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0 years
0 - 1 Lacs
digha
On-site
We're looking for a detail-oriented and reliable Housekeeping Attendant to join our team. In this role, you will be responsible for ensuring our facilities are clean, orderly, and well-maintained to provide a welcoming and comfortable environment for our guests and staff. Responsibilities: Clean and sanitize all assigned areas, including guest rooms, common areas, restrooms, and offices. Dust, sweep, vacuum, mop, and polish floors and furniture. Change linens and make beds according to established procedures. Restock supplies such as toiletries, towels, and paper products. Empty trash and dispose of waste properly. Report any maintenance issues, damages, or safety hazards to a supervisor. Follow all health and safety regulations and company policies. Handle guest requests and complaints in a professional and timely manner. Job Type: Full-time Pay: ₹8,000.00 - ₹9,500.00 per month Work Location: In person
Posted 7 hours ago
0 years
0 Lacs
digha, west bengal, india
On-site
Company Description Sumi Yashshree Hotels & Resorts Private Limited is a premier hospitality chain with properties across India and Nepal. We blend modern amenities with impeccable service, catering to both business and leisure travelers. Our offerings include fine dining, wellness centers, and event spaces. We pride ourselves on delivering personalized hospitality and building lasting guest relationships, ensuring every stay is a seamless blend of comfort and luxury. Role Description This is a full-time on-site role for a Front Office Sr. Associate, based in Siliguri. The Front Office Sr. Associate will be responsible for managing receptionist duties, providing excellent customer service, and handling check-in procedures. Additionally, the role will include answering phone calls and ensuring effective communication with guests and staff. Qualifications \n Phone Etiquette and Receptionist Duties skills Strong Customer Service and Check-in capabilities Excellent Communication skills Ability to work independently and as part of a team Prior experience in the hospitality industry is a plus Bachelor's degree in Hospitality Management, Business Administration, or related field is preferred
Posted 10 hours ago
2.0 - 7.0 years
5 - 6 Lacs
digha
Work from Office
Revenue Lead Sales- Digha About OYO OYO is one of the worlds leading hotel and travel tech companies, driven by the mission to make affordable and comfortable stays accessible to all. We work with thousands of hotel partners across India, helping them grow revenue, improve customer experience, and scale their business. Key Responsibilities Drive business expansion by acquiring and onboarding new properties. Meet hotel/property owners, present OYOs vision, and build profitable partnerships. Develop joint business plans and ensure SLA compliance with partners. Manage hotel partner relationships, resolve escalations, and drive retention. Collaborate with transformation & operations teams to make properties live. Ensure occupancy growth, sellable room availability, and revenue performance. Key Performance Indicators Sellable rooms signed & made live month-on-month. Occupancy (URNs) & Pay at Hotel (PAH) realization. Gross margin from signed properties. Daily availability of sellable rooms (DSRN). Education Graduation is mandatory. Experience & Skills 2+ years of experience in business development, operations, or key account management. Strong negotiation, stakeholder management, and problem-solving skills. Analytical, data-driven, and comfortable working in a fast-paced environment. Prior experience in managing escalations and cross-functional teams is an advantage.
Posted 6 days ago
1.0 - 6.0 years
1 - 2 Lacs
digha
Work from Office
We are looking for Phlebo to join our team at Concord Logs and Phlebo Services to assist in medical testing and dispensing medications. The role involves handling lab equipment, preparing reports, and ensuring compliance with safety standards.
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
digha, malda, haldia
Work from Office
0-2 Years of sales experience required (Freshers can also apply) MBA or any graduate OR undergraduate(10+2) experience in the Banking, Financial Services, and Insurance (BFSI) sector is plus Good communication Skill Must possess a two-wheeler.
Posted 1 week ago
0.0 - 1.0 years
0 Lacs
digha
Work from Office
Key Responsibilities Assist in day-to-day site supervision for civil construction activities (concreting, shuttering, reinforcement, finishing, etc.) To assist in the execution of civil works at project sites, ensuring quality, safety, and timely completion under the guidance of senior engineers. Proficiency in MS Office / AutoCAD preferred. What We Offer Hands-on exposure to site execution and project management . Learning and mentorship under senior engineers. Opportunity to build a career in civil execution and project delivery .
