Customer Support Advisors (Domestic Voice & Semi-Voice Process

0 - 3 years

1 - 2 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Title:

Educational Qualification:

  • Minimum 12th Pass / Diploma / Graduate

Experience Required:

  • Minimum 6 months in a voice or semi-voice process

Key Skills Required

Communication Skills:

  • Excellent spoken and written communication in

    English and Hindi

  • Proficiency in

    Kannada

    (mandatory for local communication)
  • Versant Level 3 proficiency in English (preferred)

Technical & Computer Skills:

  • Basic computer literacy (email, chat tools, CRM software)
  • Typing speed:

    30 WPM with 90% accuracy

Customer Service Skills:

  • Active listening and problem-solving ability
  • Customer-centric attitude with empathy and patience
  • Ability to handle complaints and provide effective resolutions
  • Willingness to go the extra mile for customer satisfaction

Additional Information

  • Work Schedule:

    6 days a week with

    rotational shifts and week offs

  • Employment Type:

    Full-time
  • Immediate joiners preferred

wed love to have you on our team!

Apply Now!

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