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Jobs in bengaluru
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Manifest Ai
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Customer Support Engineer

Customer Support Engineer

2 - 7 years

|

4 - 7 Lacs

Posted:-1 days ago| Platform:

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Skills Required

project management team management customer relationship customer service customer interaction sales customer support technical support team leading desktop support troubleshooting daily operations customer handling servicing communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Work closely with clients to understand their business objectives and customer interaction needs.
Train AI chatbots using client-specific data, ensuring the models align with their desired outcomes.
Conduct scenario-based testing of AI chatbots to ensure they handle various customer interactions effectively.
Identify and report any inconsistencies or areas of improvement in chatbot responses.
Offer training and support to clients on how to effectively use and maintain their AI chatbots.
Provide ongoing assistance to ensure that the chatbot continues to meet evolving client needs.

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