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Customer Support Associate

Customer Support Associate

Shining Stars Institution & travels

0 - 3 years

2 - 3 Lacs

Noida Gurugram

Posted:1 day ago| Platform:

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Skills Required

BPO Customer Service CSA CSE Cold Calling Inbound Process Contact Center Operations Solving Queries Inbound Calls Voice Process Outbound Process Query Resolution Customer Support Telecalling International Process Us Voice Process Customer Handling Domestic Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Job Seekers, Greetings from ShiningStars ITPL! Job Opening: Customer Service Executive (Voice/Non-Voice) Noida / Gurgaon Location' Location: Noida / Gurgaon Position: Customer Service Executive Industry: BPO / Call Center / Contact center Salary (CTC): Up to 3.5 LPA Work Schedule: 5 / 6 Days Working (Rotational Shifts) We are hiring enthusiastic and customer-focused individuals for a Customer Service role at our Noida-based BPO center. The ideal candidate should have excellent communication skills and be comfortable working in a dynamic, fast-paced environment with rotational shifts . Key Responsibilities: Handle inbound/outbound customer queries via phone, email, or chat Provide accurate information and resolve issues efficiently Maintain customer satisfaction through professional communication Document all interactions as per company standards Adhere to process guidelines and meet performance targets Eligibility Criteria: Excellent communication skills in English and Hindi Freshers and experienced candidates (02 years) welcome Must be open to work in rotational shifts (day/night) Basic computer knowledge and typing speed Immediate joiners are only preferred Why Join Us? Opportunity to grow within the BPO industry Structured training and support provided Dynamic work environment with supportive teams Performance-based incentives Interested candidates can connect- For more details: Contact- 8630365298 (Palakshi) #bpo #voice #customerservice #inbound #outbound #csa #jobopenings #hiringnow #noidajobs #gurgaonjobs #2025openings #immediatejoiners #fresherhiring #bpohiring #hiringnow

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Shining Stars Institution & travels

www.shiningstarsinstitutiontravels.com

Education and Travel

Learning City

50 Employees

170 Jobs

Key People

John Doe

CEO
Jane Smith

Director of Operations

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Customer Support Associate