Customer Support Specialist

Job Title:

Location:

Accommodation:

About the Role

Customer Success On Boarding Executive

Key Responsibilities

• Setup, configure and oversee the daily operations of the Park Software. 
• Provide end-to-end on boarding support to client employees. 
• Conduct training sessions for personnel on software usage, ensuring complete understanding of features, icons, and tabs. 
• Guide and support client staff on effective usage of the system for operational efficiency. 
• Act as the first point of contact for client queries and resolve issues related to software usage. 
• Document training materials, FAQs, and process guidelines for client reference. 
• Collaborate with internal teams to escalate and resolve any technical issues faced by clients. 
• Ensure high levels of client satisfaction and smooth adoption of the software. 

What We Offer

• Competitive salary package of ₹30,000 
• Accommodation provided by Digha Park. 
• Opportunity to work in a dynamic environment with client-facing responsibilities. 
• Growth and learning opportunities in customer success and product adoption. 

If you are interested then send me your resume on hr@amonex.in