Posted 1 week ago
0.0 - 4.0 years
0 - 2 Lacs
navi mumbai, digha
Work from Office
-Manage front office & reception Duties -Handle Calls, Correspondence & Visitor Management -Support HR & Admin Tasks -Maintain Stock registers ( Stationery, First Aid, etc.) Required Candidate profile -Female Only -Strong Communication & interpersonal Skills -Manage front office duties handle calls and visitor management support HR & Admin Tasks
Posted 1 week ago
0 years
0 Lacs
digha, west bengal, india
On-site
Job Title: Customer Success On Boarding Executive Location: Digha, West Bengal Accommodation: Stay will be provided by Digha Park About the Role We are seeking a proactive and customer-focused Customer Success On Boarding Executive to join our team at Digha Park (Kolkata). The role involves setting up, managing, and ensuring the smooth day-to-day running of the park management software. You will be responsible for training client employees, providing product guidance, and ensuring seamless adoption of the software features. Key Responsibilities Setup, configure and oversee the daily operations of the Park Software. Provide end-to-end on boarding support to client employees. Conduct training sessions for personnel on software usage, ensuring complete understanding of features, icons, and tabs. Guide and support client staff on effective usage of the system for operational efficiency. Act as the first point of contact for client queries and resolve issues related to software usage. Document training materials, FAQs, and process guidelines for client reference. Collaborate with internal teams to escalate and resolve any technical issues faced by clients. Ensure high levels of client satisfaction and smooth adoption of the software. What We Offer Competitive salary package of ₹30,000 Accommodation provided by Digha Park. Opportunity to work in a dynamic environment with client-facing responsibilities. Growth and learning opportunities in customer success and product adoption. If you are interested then send me your resume on hr@amonex.in
Posted 1 week ago
0 years
0 Lacs
digha, west bengal, india
Remote
Company Description Justdial, India’s No.1 Local Search Engine, was established in 1996 and offers over 25 verticals of services including Bills & Recharge, Book A Table, Flight Tickets, Order Food, and more. Justdial simplifies daily tasks with services available on Web, App, and WAP. Their cloud-based business management solution, JD Omni, helps business owners manage sales, inventory, billing, customer retention, and employee management. With offices in 11 cities and a team of more than 10,000 employees, Justdial is a one-stop shop for 'Anything, Anytime, Anywhere'. Role Description This is a full-time remote role for a Field Sales Executive. The Field Sales Executive will be responsible for identifying potential clients, generating leads, and building relationships with existing clients. Day-to-day tasks will include conducting sales presentations, negotiating contracts, meeting sales targets, and keeping up to date with industry trends. The role also involves maintaining customer records, addressing client inquiries, and providing feedback to the sales team. Qualifications Strong communication and interpersonal skills Proven experience in sales, negotiation, and customer relationship management Ability to work independently and as part of a team Time management and organizational skills Proficiency in using CRM software and sales tools Knowledge of the local market and business environment Bachelor's degree in Business Administration, Marketing, or a related field Experience in the services industry is a plus
Posted 3 weeks ago
3.0 - 5.0 years
0 - 1 Lacs
Digha
On-site
Job Title: Tandoor Chef Location: Aryans Sea Sight Resort, Mandarmani Department: Food & Beverage – Kitchen Reporting To: Executive Chef / Head Chef Employment Type: Full-Time Job Overview: Aryans Sea Sight Resort, a luxury beachside destination in Mandarmani under Aryanaa Group, is seeking an experienced and passionate Tandoor Chef to join our culinary team. The ideal candidate must be highly skilled in traditional and modern tandoori preparations and capable of delivering authentic flavors that match our premium hospitality standards. Key Responsibilities: Prepare and cook tandoori dishes including kebabs, breads (naan, roti), and other clay oven specialties. Ensure consistency in taste, quality, and presentation of all dishes. Maintain hygiene and cleanliness standards in the tandoor section as per FSSAI guidelines. Monitor inventory of tandoori items and requisition supplies as needed. Collaborate with the kitchen team for menu planning, specials, and events. Maintain proper temperature of the tandoor and ensure safe operation of all equipment. Train junior staff on tandoor techniques when required. Requirements: Minimum 3–5 years of experience in a similar role in a hotel/resort or reputed restaurant. Strong knowledge of North Indian and Mughlai cuisine. Hands-on expertise in using clay ovens (tandoor). Ability to work in a fast-paced, high-pressure kitchen environment. Good communication and teamwork skills. Flexibility to work in shifts, weekends, and holidays. Preferred Qualifications: Diploma or certification in Culinary Arts or Hotel Management. Experience in coastal resort kitchens is an added advantage. Salary & Benefits: Competitive salary as per industry standards Food and accommodation provided Performance-based incentives Opportunity to work with a growing hospitality brand under Aryanaa Group Job Type: Full-time Pay: ₹8,000.00 - ₹9,000.00 per month Work Location: In person
