Openings for Customer Care Support - spot offers

PERSONAL  NETWORK

Mega Drive  !!!   Customer  Support  -  International - Voice -

Contact RAJ @  78219122825 /  63615 32602  /   98451 62196

•  10+2  / 10+3  /  ANY Graduates / Under Grads / BE / MBA / MCA
• 2 to 10 Years in International - VOICE
• Remuneration :- 

  7 -   9.5    Lakhs

• Location :- BANGALORE 
• 2 Way cab Provided
• US SHIFT

• Sat - Sun -  FIXED  OFF.

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As Customer Support team members are passionate about serving others, client-focused, and dedicated to helping small business owners succeed.

Responsibilities  :-

• Resolve small business owners questions and requests regarding  clientss products via multiple contact channels including inbound calls, outbound call follow-ups, emails, and/or chats
• Ensure customer requests are resolved efficiently and effectively while addressing the customers stated and unstated short-term & long-term needs
• Meet or exceed performance expectations based on key performance indicators across customer experience, effectiveness, efficiency, and other metrics
• Identify, resolve, and escalate risks and trends that may impact the customer experience
• Represent the voice of the customer by helping to provide product and customer experience feedback along with recommended enhancements
• Be adaptable and flexible to support business needs, including short-term scheduling adjustments Be a part of creating a fun and engaging culture

 Contact :-

• RAJ     @   782122825  /   98451 62196

• ANU    @    63615 32602

• Email  @    umaprabhu@personalnetworkindia.com

Best Wishes