11 Customerfirst Attitude Jobs

You are an experienced and proactive Assistant Operational Manager responsible for leading and overseeing customer service operations. Your role will involve handling customer escalations, providing effective resolutions, and maintaining positive client relationships. Strong communication skills are essential to manage the customer base, while leadership skills are required to mentor the team in delivering prompt solutions to customer queries. Your key responsibilities include managing high-level customer escalations professionally, analyzing recurring issues to implement preventive measures, and identifying root causes of problems. You will lead, mentor, and manage a team, conduct regular training sessions and performance reviews, and foster a positive work environment for collaboration and high performance. As an Assistant Operational Manager, you will develop and implement customer service policies, monitor team performance metrics, collaborate with other departments to improve service delivery, and build strong relationships with key clients. You will also prepare detailed reports on customer complaints, resolutions, and team performance, use data-driven insights for process improvements, and monitor customer feedback trends for areas of enhancement. Your skills should include strong problem-solving abilities, excellent leadership and team management skills, exceptional communication and interpersonal skills, proficiency in CRM tools, analytical mindset, and the ability to work under pressure with a customer-first attitude. Key competencies required are customer focus, empathy, leadership, accountability, and adaptability. The benefits of this position include health insurance, opportunities for professional growth, and a collaborative work environment. The job is full-time and permanent, with benefits such as health insurance, internet reimbursement, leave encashment, life insurance, and provident fund. The work schedule includes day shift, fixed shift, and morning shift, with a performance bonus. The preferred experience for this role is a total of 3 years. Please note that the work location is in person at Noida Sector 63.,

As an Assistant in this role, you will be responsible for assisting in day-to-day coordination and communication with franchise partners. You will play a key role in maintaining and updating franchise records, agreements, and documentation. Your duties will also include processing incoming franchise inquiries, supporting the onboarding process, and coordinating with internal departments for franchise support. Additionally, you will be tasked with managing data entry, reporting, and database management for franchise operations. You will be responsible for tracking the compliance of franchisees with brand standards and operational procedures. You will assist in preparing and distributing circulars, guidelines, and SOPs to franchise units, as well as supporting in organizing franchise training sessions, reviews, and meetings. Furthermore, part of your role will involve handling franchise-related queries, escalating issues if required, and ensuring timely resolution. You will be expected to prepare reports related to franchise performance, sales, and operational compliance. Key Skills Required: - Strong coordination and communication skills - Proficiency in MS Office (Excel, Word, PowerPoint) - Attention to detail and good record-keeping - Ability to multitask and handle administrative tasks efficiently - Familiarity with CRM/ERP tools (preferred) - Team player with a customer-first attitude This is a Full-time, Permanent position requiring 1-3 years of experience. If you are interested in this opportunity, please share your CV @8910805750.,

As a Territory Sales Manager, you will represent our brand and play a crucial role in driving sales and fostering strong customer connections within your assigned territory. Your responsibilities include discovering new business prospects, engaging with clients in person, and advocating for our products and services to achieve and surpass sales objectives. You will begin by generating leads and seeking out potential clients through a variety of methods such as field visits, referrals, cold calls, and networking. This will be followed by nurturing client relationships to establish and sustain positive interactions. Your role will also involve showcasing our products/services, highlighting their value to diverse customer segments. Meeting or exceeding monthly and quarterly sales goals through proactive deal closures and lead follow-ups will be essential. Additionally, you will support on-ground branding efforts by participating in localized marketing campaigns to enhance our presence in the designated region. Keeping accurate records of client interactions and updating the CRM system will be a critical aspect of your role. You will also be responsible for sharing customer feedback with internal teams to drive continuous enhancements in our products and services. To qualify for this position, you should possess a minimum of 2 years of experience in the travel & tourism industry. Proficiency in both English and Hindi languages is required, along with strong interpersonal and communication skills. A problem-solving mindset coupled with a customer-centric approach is essential. The role may necessitate local or regional travel; however, owning a vehicle and possessing a driving license, though beneficial, are not mandatory.,

The Business Development Associate position based in Salem requires a minimum of 1 year to a maximum of 4+ years of experience. Immediate joining is necessary for this role. The ideal candidate should have a minimum of 1 year of experience in field sales, with strong interpersonal and communication skills. A willingness to travel extensively is welcomed. The ability to work independently, manage time effectively, and a proven track record of meeting or exceeding sales targets are essential. The candidate should possess a high level of energy, enthusiasm, and a customer-first attitude. Daily travel in and around Salem is a requirement for this position. Key responsibilities of the role include conducting daily visits to potential customers at their residences, presenting and demonstrating automation products, building and maintaining strong customer relationships, achieving and exceeding sales targets consistently, providing timely feedback to the management team on customer insights, market trends, and competitor activities, as well as preparing and submitting regular sales reports. For immediate consideration, please contact the HR Team at hrteam@onwords.in or call at +91 8015590411 / +91 8925892687. More information about the company can be found at https://onwords.in/.,