Posted 1 month ago
0 years
0 - 1 Lacs
Digha
On-site
Job Summary: Provide courteous and efficient service in food and beverage operations. Responsibilities include greeting guests, presenting menus, taking orders, serving food and drinks, handling payments, resolving guest queries and ensuring high standards of food hygiene and guest satisfaction. Key Responsibilities: Greet and welcome guests, present menus, inform them of daily specials or menu changes Take accurate food and beverage orders using handheld POS devices or order pads, noting any special dietary requirements or guest preferences Relay orders promptly to kitchen and bar staff, and coordinate timing to ensure seamless delivery Serve food and drinks with proper presentation techniques, including wine and beverage service as required Regularly monitor tables, check guest satisfaction, and proactively address any issues or complaints Maintain dining areas by clearing tables, replenishing condiments and utensils, restocking side stations, and preparing for new guests Process payments accurately via cash or card, issue receipts, reconcile transactions and assist with closing reports or cash drops Uphold health, safety, and hygiene standards in accordance with regulations (e.g., food safety, responsible alcohol service, WHMIS) Qualifications: Secondary school diploma or equivalent preferred; relevant hospitality certifications (e.g., food safety, alcohol service) are advantageous Prior experience in a high-volume or upscale food service environment is preferred but not mandatory; training will be provided Excellent verbal communication and interpersonal skills to interact effectively with guests and team members Able to multitask, prioritize, and work well under pressure with energy and a positive demeanor Physically fit and able to stand and walk for long periods; capable of carrying trays and light lifting Team-oriented and reliable, with a professional appearance and strong work ethic Job Type: Full-time Pay: ₹7,000.00 - ₹15,000.00 per month Work Location: In person
Posted 1 month ago
0 years
0 - 1 Lacs
Digha
On-site
Position Overview Maintain a clean, safe, and welcoming environment in residential or hospitality settings. Ensure all spaces are hygienic, orderly, and comfortable for guests or residents. Key Responsibilities Dust, sweep, vacuum, mop, and polish floors & surfaces Clean and sanitize bathrooms, kitchens, bedrooms, and common areas Change linens, make beds, and restock toiletries & supplies Remove trash and maintain waste disposal Wash, fold, iron, and organize laundry Report any maintenance issues or safety concerns promptly Use cleaning equipment and supplies correctly and safely Qualifications & Skills Prior housekeeping or cleaning experience preferred but not required Strong attention to detail, reliability, and time management Physical stamina for standing, lifting (up to ~25 lbs), bending, and walking for extended periods Ability to follow instructions and work independently or in a team Job Type: Full-time Pay: ₹6,000.00 - ₹13,000.00 per month Benefits: Food provided Paid time off Work Location: In person
Posted 1 month ago
1.0 years
0 Lacs
Digha
On-site
Job Description Summary This position will be Responsible for project related experiments and documentation Job Description Observance of the laid down standard operating procedure (SOP) as applicable at all PAR formulation sites (Labs, production facilities etc.), including laboratory safety To perform Formulation development assigned by HOD/Manager/Designee Carrying out the Literature search on APIs, patents, excipients, technologies for the development of formulation. To coordinate with cross functional teams for the timely completion of assigned activities. Education and Experience : M.Pharm with minimum 1 year Injectable product development
Posted 1 month ago
3.0 years
0 - 1 Lacs
Digha
On-site
We are looking for a dedicated, Kolkata‑based housekeeping professional with minimum 3 years of hotel experience sought to maintain cleanliness, guest comfort, and assist in various operational tasks. Preference for local candidates who understand Kolkata’s pace and hospitality standards. Housekeeping Duties Clean and sanitize guest rooms and public areas (lobby, corridors, restrooms) per hotel SOPs Change bed linens, replace towels, restock room amenities (soap, tea/coffee, toiletries) Dust, polish furniture, mirrors, and fixtures; vacuum and mop floors Remove trash, dirty linen; report maintenance issues (leaks, bulb outages) Use housekeeping carts and equipment safely; replenish cleaning supplies Multi‑Tasking & Operational Support Handle guest requests promptly: extra amenities, quick room