Telecaller Champak Magazine

Role Overview: As a Telecaller at Champak Magazine, you will engage with customers over the phone, handling subscription renewals, addressing queries, and promoting new subscription plans. Your role will require excellent communication skills, a customer-first attitude, and sales acumen to succeed in this position. Key Responsibilities: - Make outbound calls to remind customers about renewals - Handle inbound calls to resolve queries - Maintain a customer database - Promote new subscription offers - Follow up with potential leads - Address customer complaints - Provide feedback to the management team for continuous improvement Qualification Required: - Minimum Higher Secondary certification or Graduate degree - At least 1 year of experience in telecalling, customer service, or sales - Freshers with strong communication skills are encouraged to apply - Proficiency in Hindi and English - Strong interpersonal skills - Multitasking abilities - Patience in handling objections - Fondness for children's literature - Basic computer knowledge - Customer-focused attitude Champak Magazine offers a competitive salary, performance-based incentives, the opportunity to work with an iconic brand in children's literature, and a supportive work environment. If you are interested in this position, please send your CV to hr@delhipress.in with the subject line "Application for Telecaller Champak Magazine." Join us in bringing smiles and learning to children across the country!,