Back Office Executive

2 - 6 years

0 Lacs

Posted:17 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You are a detail-oriented and proactive Back Office Executive with 2-3 years of experience, responsible for managing day-to-day administrative and operational tasks. Your role involves ensuring smooth communication between clients, dealers, and internal teams, supporting overall business processes efficiently, and maintaining confidentiality of sensitive information. Your key responsibilities include handling client and dealer communication professionally via email, phone calls, and digital platforms. You will prepare and send quotations accurately and promptly, manage order processing including tracking and follow-up, and maintain databases using MS Office tools. You must assist in resolving client and dealer issues, support sales and procurement teams, and continuously improve internal processes for enhanced efficiency and customer satisfaction. To excel in this role, you must possess 2-3 years of proven experience in a back office or administrative role. Excellent communication skills in English, proficiency in MS Office, strong organizational skills, and the ability to multitask and work under pressure are essential. A customer-focused attitude, problem-solving ability, proactive approach to work, and willingness to learn are key attributes required. You will also be involved in organizing meetings, preparing presentations, and other administrative duties as needed. This is a full-time, permanent position that requires you to work in person.,

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