Customer Support Executive - International Voice

0 - 4 years

0 Lacs

Posted:4 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Greetings from Personal Network!

 

Global Opportunity Awaits Join (US Voice Process) with a Leading MNC!

 

Process   :

International Voice (US Customer Support)

Shift        :

Night Shift (US Time Zone)

Location  :

Bangalore

Benefits     :

 

Launch Your Career with a Global Leader!

fluent English speakers

Key Responsibilities:

  • inbound and outbound calls

  • Provide accurate information regarding products and services

  • Handle queries, concerns, and complaints with professionalism and empathy

  • Log customer interactions and call details in the system accurately

  • call quality, resolution time, and CSAT

  • Collaborate with internal departments to resolve customer issues effectively

 

Job Requirements:

  • Experience:

  • English communication skills

  • night shifts (US timing)

  • Good interpersonal and problem-solving abilities

  • Basic computer knowledge and typing skills

 

For More Information, Contact:

  • Nithin:

  • Anu   :

  • Raj    :

 

Take the first step toward a successful international BPO career!

Best Wishes,

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