Act as the first point of contact for clients using our software solutions. Handle inbound queries via calls, emails, and chat regarding product usage, troubleshooting, and issue resolution. Log, track, and escalate technical issues to the concerned teams when required. Coordinate with internal teams (technical & operations) to ensure quick and effective resolution. Educate clients about new features, updates, and best practices to maximize product usage. Ensure customer satisfaction through timely follow-ups and professional support. Education- BCOM, BCA, B.Tech Salary -15k to 18k Candidates should have good communication skills confident active Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Provident Fund Work Location: In person Speak with the employer +91 8130406206
Act as the first point of contact for clients using our software solutions. Handle inbound queries via calls, emails, and chat regarding product usage, troubleshooting, and issue resolution. Log, track, and escalate technical issues to the concerned teams when required. Coordinate with internal teams (technical & operations) to ensure quick and effective resolution. Educate clients about new features, updates, and best practices to maximize product usage. Ensure customer satisfaction through timely follow-ups and professional support. Education- BCOM, BCA, B.Tech Salary -15k to 18k Candidates should have good communication skills confident active Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Provident Fund Work Location: In person Speak with the employer +91 8130406206