About the Role: We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently. Key Responsibilities : Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Skills and Qualifications: Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts, including weekends and holidays. A customer-centric attitude and willingness to go the extra mile. Why Join Us? Competitive salary and incentives. A positive, supportive work environment. Growth and learning opportunities. If you have a passion for delivering excellent customer service and thrive in a dynamic setting, wed love to hear from you! Immediate joiners Preferred: Contact us immediately at Deeksha Ale 9821097092 or email at da00922550@techmahindra.com Vishambar 7079913961 or email at vp001100441@techmahindra.com Ankit Saxena 9718316448 or email at as00848458@techmahindra.com
5 days Working: 2 days rotational shifts and off: Noida Location: Work from office Smooth interview process, Immediate joiners required. About the Role: We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently. Key Responsibilities : Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Skills and Qualifications: Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts, including weekends and holidays. A customer-centric attitude and willingness to go the extra mile. Please walk-in at the location mentioned below: A6, Tech Mahindra, Sector 64, near Sahara chowk, Noida, Uttar Pradesh. (Near to Noida sector 62 metro station, Blue line DMRC) Why Join Us? Competitive salary and incentives. A positive, supportive work environment. Growth and learning opportunities. If you have a passion for delivering excellent customer service and thrive in a dynamic setting, wed love to hear from you! Immediate joiners Preferred: Contact us immediately at Daksh Malik @ 9958210124 or email at dm001099643@gmail.com Ankit Saxena @ 9718316448 or email at as00848458@techmahindra.com Diksha Ale @ 9821097092 or email at da00922550@techmahindra.com
TECH MAHINDRA - HIRING FOR US/UK CUSTOMER SERVICE PROCESS -FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 3.35 LPA - Experienced Candidate s : Up to 5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT : 9833075755 HR Ankita Regards HR Team Tech Mahindra