JOB DESCRIPTIONJob Title: Customer Support Executivepreferable Candidate From F&B sector Location: Balewadi, PuneJob Type: Full Time About Us:Empowering Businesses with Digital Technology -Online and In-Store Ordering -Custom Development -Marketplace Solutions -Event Management Solutions. https://www.amonex.in (Company website) Job Summary:The Customer Support Executive is responsible for ensuring a high standard of customer service and support. This role involves addressing customer queries, resolving issues, and ensuring customer satisfaction. The executive will work closely with other departments to improve overall customer experience. Key Responsibilities:Customer Interaction:Respond promptly to customer inquiries via phone, email, chat, or social media.· Provide accurate, valid, and complete information using the right tools and techniques.Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Issue Resolution:Troubleshoot and resolve customer issues effectively and efficiently.Escalate unresolved issues to higher-level support teams or management as needed.Keep records of customer interactions, transactions, comments, and complaints.Product Knowledge:Stay up-to-date with product knowledge, services, and processes to assist customers effectively.Provide customers with guidance on product usage, benefits, and services.Customer Retention:Ensure customer satisfaction and build long-term relationships.Identify opportunities for upselling and cross-selling products and services.Assist in improving customer retention rates by understanding and addressing customer concerns. Skills and Qualifications:Experience: Previous experience in a customer service role is preferred.Communication Skills: Excellent verbal and written communication skills.Problem-Solving Skills: Ability to listen, analyze situations, and resolve issues effectively. If you are interested then Send your resume on hr@amonex.in 8484966541.
The Field Salesperson at Amonex Technologies Pvt Ltd in Pune will play a crucial role in driving new business opportunities and nurturing relationships with existing clients through on-site visits. This position demands frequent travel within the designated territory and necessitates a high level of self-reliance. The ideal candidate should possess a comprehensive grasp of the sales process, exceptional interpersonal abilities, and a track record of surpassing sales targets. Responsibilities include effectively managing and expanding the sales territory by identifying and pursuing new business prospects, conducting regular client visits to showcase products/services, comprehend customer requirements, and establish enduring connections. Lead generation through cold calling, networking, and referrals, as well as providing tailored product/service demonstrations, negotiating sales terms, and maintaining meticulous sales records using CRM software are key aspects of the role. Collaboration with internal departments like marketing, customer service, and product development is essential to ensure customer satisfaction and alignment of sales strategies. The successful candidate must exhibit strong communication and interpersonal skills, the capacity to work autonomously and efficiently manage time, proficiency in CRM software and Microsoft Office Suite, adept negotiation and closing abilities, and a willingness to travel extensively within the assigned territory. Interested candidates can apply by sending their resume to hr@amonex.in.,
Job Title: Customer Success On Boarding Executive Location: Digha, West Bengal Accommodation: Stay will be provided by Digha Park About the Role We are seeking a proactive and customer-focused Customer Success On Boarding Executive to join our team at Digha Park (Kolkata). The role involves setting up, managing, and ensuring the smooth day-to-day running of the park management software. You will be responsible for training client employees, providing product guidance, and ensuring seamless adoption of the software features. Key Responsibilities Setup, configure and oversee the daily operations of the Park Software. Provide end-to-end on boarding support to client employees. Conduct training sessions for personnel on software usage, ensuring complete understanding of features, icons, and tabs. Guide and support client staff on effective usage of the system for operational efficiency. Act as the first point of contact for client queries and resolve issues related to software usage. Document training materials, FAQs, and process guidelines for client reference. Collaborate with internal teams to escalate and resolve any technical issues faced by clients. Ensure high levels of client satisfaction and smooth adoption of the software. What We Offer Competitive salary package of ₹30,000 Accommodation provided by Digha Park. Opportunity to work in a dynamic environment with client-facing responsibilities. Growth and learning opportunities in customer success and product adoption. If you are interested then send me your resume on hr@amonex.in
