Customer Support Executive

0 - 2 years

0 - 2 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Process Role ::

Customer Service Associate - Domestic Process in Travel Domain

Job Role::

1. Handle inbound customer inquiries via multiple channels (voice) related to flights booking, cancellation and refunds

2. Maintain a high standard of service quality, adhering to customer service guidelines.

3. Communicate effectively with customers, ensuring a positive and helpful interaction.

Requirements:

HSC/Graduate

Fresher/ Experienced

Salary: 16.5

Extra Benefits ::

Incentives (Based on performance)

Over Time (Based on business requirement)

Shift Time & Week Off::

6 Days working, 24*7 Rotational Shifts (Including Night Shifts).

1 Rotational Week Off.

Communications:

English Communication Skills- Verbal and Written.

Transport Facility::

Pick-up or Drop facility available in odd hours

No Leaves apart from week-offs would be available for next 6 months or

upcoming 180 days.

Share your resume via WhatsApp or email.

Contact Person Details::

HR Sonam Singh

E-mail ID: sonam.singh1@igtsolutions.com

Phone Number: 9953150816

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IGT Solutions logo
IGT Solutions

Information Technology and Services

New Delhi

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