35 Customerfirst Attitude Jobs

As a Customer Success & Product Specialist at our company in Noida, Sector 1, you will play a crucial role in ensuring client satisfaction and product success. Your responsibilities will include: - Client Support & Relationship Management: - Serving as the primary point of contact for clients. - Providing timely assistance, maintaining strong client relationships, and ensuring overall satisfaction. - Solution Delivery: - Understanding client needs and workflows. - Offering suitable solutions and ensuring smooth resolution of client questions, issues, or requests. - Cross-Selling, Upselling & Renewals: - Identifying opportunities to introduce additional products or features. - Supporting and ...

As an Inside Sales Executive at finpe.app, you will be responsible for communicating with customers who inquire through the platform, understanding their home-loan requirements, explaining the savings offered by FinPe, assisting them through the loan process, and coordinating document collection. This role is well-suited for individuals with strong communication skills and prior experience in lending or home-loan products. Key Responsibilities: - Handle inbound and outbound leads generated through finpe.app - Clearly explain home-loan savings and benefits to customers - Gather information on customer income, loan requirements, and eligibility - Guide customers through the refinance or new ho...

As a Customer Success & Product Specialist, you will play a crucial role in ensuring client satisfaction and contributing to ongoing product improvements. Your responsibilities will include: - Serving as the primary point of contact for clients and maintaining strong client relationships to ensure overall satisfaction. - Understanding client needs and workflows to provide suitable solutions and ensure smooth resolution of client questions, issues, or requests. - Identifying opportunities for cross-selling, upselling, and driving contract renewals to enhance client retention. - Developing a strong understanding of SaaS-based legal tech products and guiding clients on product features, usage, ...

As a candidate for this role, you should possess the following skills and competencies: - Excellent verbal and written communication skills with a neutral accent suitable for US customers. - Strong product knowledge with quick learning ability. - Analytical mindset with problem-solving and troubleshooting expertise. - Detail-oriented with the ability to deliver accurate resolutions. - Customer-first attitude with passion for service excellence. - Ability to adapt to dynamic business requirements. - Strong time management and multitasking capabilities. As a candidate for this role, you should possess the following skills and competencies: - Excellent verbal and written communication skills wi...

Role Overview As a Territory Sales Manager, you will represent the brand by driving sales and fostering strong customer relationships within your designated territory. Your responsibilities will include identifying new business opportunities, meeting clients in person, and promoting products and services to achieve and surpass sales objectives. Key Responsibilities - Lead Generation & Prospecting: - Identify and approach potential clients through various means such as field visits, referrals, cold calls, and networking. - Client Engagement & Relationship Building: - Establish and nurture lasting customer relationships to ensure a positive customer experience. - Product Promotion & Demonstrat...

As an ideal candidate for the position, you will be responsible for the following tasks: - Assist in day-to-day coordination and communication with franchise partners. - Maintain and update franchise records, agreements, and documentation. - Process incoming franchise inquiries and support the onboarding process. - Coordinate with internal departments for franchise support. - Manage data entry, reporting, and database management for franchise operations. - Track compliance of franchisees with brand standards and operational procedures. - Assist in preparing and distributing circulars, guidelines, and SOPs to franchise units. - Support in organizing franchise training sessions, reviews, and m...

Role Overview: You will be joining our team as a TeleSales Executive / Telecaller where you will be responsible for handling both inbound and outbound calls. Your main tasks will include explaining our products and services such as PA Systems, CCTV, Fire Alarm, etc., generating leads, closing sales, and maintaining positive relationships with clients. To excel in this role, you must possess excellent communication skills, a customer-first attitude, and persistence. Key Responsibilities: - Handle incoming and outgoing calls with customers and prospects. - Explain company products and services like PA System, CCTV, Fire Alarm, etc. - Generate and follow up on sales leads. - Maintain customer r...

As an Operations Intern in the Travel & Tourism industry, your primary role will be to support the travel operations team in ensuring seamless and delightful travel experiences for clients. You will be involved in various tasks such as travel bookings, ticketing, itinerary packaging, customer coordination, and resolving operational or customer issues efficiently. Your attention to detail, multitasking ability, and customer-first attitude will be crucial in excelling in this role. Key Responsibilities: - Support the operations team in travel bookings, ticketing, and itinerary preparation. - Assist in packaging travel plans, including hotels, transfers, and sightseeing. - Coordinate with clien...

