Company Description Magnum Group, headquartered in Bhopal (MP), was established in 1993 and is managed by a team of experienced professionals with international expertise. This ISO – 9001:2008 and ISO – 27001:2013 certified organization is recognized under MPSEDC and is a member of NASSCOM, employing over 2000 staff. The company specializes in BPO-BPM, contact center services (Voice/Non-Voice), KPO, backend management, utility management, IT hardware and software solutions. Magnum caters to various sectors including telecom, e-commerce, digital TV, and government services. Our vision is to be the preferred provider of business outsourcing and utility management services. Our mission is to help clients maximize their customer lifetime value and competitive advantage through productivity and efficiency. Role Description This is a full-time on-site role for a Tele Collection Executive, located in Bhopal. Day-to-day tasks include making outbound calls to customers for payment collections, managing overdue accounts, and providing exceptional customer service. The role involves maintaining accurate records of all communications, negotiating payment plans, and escalating issues when necessary. The Tele Collection Executive will work closely with the accounts and customer service teams to ensure timely collections and resolve any discrepancies. Qualifications Strong communication and negotiation skills are essential Experience in customer service or telecalling is preferred Familiarity with payment collection processes and protocols Ability to work under pressure and meet deadlines Basic computer skills and proficiency in MS Office applications Attention to detail and excellent record-keeping abilities High School Diploma or equivalent; further education in related fields is an advantage......
We are hiring!!!!!! Profile:- CUSTOMER SUPPORT EXECUTIVE Process:-M-Pokket (Voice) Salary:- Best In Industry with surprising Incentive Interview:- Walk-in between 10:00AM-1:00PM. Regards HR Khushi Daingrey Magnum Group
nbound and Outbound Calling: Make and receive calls to customers to answer questions, resolve issues, or provide product information. Excellent Communication Skills: Strong verbal communication skills in [English, Hindi, or any other required languages]. Minimum Education: High School Diploma or equivalent. Bachelor’s degree preferred. Paid training Opportunities for growth and career advancement
Role Description This is a full-time on-site role for a Collections Officer. The Collections Officer will be responsible for debt collection, providing customer service, analyzing data, and communicating with clients. The role requires the Officer to work in the Bhopal office. Qualifications:- -Undergraduate /Graduate is Preferred -Process- M-pocket (Voice Process) -Debt collection skills and experience -Analytical skills -Customer service skills -Communication skills In Both Languages Hindi and English -Excellent negotiation skills -Proficient in Microsoft Office, particularly Excel -Experience in collections and/or customer service is preferred REGARDS- HR Mohit Vishwakarma 7999698809
Hey, We're urgently hiring Company:Magnum Group Job role:customer support associate-bhopal location Designation:Customer support associate -Minimum education qualification should be 12th pass Hindi communication skill Male/female both can apply Job location =Magnum Group 1st floor ashima mall Hoshangabad Road bhopal REGARDS 9685396398 AKANSHA KORI
✨ Job Opportunity at Magnum Group! ✨ 🔹 Position: Customer Support Associate & Tele-collection Executive 📍 Location: Aashima Mall, 1st Floor, Hoshangabad Road, Danish Nagar, Bhopal --- 💼 Key Responsibilities: 📞 Handle inbound & outbound calls for M-Pocket onboarding, loan collection, and recovery. 📝 Maintain customer records and update information in the system. 🤝 Communicate effectively to resolve queries & concerns. --- 📌 Job Requirements: 🔸 Age Limit: 18 to 35 years 📍 Location: Candidates should reside within 1–13 km of the office. 🎓 Education: Minimum 12th pass (preferred). 👥 Experience: Freshers & Experienced both can apply! --- ⏳ Work Details: ⏰ Shift Timings (Rotational): 🔹 8 AM - 5 PM 🔹 9 AM - 6 PM 🔹 10 AM - 7 PM 💰 Salary Structure: ✅ Starting Salary: ₹12,500/month 💸 Incentives: Up to ₹10,000 📈 Increment: 🔹 ₹9,969 after 6 months 🔹 ₹10,200 after 1 year --- 🚀 Why Join Magnum Group? 🌟 Competitive salary & attractive incentives 📈 Growth & increment within the first year 👥 Supportive work environment & learning opportunities --- 📩 How to Apply? 📞📲 Call & WhatsApp : 8269377964 / 9244033715 🔗 Direct Apply : https://bit.ly/JoinMagnum 📧 Email Resume: ritiksondhiya995@gmail.com --- Best Regards, 🤝 HR Ritik Sondhiya 🏢 Magnum Group 📞 8269377964 / 9244033715 --- 💼✨ Don’t miss this opportunity! Apply Now! ✨💼
We are looking for a Telecalling Executive to join our team at Agnum Super Distributors India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹9000 - ₹12000 and a dynamic environment with opportunities for growth. Key Responsibilities: Handle customer calls in a professional and efficient manner Address customer queries, concerns, and complaints with a problem-solving approach Maintain accurate records of customer interactions and follow-ups Provide timely and relevant information to customers to resolve their issues Work collaboratively with other teams to escalate and resolve complex issues Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates Job Requirements: The minimum qualification for this role is 12th Pass and 0 - 6 Month of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Handle customer calls professionally and efficiently. Address customer queries, resolve concerns, and manage complaints. Keep records of customer interactions and follow up when required. Provide customers with accurate information to help resolve their issues. Meet performance targets and work with other departments complex issues.