tidy‑ups, assistance with luggage Assist front desk or F&B team during peak hours (e.g. setting up trays, delivering items) Support laundry and linen management: sorting, folding, restocking Assist with inventory and housekeeping stock control; raise purchase or reorder requests Help with light maintenance tasks (e.g. replacing light bulbs, minor repairs) Maintain lost‑and‑found process: logging and transferring items to security/management Escort guests or staff between departments as needed; ensure clear communication and prompt follow‑up Qualifications Experience : Minimum 3 years in hotel housekeeping; backgrounds in 3–5 or mid-scale Kolkata hotels preferred Locality : Kolkata resident preferred Physical Fitness : Able to lift/move up Attention to Detail : Strong orientation toward cleanliness, safety, and guest comfort Multitasking : Able to juggle room turnovers, guest demands, and operational tasks seamlessly Team & Communication : Works well under supervision, reports issues clearly, supports peers Availability : Flexible to work mornings, evenings, weekends, and public holidays Basic Language : Comfortable communicating in Bengali, Hindi, and basic English Educational qualification : 12th pass Job Type: Full-time Pay: ₹7,000.00 - ₹12,000.00 per month Benefits: Food provided Paid time off Provident Fund Work Location: In person
Posted 1 month ago
0 years
0 - 1 Lacs
Digha
On-site
We are seeking warm, enthusiastic female freshers to join our front office team. As the first point of contact for clients and visitors, you'll represent our organization with a professional yet welcoming presence. This is a full-time, office-based role ideal for candidates with excellent communication and a customer-oriented mindset. Key Responsibilities: Greet and welcome visitors with a friendly, professional demeanor Manage incoming telephone calls—screen, answer, or forward appropriately Handle basic enquiries and provide accurate information Assist visitors with sign‑in/out and guide them to the relevant departments Perform general administrative support: maintain reception area, data entry, filing, scanning, and sorting mail Monitor and maintain office supplies inventory Ensure the reception area is tidy and presentable Coordinate with internal teams for visitor access and support Carry out additional tasks assigned by management Qualifications: Minimum Education: 12th Pass or equivalent; Diploma in Office Administration or Hospitality is a plus Female Candidates preferred Experience: No prior experience required—freshers welcome Mandatory strong verbal and written English skills Excellent interpersonal and organisational skills Basic computer proficiency (MS Word, Excel, Outlook) Ability to multitask efficiently in a busy environment Attention to detail, punctuality, and a professional appearance A customer-service mindset with a positive attitude Job Type: Full-time Pay: ₹5,000.00 - ₹13,000.00 per month Benefits: Health insurance Language: Hindi (Preferred) English (Preferred) Work Location: In person
Posted 1 month ago
2.0 - 7.0 years
20 - 35 Lacs
Contai, Digha, Egra
Work from Office
Role & responsibilities Preferred candidate profile
Posted 1 month ago
5.0 - 10.0 years
8 - 12 Lacs
Bhubaneswar, Kolkata, Digha
Work from Office
Key Responsibilities 1. Own and drive regional sales targets for RCN & Cashew Kernels 2. Develop and expand customer base among wholesalers, retailers, and processors 3. Ensure regular market visits, customer interactions, and product demonstrations 4. Collaborate with internal supply and logistics teams for timely deliveries 5. Provide market intelligence, pricing trends, and competitor analysis 6. Build long-term relationships with key accounts and drive repeat business 7. Represent the company at local trade events, mandis, and exhibitions 8. Submit accurate sales reports, forecasts, and MIS to management 9. Ensure post-sales service and complaint redressal in coordination with operations Previous Experience and Skill Sets - Minimum 5 years of post-MBA experience in hardcore field sales and fluency in local/regional languages. Prior experience in RCN, Cashew Kernel, or FMCG industries preferred
Posted 1 month ago
6.0 - 8.0 years
6 - 8 Lacs
Digha
On-site
Job Description Summary Responsible for Sourcing and Procurement of Excipients for Commercial. BCDR & R&D Digha projects. Key Expectations 1. Responsible for Purchase Order Creation , QCS evaluation , Materials tracker and follow-up 2. Supporting QA R&D & RA team to address Queries, and documentation Support. 3. Responsible to Maintain Records like PO , QCS , Approval Sheets appropriately 4. Maintain Supplier Relationships by supporting vendors for Payments and other issue resolution. 5. To arrange Vendor Qualification documents & Sample required for R&D and Project Support. Job Description To Support Sourcing and Procurement of Excipients across India Sites including R&D Responsible to arrange Vendor Qualification Documents, Quotes, Technical Query handling from Supplier, Sample arrangements for R&D Responsible for PO creation, QCS Preparation, ,Vendor Relationship Mgt. Responsible to maintain Records and keep track of all Purchasing activities like Material Delivery Tracker Notification, Change control, NCR Tracker etc. Liaise and build good rapport with suppliers and internal team and other departments (relationship management). Submit weekly and monthly report to manager/superior reflecting accurate update on goods purchased and highlighting any issues. Education & Experience Graduate – B.Sc., / B. Pharm / B.Com and PG in SCM / Purchase Mgt / Operation Minimum Exp 6-8 years