Role Overview: You will be responsible for handling outbound and inbound calls to potential and existing customers. Your main goal will be to promote products/services, provide information, update customer details, follow up with leads, meet conversion targets, handle objections professionally, and coordinate with sales and marketing teams. Key Responsibilities: - Make outbound calls to prospective customers to promote products/services. - Handle inbound customer inquiries and provide relevant information. - Maintain records of calls and update customer information in the database. - Follow up with leads to convert them into customers. - Explain product features, pricing, and offers clearly ...

As a Business Development Manager at our company, you will play a crucial role in leading the overall business development activities within the life-science sector. Your primary responsibility will be to drive revenue generation and expand our business with both existing and new clients. Your expertise in SaaS sales, particularly within the hospital ecosystem, will be essential in establishing and maintaining successful partnerships. **Key Responsibilities:** - Lead all business development activities for the life-science sector and take accountability for overall revenue generation. - Grow the current business from our existing Life-sciences clients. - Develop new business opportunities th...

As a Customer Support Executive, your role involves handling customer interactions through various channels like phone, email, chat, or social media. You play a crucial part in resolving product or service complaints by identifying root causes and delivering effective solutions to guarantee excellent customer experiences. It is vital to keep accurate records of customer interactions, update information in the system, and collaborate with internal departments for issue resolution. - Handle customer interactions promptly and professionally via phone, email, chat, or social media - Identify root causes of complaints and provide effective solutions - Maintain accurate records of interactions and...

As a Home Consultant at Pepperfry Ltd. in the Wakad Studio, Pune, you will be responsible for assisting customers in choosing the right furniture and decor solutions. You will provide design and product consultation tailored to their specific needs to ensure an exceptional in-studio experience. - Assist customers in selecting the appropriate furniture and decor solutions - Provide personalized design and product consultation - Ensure an exceptional in-studio experience for customers - Excellent communication and interpersonal skills - Customer-first attitude - Prior retail, furniture, or design experience will be an added advantage If you are passionate about creating beautiful homes and del...

As an Operations Executive at our pioneering organization, you will play a crucial role in bringing spirituality and technology together by offering Virtual Darshan through AR/VR technology. Your primary responsibility will be to assist customers at our dedicated VR experience centers, ensuring a smooth and hygienic experience while delivering top-notch service. Your background in hospitality, healthcare, or front desk roles will be highly beneficial in succeeding in this role. Strong communication skills, a customer-first attitude, and a friendly personality are key attributes we are looking for in an ideal candidate. **Key Responsibilities:** - Assist customers at our dedicated VR experien...

Role Overview: In this role, you will act as the primary point of contact for onboarding new clients, guiding them through the setup process to ensure a smooth transition. You will handle customer inquiries via phone, email, or chat, providing timely and effective resolutions to their concerns. Building strong relationships with customers to promote retention, loyalty, and engagement will be a key responsibility. Collaboration with internal teams such as sales, product development, and operations to enhance customer experiences and address feedback is essential. Additionally, you will maintain detailed records of client interactions, feedback, and progress to ensure continuity in service del...

Role Overview: As a Telecaller, your main objective is to make outbound calls or handle inbound inquiries to promote products/services, generate leads, or provide customer support. Key Responsibilities: - Call potential customers and explain the product or service. - Handle customer queries and provide accurate information. - Maintain a database of customer contacts and call records. - Follow up on leads and keep the sales pipeline active. - Achieve call and sales targets set by the team lead or manager. - Ensure quality of service and professionalism in communication. Qualification Required: - Good verbal communication skills in one or more languages. - Persuasive speaking skills. - Basic c...

As an Affiliate Marketer at Buzz Holidays, you will play a crucial role in promoting our growing travel brand and helping people explore the world. You will have the opportunity to be part of a team dedicated to crafting unforgettable journeys for our customers. **Key Responsibilities:** - Utilize strong communication skills to engage with potential customers and promote our travel brand - Adopt a sales mindset with a customer-first attitude to drive revenue and customer satisfaction - Demonstrate enthusiasm to learn and grow in the travel industry by staying updated on industry trends and best practices - Utilize basic computer and internet proficiency to effectively carry out marketing str...

As a Retail Sales & Operations Specialist, you will be responsible for managing and growing the Direct-to-Consumer (D2C) retail business. Your role will involve handling day-to-day retail operations, ensuring seamless customer experience, managing inventory, coordinating logistics, and driving sales through data-driven insights and on-ground execution. - Drive retail sales through effective store planning, merchandising, and promotions to achieve monthly, quarterly, and annual sales targets for D2C channels (own brand stores, kiosks, and marketplaces if applicable). - Track and analyze sales performance, identifying trends and opportunities to improve. - Ensure excellent customer service sta...

