Mega Drive !!! Customer Support - International - Voice - Sal upto 8.5 L

PERSONAL  NETWORK

Mega Drive  !!!   Customer  Support  -  International - Voice - Sal upto 8.5 LSalary  Offered  -   6.5 -  8.5 Lacs

Contact RAJ @    63615 32602  /   98451 62196

•  10+2  / 10+3  /  ANY Graduates / Under Grads / BE / MBA / MCA
• 2 to 10 Years in International - VOICE
• Remuneration :- 

  6 -   8.5    Lakhs

• Location :- BANGALORE 
• 2 Way cab Provided
• US SHIFT

• Sat - Sun -  FIXED  OFF.

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As Customer Support team members are passionate about serving others, client-focused, and dedicated to helping small business owners succeed.

As a Customer Support team member at  our Team,  you will be an advocate for our clients. In this role you will work closely with our developing support team to quickly and efficiently identify, solve, or properly direct our clients' questions and concerns.

Responsibilities  :-

• Resolve small business owners questions and requests regarding  clientss products via multiple contact channels including inbound calls, outbound call follow-ups, emails, and/or chats
• Ensure customer requests are resolved efficiently and effectively while addressing the customers stated and unstated short-term & long-term needs
• Leverage  Clients innovative technology solutions and systems to process customers requests
• Meet or exceed performance expectations based on key performance indicators across customer experience, effectiveness, efficiency, and other metrics
• Identify, resolve, and escalate risks and trends that may impact the customer experience
• Represent the voice of the customer by helping to provide product and customer experience feedback along with recommended enhancements
• Be adaptable and flexible to support business needs, including short-term scheduling adjustments Be a part of creating a fun and engaging culture

 Contact :-

• RAJ     @    98451 62196

• ANU    @    63615 32602

• Email  @    umaprabhu@personalnetworkindia.com

Best Wishes