About the Role: We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently. Key Responsibilities : Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Skills and Qualifications: Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts, including weekends and holidays. A customer-centric attitude and willingness to go the extra mile. Why Join Us? Competitive salary and incentives. A positive, supportive work environment. Growth and learning opportunities. If you have a passion for delivering excellent customer service and thrive in a dynamic setting, wed love to hear from you! Immediate joiners Preferred: Contact us immediately at Deeksha Ale 9821097092 or email at da00922550@techmahindra.com Vishambar 7079913961 or email at vp001100441@techmahindra.com Ankit Saxena 9718316448 or email at as00848458@techmahindra.com
5 days Working: 2 days rotational shifts and off: Noida Location: Work from office Smooth interview process, Immediate joiners required. About the Role: We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently. Key Responsibilities : Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Skills and Qualifications: Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts, including weekends and holidays. A customer-centric attitude and willingness to go the extra mile. Please walk-in at the location mentioned below: A6, Tech Mahindra, Sector 64, near Sahara chowk, Noida, Uttar Pradesh. (Near to Noida sector 62 metro station, Blue line DMRC) Why Join Us? Competitive salary and incentives. A positive, supportive work environment. Growth and learning opportunities. If you have a passion for delivering excellent customer service and thrive in a dynamic setting, wed love to hear from you! Immediate joiners Preferred: Contact us immediately at Daksh Malik @ 9958210124 or email at dm001099643@gmail.com Ankit Saxena @ 9718316448 or email at as00848458@techmahindra.com Diksha Ale @ 9821097092 or email at da00922550@techmahindra.com
TECH MAHINDRA - HIRING FOR US/UK CUSTOMER SERVICE PROCESS -FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 3.35 LPA - Experienced Candidate s : Up to 5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT : 9833075755 HR Ankita Regards HR Team Tech Mahindra
Interested candidate can connect with HR Ms.Aditi Anand-7817000490 Job Description: As a Customer Service Associate , you will be a crucial link between the customers and the e-commerce platform, ensuring their queries and concerns are addressed promptly and professionally. Key Responsibilities: Manage customer inquiries and interactions through chats, delivering an exceptional customer experience. Assist customers with product information, order placement, order tracking, returns, and any other inquiries they may have related to products. Address customer concerns, complaints, and issues effectively, striving to resolve them to the customer's satisfaction. Stay well-informed about the products available on the e-commerce platform, keeping up with product updates, promotions, and discounts. Collaborate with the team to provide solutions for complex customer issues and escalate matters when necessary. Maintain accurate and detailed records of customer interactions in the company's CRM system. Adhere to company policies and guidelines to ensure consistency and quality in customer service. Qualifications and Skills : Graduates from any discipline are welcome to apply. Versant V-5 Required. Good communication skills in English (both written and verbal). Good problem-solving and interpersonal skills. Willingness to work in a customer-centric and fast-paced environment. Basic computer and internet proficiency. Benefits: Competitive annual CTC of up to 2.20 LPA. 6 Days Working with rotational off. Shuttle Facility Available. Comprehensive training and ongoing support. Growth opportunities within a leading tech organization. Employee-friendly work environment. Health and wellness benefits. Tech Mahindra is an equal opportunity employer and values diversity in its workforce. We encourage applicants from various backgrounds to apply.
*Tech Mahindra Massive Hiring!* *Customer Service Positions* *Location:* Pune (Work From Office) *Salary:* 2.9 LPA 5.5 LPA (30% hike as per company norms) *Shifts:* US/UK Shift *Eligibility:* Freshers & Experienced both welcome *Must-Have:* Good Communication Skills *Relvant docs Required* *Perks:* - Immediate Joining - Virtual Interviews - Salary based on last CTC (30% hike) Ready to kickstart your career? *Contact HR Prital:* 7378430526