Role Overview: As a Customer Support Associate for a US-based process, your primary responsibility will involve handling inbound and outbound calls, emails, or chats to address customer queries and provide support. It is essential to deliver timely and accurate solutions to customer issues, ensuring a high level of customer satisfaction. You will also be required to maintain documentation of interactions and adhere to shift schedules and process guidelines. Key Responsibilities: - Handle inbound and outbound calls, emails, or chats to address customer queries - Provide timely and accurate solutions to customer issues - Maintain documentation of interactions - Adhere to shift schedules and pr...

You are a motivated and dynamic individual seeking an opportunity to join Champak Magazine as a Telecaller. Your primary responsibility will involve engaging with customers over the phone to handle subscription renewals, address queries, and promote new subscription plans. Your excellent communication skills, customer-first attitude, and sales flair will be key assets in this role. - Making outbound calls to remind customers about subscription renewals - Handling inbound calls to resolve queries and provide information on subscription plans - Maintaining an updated customer database - Promoting new subscription offers and upselling relevant products - Following up with potential leads - Addr...

Role Overview: As a Telecaller at Champak Magazine, you will engage with customers over the phone, handling subscription renewals, addressing queries, and promoting new subscription plans. Your role will require excellent communication skills, a customer-first attitude, and sales acumen to succeed in this position. Key Responsibilities: - Make outbound calls to remind customers about renewals - Handle inbound calls to resolve queries - Maintain a customer database - Promote new subscription offers - Follow up with potential leads - Address customer complaints - Provide feedback to the management team for continuous improvement Qualification Required: - Minimum Higher Secondary certification ...

Role Overview: You are urgently hiring for a Tamil Language Process in Indore to work from the office. The job title is Customer Support Executive (Tamil Language) and the work location is On-site in Indore. The batch start date is 22nd July 2025, and it is a Full-Time position requiring immediate joiners. Key Responsibilities: - Provide customer support in Tamil language - Communicate effectively in English - Willingness to relocate and work from the Indore office - Maintain a customer-first attitude - Demonstrated eagerness to learn - Ability to work comfortably with rotational shifts if applicable Qualifications Required: - Undergraduates/Freshers, all can apply - Language proficiency in ...

Role Overview: FirstClub, a Bengaluru-based retail startup, is seeking candidates to join their team in various roles such as Store Manager, Assistant Store Manager, Team Lead Store Operations, Inventory Lead, FnV (Fruits & Vegetables) Manager, QC (Quality Control) Lead, and QC Manager. As a part of the team, you will be contributing to reimagining how India shops for everyday essentials, focusing on exceptional quality and handpicked products across various categories. Founded by Ayyappan R and backed by investors like Accel and RTP Global, FirstClub aims to create a thoughtful commerce experience through selective sourcing and meaningful curation. Key Responsibilities: - Manage store opera...

Role Overview: As a customer service representative, your primary responsibility will be to handle customer queries efficiently through phone, email, or chat. You will be required to log and resolve issues in a timely manner, maintain service records, and gather feedback. Additionally, you will need to coordinate with internal teams as necessary to address customer needs effectively. Key Responsibilities: - Handle customer queries via phone, email, or chat - Log and resolve issues in a timely manner - Maintain service records and gather feedback - Coordinate with internal teams as needed Qualifications Required: - Graduate in any stream - Good communication and problem-solving skills - Patie...

Role Overview: You will be responsible for providing customer service support via chat process. Your main tasks will include responding to customer queries, delivering accurate resolutions, handling multiple conversations efficiently, and maintaining high service quality and customer satisfaction. Key Responsibilities: - Respond to customer queries via chat support only - Deliver accurate & professional resolutions - Handle multiple conversations efficiently - Maintain high service quality & customer satisfaction Qualifications Required: - Education: HSC / Graduate (Mandatory) - Experience: Minimum 6 months in Customer Service (chat preferred) - Skills: Excellent written English & customer-f...

You are an experienced and proactive Assistant Operational Manager responsible for leading and overseeing customer service operations. Your role will involve handling customer escalations, providing effective resolutions, and maintaining positive client relationships. Strong communication skills are essential to manage the customer base, while leadership skills are required to mentor the team in delivering prompt solutions to customer queries. Your key responsibilities include managing high-level customer escalations professionally, analyzing recurring issues to implement preventive measures, and identifying root causes of problems. You will lead, mentor, and manage a team, conduct regular t...