Customer Support Executive (CSE)

Join Our Team!

Begin and grow your career with the best opportunity any a beginner and experienced can dream to find!

Synchron Global is looking for a Customer support executive for Ahmedabad !

Job Title: Customer Support Executive

Job Description:

• Coordinate with customer for RFQ, orders, payments and shipments
• Coordinate with logistics and share shipment tracking with customers
• Report preparation and analysis
• Enter RFQs and orders in ERP, verify details and coordinate with Sourcing & PM teams
• Prepare quotations and resolve discrepancies between orders and quotes
• Track order status, delivery dates (EDA), and follow up on delays
• Maintain order logs, inventory status, and update MIS reports
• Assist in handling customer complaints or rejections by coordinating with relevant departments.

Skills Required:

• Marathi language required
• Strong communication skills
• Proficient in MS Excel (VLOOKUP, Pivot Tables)
• Familiarity with ERP/CRM systems
• Good at coordination and follow-ups

-Ready for Immediate Joining

-Experience required- 0 up-to 1 year

What we offer:

-5 Days Working (Monday to Friday)

-Adequate Tools, Resources & Infrastructural support

-Flexible Timings

-Health Insurance Policy

-Birthday Leave

-Accident Policy

-Term Plan

-Period Leaves for Female employees

-Maternity Leaves

-Paternity Leave

&

A collaborative and supportive work environment!

Application Process:

To apply, please submit your latest CV via Email below.

Email:

hrd@synchronglobal.com

careers@synchronglobal.com

Spread the word! If you know someone who might be great fit for this role, share their updated CV on the given email id.

Deadline: We're accepting applications for this role until we find the perfect fit, so don't wait too long !

THANK YOU & GOOD LUCK !

Job Type: Full-time

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Provident Fund

Application Question(s):

• Are you well versed with preparing reports in excel

Education:

• Bachelor's (Preferred)

Experience:

• Sales coordination: 1 year (Required)

Language:

• English (Required)
• Marathi (Required)

Work Location: In person