[17:55, 7/19/2025] HR Akansha puri: Hey, Hiring for CSA (Customer Support Associate) Magnum Group is hiring! 🧾 Profile: Customer Support Associate (CSA) 💰 Salary: ₹13,200 CTC + Attractive Incentives up to ₹10,000 ⏰ Shift Timings: 8 AM – 5 PM | 9 AM – 6 PM | 10 AM – 7 PM 🎓 Training Stipend: ₹5,000 during training period 📍 Location: Aashima Mall, Hoshangabad Road, Bhopal 📞 Contact HR Akanksha Puri: 9039009576 ✅ 12th Pass & Graduates can apply ✅ Freshers are welcome 📅 Last Date to Apply: Today & Tomorrow Only! 👋 If you're interested, reply "Hello" and share your resume now. Limited seats – don’t miss this opportunity!
✨ Job Opportunity at Magnum Group! ✨ 🔹 Position: Customer Support Associate & Tele-collection Executive 📍 Location: Aashima Mall, 1st Floor, Hoshangabad Road, Danish Nagar, Bhopal --- 💼 Key Responsibilities: 📞 Handle inbound & outbound calls for M-Pocket onboarding, loan collection, and recovery. 📝 Maintain customer records and update information in the system. 🤝 Communicate effectively to resolve queries & concerns. --- 📌 Job Requirements: 🔸 Age Limit: 18 to 35 years 📍 Location: Candidates should reside within 1–13 km of the office. 🎓 Education: Minimum 12th pass (preferred). 👥 Experience: Freshers & Experienced both can apply! --- ⏳ Work Details: ⏰ Shift Timings (Rotational): 🔹 8 AM - 5 PM 🔹 9 AM - 6 PM 🔹 10 AM - 7 PM 💰 Salary Structure: ✅ Starting Salary: ₹12,800/month 💸 Incentives: Up to ₹10,000 📈 Increment: 🔹 ₹9,969 after 6 months 🔹 ₹10,200 after 1 year --- 🚀 Why Join Magnum Group? 🌟 Competitive salary & attractive incentives 📈 Growth & increment within the first year 👥 Supportive work environment & learning opportunities --- 📩 How to Apply? 📞📲 Call & WhatsApp : 8269377964 / 9244033715 🔗 Direct Apply : https://bit.ly/JoinMagnum 📧 Email Resume: ritiksondhiya995@gmail.com --- Best Regards, 🤝 HR Ritik Sondhiya 🏢 Magnum Group 📞 8269377964 / 9244033715 --- 💼✨ Don’t miss this opportunity! Apply Now! ✨💼
Hey, We're urgently hiring Company:Magnum Group Job role:customer support associate-bhopal location Designation:Customer support associate -Minimum education qualification should be 12th pass Hindi communication skill Male/female both can apply
We are seeking a proactive and customer-focused Telecalling Executive to join our BPO team. The candidate will be responsible for making or receiving calls to resolve queries, provide support, and offer services or products based on the process. Excellent verbal communication skills. Good listening and problem-solving skills. Friendly work environment.
Hey, Last Interview Call – Magnum Group Don't miss out! We are conducting the final round of interviews for the Customer Care Associate role at Magnum Group. 📅 Interview Dates: Today & Tomorrow (Last Dates) 💼 Job Role: Customer Care Associate 💰 Salary: ₹13,200 CTC + ₹10,000 Incentives ⏰ Shift Timings: 8 AM–5 PM | 9 AM–6 PM | 10 AM–7 PM 📍 Location: Aashima Mall, 1st Floor, Hoshangabad Road, Bhopal ✅ Eligibility: 12th Pass & Above 📞 Contact HR Akanksha Puri: 9039009576
Here's a standard BPO Telecalling Job Description that can be used for job postings, resumes, or training materials: We are looking for a motivated and customer-oriented Telecaller to join our BPO (Business Process Outsourcing) team. The Telecaller will be responsible for making outbound calls, handling inbound queries, providing information about products/services, resolving issues, and ensuring excellent customer satisfaction. Maintain records of calls, sales, and customer interactions in the CRM system. Good listening and problem-solving skills.
Hey, We're Urgently Hiring Company : Magnum Group Job Role: Customer support associate - Bhopal location Salary: 13,203 ctc + Incentive Shift - Rotational Job Description · Minimum education qualification should be 12th Pass · Hindi communication skill · Male/Female both can apply.. Age limit -18+ and below 35 · Candidate Should Be Flexible With 8 AM To 8 PM Window (9 Hours) (8am-5pm;9am-6pm;10am-7pm;) Job Location - Magnum Group 1st floor Ashima mall Hoshangabad Road Bhopal. Interested candidates can share their resumes on WhatsApp no or call+91 90390 09575 HR Tejaswi Salaka
Urgent requirement *Designation : Customer Support Associate* · Minimum Education Qualification Should Be 12th Passout/ Graduate · Hindi Communication Skill / Basic English First Month Training Period 5k Stipend Only *Salary - 13200 + incentive* · Male/Female both can apply.. . Immediate Joiner · Candidate Should Be Flexible With 8 AM To 8 PM Window ( 9 Hours) ( 8am-5pm; 9am-6pm; 10am-7pm; ) Job Location -Magnum Group 1st floor Ashima Mall, Hoshangabad Road, Bhopal HR Shivani Shree Contact : +91 9685396398 shivani.shree@magnumgroup.co.in
📞 Handle inbound & outbound calls for M-Pocket onboarding, loan collection, and recovery. 📝 Maintain customer records and update information in the system. 🤝 Communicate effectively to resolve queries & concerns.
Handle inbound & outbound calls for M-Pocket onboarding, loan collection, and recovery. 📝 Maintain customer records and update information in the system. 🤝 Communicate effectively to resolve queries & concerns
We are seeking a proactive and customer-focused Telecalling Executive to join our BPO team. The candidate will be responsible for making or receiving calls to resolve queries, provide support, and offer services or products based on the process. Excellent verbal communication skills. Good listening and problem-solving skills. Friendly work environment.