As a Cloud Support Engineer at StackBill, you will be a key member of our dynamic support team working on our leading Apache CloudStack-based cloud platform. Your responsibilities will involve providing technical support to customers, troubleshooting complex infrastructure issues, and ensuring high availability and performance of the cloud environment. You will be responsible for delivering L2/L3 technical support for customers utilizing StackBill's Apache CloudStack cloud platform. Your tasks will include troubleshooting and resolving issues across compute, network, and storage layers such as VMware ESXi, KVM, Ceph, and NFS. Monitoring system performance to meet SLAs, incident management, root cause analysis, and post-mortem reporting will also be part of your role. Collaborating with engineering teams to deploy, configure, and optimize CloudStack environments will be essential. Additionally, you will guide customers on scaling strategies, best practices, and cloud performance tuning. Creating and maintaining internal knowledge base and troubleshooting documentation will also be a part of your responsibilities. To be successful in this role, you should have a minimum of 3-5 years of hands-on experience with VMware ESXi/vSphere and KVM. Strong Linux administration skills, good knowledge of core networking concepts, and experience with storage technologies like Ceph, NFS, and iSCSI are required. Troubleshooting abilities in complex infrastructure setups and familiarity with Apache CloudStack architecture will be advantageous. Experience with DevOps tools such as Ansible, Terraform, Jenkins, Git, monitoring tools like Prometheus, Grafana, Zabbix, scripting (Bash/Python) for automation, and exposure to public cloud platforms like AWS, Azure, GCP are nice to have. In addition to technical skills, soft skills are also important for this role. Excellent written and verbal communication, strong analytical and problem-solving mindset, a proactive customer-first attitude, and willingness to work in 24x7 rotational shifts are key attributes that we are looking for in a candidate. Join us at StackBill and be a part of our exciting cloud support team!,

As a Call Center Agent at our dynamic team in Ghatkhopar, Mumbai, you will have the opportunity to make a difference through every customer interaction. Whether you are a fresher or an experienced individual, if you have a passion for helping people, solving problems, and being the trusted voice for customers, we welcome you to join us. Your primary responsibilities will include handling calls, resolving queries efficiently, and ensuring a positive customer experience. Fluency in English and Hindi is mandatory, while knowledge of Marathi, Gujrati, and Tamil is preferred. Your customer-first attitude, excellent communication skills, and ability to navigate various situations will be key to your success in this role. The working hours for this position are from 10 AM to 7 PM, and the compensation ranges from Rs 20,000 to Rs 25,000 per month. If you are ready to embark on a fulfilling journey in customer service, we encourage you to apply now and take the first step towards making a meaningful impact. For further inquiries or to express your interest in this opportunity, please reach out to vinayak.n@aerem.co.,

The Sales and Service Engineer position based in Panvel (Site-visit) is seeking a qualified individual with 0-3 years of experience and offering a budget of 3-3.5 LPA. As an HVAC Service Engineer, you will be responsible for supporting the installation, commissioning, maintenance, and troubleshooting of Air Handling Units (AHUs) and other HVAC systems. Your role will involve a comprehensive understanding of HVAC principles, mechanical and electrical systems, and a customer-centric approach to uphold the company's dedication to high-quality service and innovation. Key Responsibilities: - Installation, testing, commissioning, and preventive maintenance of AHUs and associated HVAC systems. - Diagnosis and repair of faults in AHUs, fans, motors, dampers, control panels, filters, and cooling/heating coils. - Routine inspections to ensure equipment efficiency and compliance with technical and safety standards. - Providing technical support to customers for system operation, maintenance, and troubleshooting. - Collaboration with internal teams (sales, design, and production) to ensure seamless project execution. - Preparation of service reports, checklists, and documentation for each site visit. - Adherence to health, safety, and environmental regulations on-site. - Participation in training programs to stay abreast of new HVAC technologies and product lines. Required Qualifications: - Diploma or Degree in Mechanical Engineering, HVAC Technology, or a related field. - Hands-on experience in servicing and maintaining AHUs or similar HVAC equipment. - Profound understanding of HVAC system components, controls, and schematics. - Familiarity with AHU products or similar equipment is advantageous. - Ability to interpret technical drawings and wiring diagrams. - Strong communication and interpersonal skills. - Flexibility to travel to customer sites across regions. Preferred Skills: - Knowledge of BMS integration and automation systems. - Certification in HVAC or refrigeration (e.g., ASHRAE, F-Gas) is a plus. - Experience in working with pharmaceutical, cleanroom, or industrial environments. If you meet the qualifications and are interested in this position, please share your CV at ananya.mishra@talentcorner.in.,

