0 - 4 years
1 - 2 Lacs
Posted:3 months ago|
Platform:
Work from Office
Full Time
We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.
Handle inbound and outbound customer calls professionally.
Address and resolve customer queries, issues, and concerns with empathy and accuracy.
Provide product/service information and support.
Maintain detailed records of customer interactions.
Work effectively in a fast-paced, rotational shift environment.
Excellent verbal communication skills in English (additional languages are a plus).
Strong problem-solving and active listening skills.
Ability to work flexible shifts, including weekends and holidays.
A customer-centric attitude and willingness to go the extra mile.
Please walk-in at the location mentioned below:
Competitive salary and incentives.
A positive, supportive work environment.
Growth and learning opportunities.
Shivendu Chaubey
2 months ago
Tech Mahindra is helpful for every employee and excited to own employee to grow up high level. I meet Superman of my trainer Ujjawal Naman sir whic...
Aman Dubey
5 days ago
Interview Experience at Tech Mahindra (A6, Sector 64, Noida) I recently went for an interview at Tech Mahindra’s office located in A6, Sector …
Neha Raturi
a week ago
Worst company to work!!!! They have under experienced Team leaders who sends escalation emails even if you are going to bathroom break they are incred...
RAVEEKANT RAVEEKANT
2 months ago
The company offers structured onboarding and training programs that help freshers adapt quickly. Learning opportunities are abundant, with mentorship ...
Tech Mahindra
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