Customer Support Executive (CSE)

0 years

1 - 2 Lacs

Posted:6 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Act as the first point of contact for clients using our software solutions.

Handle inbound queries via calls, emails, and chat regarding product usage, troubleshooting, and issue resolution.

Log, track, and escalate technical issues to the concerned teams when required.

Coordinate with internal teams (technical & operations) to ensure quick and effective resolution.

Educate clients about new features, updates, and best practices to maximize product usage.

Ensure customer satisfaction through timely follow-ups and professional support.

Education- BCOM, BCA, B.Tech

Salary -15k to 18k

Candidates should have good communication skills confident active

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Speak with the employer
+91 8130406206

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