and communication skills, a customer-focused attitude with a sense of urgency and ownership, and the ability to multitask and work under pressure in a fast-paced environment are essential qualities that you should possess to excel in this position.,

The Support Coordinator plays a crucial role in managing and enhancing customer support operations. By facilitating communication between clients, support teams, and internal departments, you ensure efficient issue resolution and overall customer satisfaction. Your responsibilities will include coordinating support requests, ensuring prompt responses from technical teams, and serving as a bridge between customers and various departments within the organization. It will also be essential to maintain accurate records of customer interactions and solutions, contributing to the improvement of support processes and enhancing the overall customer experience. To excel in this role, you should possess strong communication and interpersonal skills, along with effective organizational and time-management abilities. A basic understanding of software or IT systems will be beneficial, coupled with a problem-solving mindset and a customer-focused approach. This position offers a full-time, permanent opportunity, welcoming freshers who are eager to embark on a rewarding career journey. The working shift is during the day with a requirement for weekend availability. A preferred educational qualification includes a Bachelor's degree, and the work location is on-site.,

You have experience as a Baker, Pastry Chef, or in a similar role. You are familiar with all professional kitchen equipment, including mixers, blenders, and dough sheeters. You have a good understanding of food safety practices and have experience with cake decoration techniques. Your excellent time-management skills allow you to thrive in a fast-paced environment. You can remain calm and focused under pressure and have a team spirit with a customer-focused attitude. Your flexibility enables you to work early morning shifts, and having certification from a culinary school is a plus. This position is available as Full-time, Permanent, Fresher, or Part-time. The expected hours for this role are 24 per week. Benefits include Provident Fund and Yearly bonus. The work location is in person.,

As a team member in this role, your responsibilities will include providing exceptional customer service by greeting customers, addressing their inquiries, and efficiently resolving any complaints that may arise. In addition to this, you will be responsible for driving sales by effectively selling products, cross-selling items, and promoting ongoing sales initiatives. Keeping a keen eye on inventory levels, you will play a crucial role in restocking shelves, organizing displays, and monitoring stock levels to ensure optimal merchandise availability. Furthermore, maintaining the overall cleanliness, tidiness, and visual appeal of the store will be an integral part of your duties to create a welcoming shopping environment. To excel in this position, you should possess excellent communication and interpersonal skills that enable you to engage effectively with customers and colleagues alike. A customer-centric approach, coupled with basic math skills, will also be key in delivering a seamless shopping experience. This is a full-time position that offers Provident Fund benefits. The work schedule for this role is during day shifts, and the work location is in-person. The expected start date for this position is 01/05/2025.,

As a Customer Relationship Executive (CRE) in the Sales & Customer Service department, you will be responsible for building and maintaining strong relationships with both existing and potential customers. Your key duties will include promoting and cross-selling NBFC financial products such as Business loans, gold loans, Liability products, and insurance. It will be crucial for you to handle customer queries, ensure timely follow-up, and professionally resolve complaints. Additionally, you will be required to collect and verify customer documents for onboarding and loan processing, while meeting assigned sales targets for loan disbursals and liability mobilization. Your role will also involve ensuring that customer KYC and compliance requirements are met. To excel in this position, you should be a graduate in any discipline, with a preference for candidates having experience in financial services. Strong communication and interpersonal skills are essential, along with a basic knowledge of financial products and proficiency in MS Office. A target-oriented and customer-focused attitude will be key to your success in this role.,

As a Sales Executive, you will be responsible for promoting and selling our application to restaurants, dhabas, and local food businesses in various cities. Your role will involve identifying and approaching potential clients, showcasing the benefits of our application, and building strong relationships with business owners to achieve sales targets. You should have proven experience in field sales or B2B sales, ideally in the hospitality or tech sector. Excellent communication, presentation, and negotiation skills are essential for this role. Additionally, you must be willing to travel frequently within and across cities, have a basic understanding of mobile applications and digital tools, and be self-motivated, target-driven, and customer-oriented. Your key responsibilities will include conducting client meetings, maintaining client relationships, achieving sales targets, providing feedback for product improvement, and assisting clients with onboarding and technical setup of the app. This is a full-time, on-field position that requires travel to multiple cities. The job offers a fixed salary along with incentives. Fluency in English and Hindi is preferred for effective communication with clients. If you are passionate about field sales, customer satisfaction, and working with innovative digital tools, we encourage you to apply for this opportunity. For further details, please contact the employer at +91 7060783074. The application deadline is 19/07/2025, and the expected start date is 21/07/2025.,

You are a motivated and dynamic individual seeking an opportunity to join Champak Magazine as a Telecaller. Your primary responsibility will involve engaging with customers over the phone to handle subscription renewals, address queries, and promote new subscription plans. Your excellent communication skills, customer-first attitude, and sales flair will be key assets in this role. In this position, you will be responsible for making outbound calls to remind customers about subscription renewals, handling inbound calls to resolve queries and provide information on subscription plans, maintaining an updated customer database, promoting new subscription offers, and upselling relevant products. Additionally, you will follow up with potential leads, address customer complaints promptly, and provide valuable feedback to the management team for continuous improvement. To qualify for this role, you should have a minimum of Higher Secondary certification or be a graduate in any stream. While prior experience in telecalling, customer service, or sales is preferred, freshers with exceptional communication skills are encouraged to apply. Proficiency in Hindi and English, strong communication and interpersonal skills, the ability to multitask, handle objections with patience, a fondness for children's literature, basic computer knowledge, and a customer-focused attitude are essential requirements. Champak Magazine offers a competitive salary, performance-based incentives, and the opportunity to work with an iconic brand in children's literature within a supportive work environment. To apply for this position, please send your CV to hr@delhipress.in with the subject line "Application for Telecaller Champak Magazine." Join the team in bringing smiles and learning to children across the country!,