2.0 - 6.0 years

0 Lacs

surat, gujarat

On-site

As a Senior Sales Consultant for the Mahindra dealership showroom located in Umiya Nagar Society, Udhana - Magdalla Rd, near Shree Chosath Joganiya, Udhana, Surat, Gujarat 394210, you will be responsible for both personal and commercial vehicle sales. Your role will involve greeting customers, understanding their needs, conducting test drives, and closing sales with a customer-first approach. You will need to have strong communication skills, product knowledge, and the ability to manage the entire sales process independently from customer enquiry to delivery. Your key responsibilities will include welcoming customers professionally, recommending suitable Mahindra vehicles, conducting demonstrations and test drives, presenting finance options clearly, negotiating pricing, handling documentation, and ensuring customer satisfaction. You will also be expected to achieve monthly and quarterly sales targets, maintain accurate records in CRM systems, and support showroom events and promotional activities. To succeed in this role, you should have at least 2 years of experience in car sales, preferably with Mahindra or other commercial/personal vehicle brands. You must possess strong knowledge of commercial vehicles and their business applications, along with good verbal and written communication skills in English/Hindi. A valid driving license, basic computer skills, familiarity with CRM systems, and a target-driven sales focus are essential. Preferred qualifications include previous experience in a Mahindra dealership, knowledge of financing and insurance processes, and a local client network in the region. The working conditions will primarily be showroom-based with occasional field visits, and attractive performance-based incentives are available. This is a full-time position with benefits such as a flexible schedule, paid sick time, paid time off, and provident fund. In addition, the compensation package includes performance and yearly bonuses. The schedule is a day shift.,

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Customer Support Associate Tribleveda

0.0 - 3.0 years

0 Lacs

udaipur, rajasthan

On-site

As a Customer Support Executive, your primary responsibility will be to handle customer interactions through various channels such as phone, email, chat, or social media in a timely and professional manner. You will play a crucial role in resolving product or service complaints by identifying the root cause and providing effective solutions to ensure an excellent customer experience. It will be essential for you to maintain accurate records of customer interactions, update information in the system, and collaborate with internal departments for issue resolution. Your role will also involve following up with customers to guarantee that their concerns are addressed satisfactorily and to maintain positive customer relationships. Ideal candidates for this position should possess a Bachelor's degree in any stream, with excellent verbal and written communication skills, strong problem-solving abilities, and the capacity to handle high-pressure situations with professionalism. Familiarity with CRM tools, MS Office, and ticketing systems will be advantageous, along with a customer-first attitude, empathy, and patience. Additionally, you should demonstrate willingness to learn and adapt quickly, multitask efficiently, and manage time effectively. This role requires a customer-oriented mindset and a proactive approach to ensuring customer satisfaction and retention. The job offers full-time, permanent employment with benefits such as cell phone reimbursement, commuter assistance, health insurance, internet reimbursement, and Provident Fund. Proficiency in English and Hindi is preferred, and the work location is in person at Udaipur.,

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