Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in ahmedabad
>
Maitrayee Medico
>
Customer Support Executive

Customer Support Executive

Maitrayee Medico

1 - 6 years

|

2 - 4 Lacs

Posted:-1 days ago| Platform:

Apply

Skills Required

insurance bpo team management team motivation back office customer service team handling customer support providing training target achievement team leading strong communication skills leadership skills customer handling communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Work closely with other teams to onboard new Pharmacies on the platform.
Provide Training and equip new customers with the videos and other training materials.
Follow up with new customers and help them navigate any difficulties they are facing.
Introduce existing customers to newer and advanced features in order to improve engagement.
Follow up with inactive clients to identify their problems
Follow up with clients having upcoming renewals
Prepare new SOPs, review existing SOPs and make required changes
Prepare strategies to reduce churn
Make sure clients get the best support service
Provide trustworthy feedback and ideas to improve customer service

Requirements

At least 1 year of Customer Success or 3 years of Customer Support role in software related space.
Strong communication skills in both Oral as well as Written - English Hindi.

Salary Benefits

Competitive Salary and Quarterly Evaluation
Stock Options
Allowance for improving Physical and mental Health (Gym membership, Insurance, meditations retreats etc.)

More Jobs at Maitrayee Medico

Backend Engineer (Node.js)

ahmedabad

INR 3 - 7 Lacs

Database Administrator (DBA)

ahmedabad

INR 5 - 8 Lacs

Business Development Manager - Inside Sales

ahmedabad

INR 5 - 9 Lacs

Creative Copywriter

ahmedabad

Experience: Not specified

INR 4 - 7 Lacs

BI Analyst

ahmedabad

Experience: Not specified

INR 3 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Maitrayee Medico

RecommendedJobs for You

Customer Support Executive

bengaluru

Customer Support Executive

Star Hire Services

mohali, gurugram, jaipur

Customer Support Executive

Teleperformance (TP)

chennai, bengaluru

Customer Support Executive

gurugram

Customer Support Executive

Star Hire Services

mohali, gurugram, jaipur

Customer Support Executive

gurugram

Customer Support Executive

Maitrayee Medico

ahmedabad

Customer Support Executive

Maitrayee Medico

ahmedabad

Customer Support Executive

bengaluru

Customer Support Executive

bengaluru