Customer Support Executive

1 - 5 years

0 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Position: Client Support Executive:

Job

Technical

Eligibility

Job

Experience:

CTC

Client Support Executive Profile:

  • CSE profile starts with handling client queries related to generalized accounting software.
  • Require to provide telephonic or online support for software installation, training on the software and other routine queries including accounting queries.
  • Provide client support while troubleshooting like printer setup query etc. Handle complaints or objections if any and report or escalate the same to the next level for further solution.
  • Handle frequent reviews and follow-ups with clients as per need.
  • Collaborate with team members to achieve better results.

Company

ORNATE a complete ERP solution for jewellery business management – has been developed by D’soft Infotech, headquartered at Rajkot, Gujarat, India. D’soft Infotech is a software product company with more than 500+ man years of IT experience and 20+ years of rich insights into the jewellery industry.

Today, the company is the indisputable market leader in providing highly solutions for jewellers. ORNATE, the flagship offering of the company has lived up to the expectations of jewellers in providing solutions for all market segments in Jewellery.

The company focuses on ready-to-use product solutions for the Jewellery industry, which are user friendly, entirely secure and offers utmost value for money. Over a period of time, ORNATE has earned the distinction of being trusted by leading jewellers across 180+ cities in India, USA, UK, Africa and UAE.

A visit to our website – www.ornatesoftware.com will give more insight into our activities.

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