Customer Support Executive

Growing Stars Consulting Private Limited

3 years

3 - 6 Lacs

Hanumangarh Rajasthan India

Posted:1 day ago| Platform:

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Skills Required

support communication chat resolve service typing development management crm

Work Mode

On-site

Job Type

Full Time

Job Description

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of

Customer Support Executive

for an

International Voice and Non-Voice Process

. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

Manage customer interactions via phone, email, or chat in a professional and timely manner.
Resolve customer queries, issues, or complaints with accuracy and empathy.
Maintain detailed records of customer interactions in the system.
Collaborate with internal teams for escalations and resolution follow-ups.
Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

Education: 12th Pass, Diploma, Graduate, or Postgraduate
Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills

Excellent verbal and written communication in English
Strong interpersonal and problem-solving skills
Basic computer proficiency (MS Office, typing skills)
Ability to work in a fast-paced, team-oriented environment
Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

Competitive salary with performance-based incentives
Night shift allowances and cab facility
One-time complimentary meal during shifts
Opportunities for internal growth and role advancement
Exposure to international client processes and professional development

Skills:- Customer Support, Customer Service, English Proficiency, Operations, Customer Relationship Management (CRM) and Customer Success

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