Posted 2 months ago
0.0 - 5.0 years
1 - 4 Lacs
Rampurhat, Digha, Durgapur
Work from Office
6 month -5 Years of sales experience MBA or any graduate/10+ 2 Can also apply experience in the Banking, Financial Services, and Insurance (BFSI) sector is plus Good communication Must possess a two-wheeler. (vehicle is exceptional for female)
Posted 2 months ago
7.0 - 9.0 years
6 - 8 Lacs
Digha
On-site
Job Description Summary This analyst role is responsible to perform analysis of stability samples, Raw materials, analytical method validation/verification and method transfer studies Job Description To perform Nitrosamine & extractable and leachable analysis of analytical method development/validation/verification and method transfer. Handling of LCMS, ICPMS instruments. Knowledge on nitrosamine method development/validation/verification. Experience: 7 to 9 years with M.Sc./ M. Pharm
Posted 2 months ago
5.0 years
3 - 3 Lacs
Digha
On-site
Job Title: All-Rounder Head Chef Location: Aryans Sea Sight Resort, Mandarmani Department: Food & Beverage / Kitchen Employment Type: Full-time Experience Required: Minimum 5+ years in a similar role Job Summary: Aryans Sea Sight Resort is seeking a skilled and passionate All-Rounder Head Chef to lead our kitchen team. The ideal candidate must be capable of handling all types of cuisine—Indian, Chinese, Continental, Bengali—and managing end-to-end kitchen operations including planning, cooking, hygiene, inventory, and team supervision. A strong leadership mindset, creativity in menu design, and a focus on quality are essential. Key Responsibilities: Plan, prepare, and present high-quality dishes across multiple cuisines Lead, train, and supervise kitchen staff, assigning daily responsibilities Design daily specials and seasonal menus in line with guest preferences Maintain hygiene and food safety standards in compliance with health regulations Control food costs and manage kitchen budgets effectively Oversee inventory management, ordering, and stock rotation Ensure timely and efficient service, especially during peak hours Coordinate closely with F&B service staff for smooth guest experience Maintain cleanliness and organization of the entire kitchen Handle guest feedback and make improvements as necessary Required Skills and Qualifications: Proven experience as a Head Chef or Senior Chef in a resort or hotel Expertise in multiple cuisines: Bengali, North Indian, South Indian, Chinese, and Continental Strong knowledge of kitchen management, HACCP, and food safety Excellent leadership and communication skills Ability to perform under pressure and manage large volumes High standards of personal and kitchen hygiene Ability to innovate and bring creativity to menu offerings Culinary degree/diploma is a plus, but not mandatory Salary & Benefits: Competitive salary based on experience Food & accommodation provided Incentives based on performance Growth opportunities within Aryans Group Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person
Posted 2 months ago
3.0 - 5.0 years
0 Lacs
Digha
On-site
Job Description Summary The Regulatory Affairs Senior Associate is responsible for the preparation, compilation, evaluation and submission of ANDAs & Amendments to USFDA and handling deficiencies with timely submission of responses to agency. Job Description Coordinate with cross functional team/stakeholders (R&D, Quality, manufacturing, SCM, IP, PM) and vendors as required and evaluation of documents in-line with the current regulatory requirements Review of Product Development Report, Executed and Intended Batch Records, Specifications, Analytical Procedures, Method Validation Protocols and Reports & Certificate of Analysis of API/Excipients/In-Process/Finished products/Packaging materials, stability protocols and reports. Review of vendor documents of API, Excipients and Packing materials Review of documents for adequacy (w.r.t content, requirements, legibility, PDF requirements, etc.) Preparation, review and compilation of ANDAs, Amendments and Supplements in eCTD format. Coordinate with Regulatory Operation team member for uploading the submission in e CTD software Review of exported submission shared by Regulatory Operation team for submission. Monitor the FDA website for any updation. Education & Experience :- Master of Pharmacy in Dept. of Pharmaceutics Total experience of 3-5 Years in Regulatory Affairs
Posted 2 months ago
0 years
0 Lacs
Digha, West Bengal, India
On-site
