Customer Support Executive

Job Description

Hey Jobseekers!!! Job Title: Customer Service Representative Location: Gurugram, Noida and Ghaziabad Salary: 1.5 LPA - 2.75 LPA Experience: Fresher Job Description: We are looking for enthusiastic and motivated individuals to join our team as Customer Service Representatives . This is an excellent opportunity for freshers who have strong communication skills and a passion for providing excellent customer support. The role involves assisting customers and resolving their queries in a professional and timely manner. Key Responsibilities: Customer Support: Provide accurate, valid, and complete information by using the right methods/tools. Issue Resolution: Handle customer complaints, provide appropriate solutions, and follow up to ensure the resolution is effective. Communication: Communicate effectively with customers via phone, email, and chat, ensuring a positive experience. Documentation: Maintain records of customer interactions, transactions, and feedback accurately. Skills and Qualifications: Communication Skills: Excellent verbal and written communication skills. Problem-Solving: Ability to think critically and resolve customer queries efficiently. Freshers Welcome: No prior experience required; training will be provided. Customer-Focused: A positive attitude with a passion for customer satisfaction. Technical Skills: Basic computer knowledge (MS Office, Email, Internet). Team Player: Ability to work well within a team environment. Requirement: Any UG /Graduate/fresher/experience can apply. Fresher or 0-1 year of experience in customer service or related roles. Benefits: Comprehensive training to help you succeed in your role. Opportunities for professional development and internal promotions. Rotational shift 6 day working and 1 day off Interested candidates can apply by sending their resume/contacting to Nidhi 6388237997. #gurugram #fresher #csa #UG #voice #communicationskills