Role Overview: As a Field Sales Person at Amonex Technologies Pvt Ltd, your primary responsibility will be to generate new business and nurture relationships with existing clients through in-person visits. You will be required to travel extensively within your assigned territory, demonstrating a high level of autonomy. The successful candidate will possess a comprehensive understanding of the sales process, exceptional interpersonal abilities, and a track record of surpassing sales targets. Key Responsibilities: - Territory Management: Identify and pursue new business opportunities within the designated region to expand and sustain the sales territory. - Client Visits: Regularly visit current and prospective clients to introduce products/services, comprehend client requirements, and establish enduring connections. - Lead Generation: Build and manage a pipeline of potential clients through methods like cold calling, networking, and referrals. - Product Demonstrations: Conduct detailed product or service demonstrations customized to meet customer needs. - Sales Negotiation: Skillfully negotiate sales terms, including pricing, contracts, and delivery schedules, to secure successful deals. - Sales Reporting: Keep precise records of sales activities, client engagements, and progress towards sales objectives using CRM software. - Collaboration: Collaborate closely with internal departments like marketing, customer service, and product development to ensure customer satisfaction and alignment of sales strategies. Qualifications Required: - Strong communication and interpersonal skills. - Ability to work autonomously and effectively manage time. - Proficiency in CRM software and Microsoft Office Suite. - Excellent negotiation and closing capabilities. - Willingness to travel extensively within the assigned territory. Please apply for this position by sending your resume to hr@amonex.in.,
Job Summary: We are looking for a dynamic Telesales Caller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products/services, and closing sales. You should have excellent communication skills, a persuasive attitude, and a customer-centric approach. Key Responsibilities : Make outbound calls to potential and existing customers. Pitch and sell products/services to customers. Understand customer needs and provide suitable solutions. Maintain a database of customer interactions and follow up as required. Handle customer objections and address their concerns effectively. Meet and exceed sales targets and KPIs. · f you are a motivated individual with a passion for sales, we’d love to hear from you! How to Apply : Send your resume to hr@amonex.in
Job Title: Customer Success On Boarding Executive Location: Digha, West Bengal Accommodation: Stay will be provided by Digha Park About the Role We are seeking a proactive and customer-focused Customer Success On Boarding Executive to join our team at Digha Park (Kolkata). The role involves setting up, managing, and ensuring the smooth day-to-day running of the park management software. You will be responsible for training client employees, providing product guidance, and ensuring seamless adoption of the software features. Key Responsibilities Setup, configure and oversee the daily operations of the Park Software. Provide end-to-end on boarding support to client employees. Conduct training sessions for personnel on software usage, ensuring complete understanding of features, icons, and tabs. Guide and support client staff on effective usage of the system for operational efficiency. Act as the first point of contact for client queries and resolve issues related to software usage. Document training materials, FAQs, and process guidelines for client reference. Collaborate with internal teams to escalate and resolve any technical issues faced by clients. Ensure high levels of client satisfaction and smooth adoption of the software. What We Offer Competitive salary package Accommodation provided by Digha Park. Opportunity to work in a dynamic environment with client-facing responsibilities. Growth and learning opportunities in customer success and product adoption.
As a Customer Success Onboarding Executive at Digha Park, your role involves setting up, managing, and ensuring the smooth day-to-day running of the park management software. Your primary responsibilities will include: - Setting up, configuring, and overseeing the daily operations of the Park Software. - Providing end-to-end onboarding support to client employees. - Conducting training sessions for personnel on software usage to ensure complete understanding of features, icons, and tabs. - Guiding and supporting client staff on effective usage of the system for operational efficiency. - Acting as the first point of contact for client queries and resolving issues related to software usage. - Documenting training materials, FAQs, and process guidelines for client reference. - Collaborating with internal teams to escalate and resolve any technical issues faced by clients. - Ensuring high levels of client satisfaction and smooth adoption of the software. About the company: Digha Park offers a dynamic work environment with client-facing responsibilities, providing you with growth and learning opportunities in customer success and product adoption. What We Offer: - Competitive salary package - Accommodation provided by Digha Park,