You are looking for a driven In-House Sales Executive to manage customer engagement and drive sales from within the office. If you enjoy interacting with walk-in customers and have the ability to close a deal effectively, this role is an excellent fit for you. Key Responsibilities: - Engage with walk-in customers to thoroughly understand their needs. - Showcase the products with clear and detailed information. - Handle billing, documentation, and successfully close transactions. - Develop and nurture long-term customer relationships. - Achieve monthly sales targets and actively contribute to the team's goals. To excel in this role, you will need: - Strong communication and interpersonal skills. - Previous sales experience is preferred but not mandatory. - Understanding of industry trends and comprehensive product knowledge. - A customer-first attitude that prioritizes customer satisfaction. Location: Nelamangala Salary: 15,000 to 35,000/month (compensation based on experience) Walk-in Interviews: Taking place this week.,

You are urgently hiring for a Tamil Language Process in Indore to work from the office. The job title is Customer Support Executive (Tamil Language) and the work location is On-site in Indore. The batch start date is 22nd July 2025, and it is a Full-Time position requiring immediate joiners. The compensation and benefits offered include a CTC of up to 21,500/month, a relocation bonus of 10,000 for outstation candidates, free travel ticket provided, and 15 days of accommodation with complimentary facilities. The eligibility criteria state that Undergraduates/Freshers, all can apply, and candidates from anywhere in India are eligible. Language proficiency in Tamil (speaking) is a must, along with good communication in English. Selected candidates must be willing to relocate to Indore immediately after selection. Key skills required for this role include strong verbal communication in Tamil and English, willingness to relocate and work from the Indore office, customer-first attitude, eagerness to learn, and comfort with rotational shifts if applicable. Joining this opportunity offers a great chance for freshers or first-job seekers, comprehensive relocation support, and stable, long-term employment in a growing organization. Interested individuals can fill out the form provided in the job description and send their CV to hryogita.pandey@proton.me or contact 8817078377.,

As a Senior Sales Consultant for the Mahindra dealership showroom located in Umiya Nagar Society, Udhana - Magdalla Rd, near Shree Chosath Joganiya, Udhana, Surat, Gujarat 394210, you will be responsible for both personal and commercial vehicle sales. Your role will involve greeting customers, understanding their needs, conducting test drives, and closing sales with a customer-first approach. You will need to have strong communication skills, product knowledge, and the ability to manage the entire sales process independently from customer enquiry to delivery. Your key responsibilities will include welcoming customers professionally, recommending suitable Mahindra vehicles, conducting demonstrations and test drives, presenting finance options clearly, negotiating pricing, handling documentation, and ensuring customer satisfaction. You will also be expected to achieve monthly and quarterly sales targets, maintain accurate records in CRM systems, and support showroom events and promotional activities. To succeed in this role, you should have at least 2 years of experience in car sales, preferably with Mahindra or other commercial/personal vehicle brands. You must possess strong knowledge of commercial vehicles and their business applications, along with good verbal and written communication skills in English/Hindi. A valid driving license, basic computer skills, familiarity with CRM systems, and a target-driven sales focus are essential. Preferred qualifications include previous experience in a Mahindra dealership, knowledge of financing and insurance processes, and a local client network in the region. The working conditions will primarily be showroom-based with occasional field visits, and attractive performance-based incentives are available. This is a full-time position with benefits such as a flexible schedule, paid sick time, paid time off, and provident fund. In addition, the compensation package includes performance and yearly bonuses. The schedule is a day shift.,

As a Customer Support Executive, your primary responsibility will be to handle customer interactions through various channels such as phone, email, chat, or social media in a timely and professional manner. You will play a crucial role in resolving product or service complaints by identifying the root cause and providing effective solutions to ensure an excellent customer experience. It will be essential for you to maintain accurate records of customer interactions, update information in the system, and collaborate with internal departments for issue resolution. Your role will also involve following up with customers to guarantee that their concerns are addressed satisfactorily and to maintain positive customer relationships. Ideal candidates for this position should possess a Bachelor's degree in any stream, with excellent verbal and written communication skills, strong problem-solving abilities, and the capacity to handle high-pressure situations with professionalism. Familiarity with CRM tools, MS Office, and ticketing systems will be advantageous, along with a customer-first attitude, empathy, and patience. Additionally, you should demonstrate willingness to learn and adapt quickly, multitask efficiently, and manage time effectively. This role requires a customer-oriented mindset and a proactive approach to ensuring customer satisfaction and retention. The job offers full-time, permanent employment with benefits such as cell phone reimbursement, commuter assistance, health insurance, internet reimbursement, and Provident Fund. Proficiency in English and Hindi is preferred, and the work location is in person at Udaipur.,