Company Description Cygnett Hotels and Resorts is a progressive and tech-savvy company designed to meet the requirements of today's travelers in a rapidly changing world. With a multi-brand portfolio, Cygnett provides a unique eco-system of Cygnetture experiences that enhance hospitality through quality, comfort, and exceptional service. The company aims to create exceptional value for owners, guests, staff, and shareholders. Role Description This is a full-time, on-site role for a Food and Beverage Associate at Cygnett Inn Sea View in Digha. The Food and Beverage Associate will be responsible for providing excellent customer service, taking food and beverage orders, serving meals, managing dining areas, maintaining cleanliness, and ensuring compliance with health and safety regulations. Additional responsibilities include assisting with inventory management, reporting to the Food and Beverage Manager, and providing an exceptional dining experience to guests. Qualifications Customer service, Communication, and Interpersonal skills Experience in food and beverage order taking and serving Knowledge of health, safety, and hygiene regulations Inventory management and reporting skills Ability to work well in a team and follow instructions Previous experience in the hospitality industry is a plus High school diploma or equivalent education level Salary: upto 11k p.m. gross depends on the interview. Accomodation: will be provided Food: will be provided
Posted 2 months ago
2.0 years
1 - 1 Lacs
Digha
On-site
Job Summary: We are seeking a highly motivated and customer-focused Front Office Supervisor to oversee daily operations at the front desk. This position plays a key role in ensuring exceptional guest experiences by supervising front desk staff, resolving guest concerns, and maintaining smooth check-in and check-out procedures. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to lead by example in a fast-paced environment. Key Responsibilities: Supervise and support front desk agents, bell staff, and concierge (as applicable). Ensure all front office operations (check-in, check-out, reservations, guest inquiries) are executed smoothly and efficiently. Handle guest complaints or escalated issues promptly and professionally, ensuring guest satisfaction. Train, coach, and evaluate front office staff to ensure high service standards. Coordinate with other departments (Housekeeping, Maintenance, F&B) to ensure a seamless guest experience. Monitor and maintain front office supplies, equipment, and cleanliness standards. Ensure compliance with hotel policies, procedures, and brand standards. Assist in creating staff schedules and ensure adequate coverage for all shifts. Process cash and credit transactions, prepare daily reports, and assist in financial reconciliation. Support Front Office Manager with administrative tasks and departmental initiatives. Qualifications: High school diploma or equivalent required. Minimum 2 years of front desk or guest services experience in a hotel environment. Prior supervisory or leadership experience strongly preferred. Excellent communication, interpersonal, and organizational skills. Proficient in hotel management software. Ability to handle stressful situations with a calm, problem-solving approach. Job Type: Full-time Pay: ₹10,000.00 - ₹13,000.00 per month Benefits: Food provided Paid time off Provident Fund Work Location: In person
Posted 2 months ago
2.0 years
1 - 1 Lacs
Digha
On-site
Job Summary: We are seeking a highly motivated and customer-focused Front Office Supervisor to oversee daily operations at the front desk. This position plays a key role in ensuring exceptional guest experiences by supervising front desk staff, resolving guest concerns, and maintaining smooth check-in and check-out procedures. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to lead by example in a fast-paced environment. Key Responsibilities: Supervise and support front desk agents, bell staff, and concierge (as applicable). Ensure all front office operations (check-in, check-out, reservations, guest inquiries) are executed smoothly and efficiently. Handle guest complaints or escalated issues promptly and professionally, ensuring guest satisfaction. Train, coach, and evaluate front office staff to ensure high service standards. Coordinate with other departments (Housekeeping, Maintenance, F&B) to ensure a seamless guest experience. Monitor and maintain front office supplies, equipment, and cleanliness standards. Ensure compliance with hotel policies, procedures, and brand standards. Assist in creating staff schedules and ensure adequate coverage for all shifts. Process cash and credit transactions, prepare daily reports, and assist in financial reconciliation. Support Front Office Manager with administrative tasks and departmental initiatives. Qualifications: High school diploma or equivalent required. Minimum 2 years of front desk or guest services experience in a hotel environment. Prior supervisory or leadership experience strongly preferred. Excellent communication, interpersonal, and organizational skills. Proficient in hotel management software. Ability to handle stressful situations with a calm, problem-solving approach. Job Type: Full-time Pay: ₹10,000.00 - ₹13,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
Posted 2 months ago
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