Job Post: Marketing Strategy & Social Media Video Content Creator Location: Balewadi, Pune Mode:- Work From Office 📌 Position Overview We are looking for a highly creative and confident On-Camera Video Content Creator who can deliver engaging videos, stay updated with the latest social media trends, and create high-performing reel scripts. The ideal candidate should have strong on-camera presence, understand platform algorithms, and know how to create content that drives reach and engagement. Key Responsibilities: Create high-quality short-form videos (Reels, Shorts, TikTok-style) with strong on-camera delivery. Write engaging reel scripts based on content ideas, trends, and marketing goals. Stay updated with the latest social media trends, audio, formats, and algorithm changes. Conceptualize and shoot creative content that resonates with the target audience. Collaborate with the marketing team to plan content calendars and campaigns. Analyze content performance and optimize scripts, delivery, and formats. Ensure consistent brand voice, storytelling, and visual style. Requirements: Strong on-camera presence and confidence in delivering videos. Experience in creating Reels/Shorts/TikTok-style videos. Updated knowledge ofn social media algorithms (Instagram, Meta, YouTube Shorts). Ability to write creative and engaging reel scripts. Basic video shooting and editing skills (mobile editing is acceptable). Understanding of content hooks, storytelling, and retention strategies. Ability to work independently and brainstorm fresh ideas daily. Prior experience as a content creator or social media talent is a plus. Bonus skill if you have: Basic editing skills on apps like CapCut, VN, Edits or Adobe. Understanding of digital marketing and trend forecasting. Ability to think creatively and improvise on-camera. Share your resume on hr@amonex.in
As a Marketing Strategy & Social Media Video Content Creator at our company, your role will involve creating engaging videos and staying updated with the latest social media trends. You should have a strong on-camera presence, understand platform algorithms, and be able to produce content that drives reach and engagement. Key Responsibilities: - Create high-quality short-form videos (Reels, Shorts, TikTok-style) with strong on-camera delivery. - Write engaging reel scripts based on content ideas, trends, and marketing goals. - Stay updated with the latest social media trends, audio, formats, and algorithm changes. - Conceptualize and shoot creative content that resonates with the target audience. - Collaborate with the marketing team to plan content calendars and campaigns. - Analyze content performance and optimize scripts, delivery, and formats. - Ensure consistent brand voice, storytelling, and visual style. Requirements: - Strong on-camera presence and confidence in delivering videos. - Experience in creating Reels/Shorts/TikTok-style videos. - Updated knowledge of social media algorithms (Instagram, Meta, YouTube Shorts). - Ability to write creative and engaging reel scripts. - Basic video shooting and editing skills (mobile editing is acceptable). - Understanding of content hooks, storytelling, and retention strategies. - Ability to work independently and brainstorm fresh ideas daily. - Prior experience as a content creator or social media talent is a plus. Bonus skill if you have: - Basic editing skills on apps like CapCut, VN, Edits or Adobe. - Understanding of digital marketing and trend forecasting. - Ability to think creatively and improvise on-camera. If you are interested in this position, please share your resume on hr@amonex.in.,
Job Title: Inside Sales Executive/Lead Generation Executive Job Type: Full-time Experience: 0-1 yr Location:- Balewadi, Pune Job Summary: We are looking for a dynamic Telesales Caller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products/services, and closing sales. You should have excellent communication skills, a persuasive attitude, and a customer-centric approach. Key Responsibilities: · Make outbound calls to potential and existing customers. · Pitch and sell products/services to customers. · Understand customer needs and provide suitable solutions. · Maintain a database of customer interactions and follow up as required. · Handle customer objections and address their concerns effectively. · Meet and exceed sales targets and KPIs. · f you are a motivated individual with a passion for sales, we’d love to hear from you! How to Apply: Send your resume to hr@amonex.in
Role Overview: As a Pre-Sales Executive at our company, you will play a crucial role in understanding client needs, presenting software features effectively, and supporting existing customers throughout their product journey. Your responsibilities will include conducting product demonstrations, gathering requirements, communicating with clients, and coordinating renewals. Key Responsibilities: - Customer Requirement Understanding - Interact with potential and existing customers to comprehend their business needs and pain points. - Identify suitable product solutions and align customer requirements with software features. - Assist the sales team with requirement analysis and documentation as necessary. - Product Demonstration & Feature Explanation - Conduct detailed product demos for new prospects and current clients. - Clearly explain the advanced features, benefits, and use cases of the software. - Help clients understand how the product can enhance their business operations. - Client Relationship Management - Maintain effective communication with current customers. - Address queries, provide clarifications, and ensure a positive customer experience. - Guide clients through onboarding, usage, and feature adoption. - Renewal & Retention - Manage the complete renewal process for subscriptions/software licenses. - Follow up with clients for timely renewals and maintain accurate records. - Collaborate with the support and sales teams to ensure smooth retention. - Coordination & Support - Work closely with internal teams for customer feedback, feature requests, and issue resolution. - Share customer insights with the sales and product team to enhance software offerings. - Prepare presentations, documentation, and reports when required. Qualification Required: - Bachelor's Degree in any field (Business, Marketing, IT preferred). - 2 years of experience in Pre-Sales, Customer Support, or Software Sales (Freshers with good communication skills can apply). - Strong communication and presentation skills. - Ability to understand software products and explain features effectively. - Customer-centric approach with a problem-solving mindset. - Comfortable working from the office in Balewadi, Pune. Additional Details: You will benefit from a competitive salary with incentives, the opportunity to learn and grow in the SaaS/Software domain, and a supportive team environment with skill-development opportunities. (Note: Omitted the "How to Apply" section as per instruction),
Role Overview: As a Field Sales Person at Amonex Technologies Pvt Ltd, you will play a crucial role in generating new business and maintaining relationships with existing clients by visiting customer locations. Your responsibilities will include managing and growing the sales territory, conducting client visits, lead generation, product demonstrations, sales negotiation, sales reporting, and collaboration with internal teams. The ideal candidate will have a strong understanding of the sales process, excellent interpersonal skills, and the ability to meet and exceed sales targets. Key Responsibilities: - Territory Management: Identify and target new business opportunities within the region to grow the sales territory. - Client Visits: Regularly visit current and potential clients to present products/services, understand customer needs, and build strong relationships. - Lead Generation: Develop and maintain a pipeline of prospective clients through cold calling, networking, and referrals. - Product Demonstrations: Provide tailored in-depth product or service demonstrations to meet customer needs. - Sales Negotiation: Effectively negotiate terms of sale, pricing, contracts, and delivery schedules to close deals. - Sales Reporting: Keep accurate records of sales activities, client interactions, and progress towards sales goals using CRM software. - Collaboration: Work closely with internal teams like marketing, customer service, and product development to align sales strategies and ensure customer needs are met. Qualifications Required: - Strong communication and interpersonal skills. - Ability to work independently and manage time effectively. - Proficiency in CRM software and Microsoft Office Suite. - Excellent negotiation and closing skills. - Willingness to travel extensively within the assigned territory. Note: Amonex Technologies Pvt Ltd empowers businesses with digital technology, offering online and in-store ordering, custom development, marketplace solutions, and event management solutions. Visit https://www.amonex.in for more information about the company. Apply for this role by sending your resume to hr@amonex.in.,
Hiring Announcement | Field Sales Executive (Freshers) Amonex Technologies Private Limited | Recaho Digital Pvt Ltd is pleased to announce openings for the position of Field Sales Executive for freshers across multiple locations Job Locations Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore, Indore, Ahmadabad, Pune, Patna, Kochi, Jaipur, Goa We are seeking motivated individuals who are eager to begin their professional journey in the sales domain and grow with a dynamic and fast-growing organization. About us:- Amonex is the Parent Company and our Product is Recaho Digital Recaho is a leading Restaurant Management & POS Software company in India , backed by Amonex Technologies . We help cafés, QSRs, bakeries, cloud kitchens, and multi-outlet restaurant chains operate smarter and more efficiently. · Job Locations: Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore, Indore, Ahmedabad, Pune, Patna, Kochi, Jaipur, Goa · Role: Field Sales Executive · Experience Level: Freshers · Employment Type: Field-Based Role · Working Schedule: 5 Days a Week · Stipend/Compensation: ₹15,000 – ₹18,000 per month · Incentives: Performance- Based Sales Incentives Roles & Responsibilities: Field Sales Executive (Fresher) · Conduct market research to identify potential clients, business opportunities, and industry trends. · Generate and qualify leads through field visits, cold calling, and networking activities. · Visit client locations to understand their business needs and software requirements. · Present, explain, and demonstrate software products and features to prospective clients in a clear and effective manner. · Build and maintain strong relationships with clients to ensure long-term business growth. · Coordinate with the internal technical and sales teams to provide appropriate solutions to clients. · Follow up with prospects and convert leads into successful sales opportunities. · Achieve assigned sales targets and contribute to overall revenue generation. · Maintain accurate records of client interactions, sales activities, and market feedback. · Provide regular updates and reports to management on sales progress and market insights. Interested candidates may share their updated resume at hr@amonex.in or connect directly at 8484966541 for further details.