Customer Service Sales Specialist

**Job Description:** As a valuable member of the team, your primary responsibilities will include onboarding and training customers to ensure seamless product adoption. You will be tasked with building strong relationships with customers and maintaining regular communication to address any concerns they may have and resolve issues promptly. Monitoring customer progress and ensuring goal achievement will also be a key part of your role. - Onboard and train customers for seamless product adoption - Build strong relationships with customers - Maintain regular communication to address concerns and resolve issues promptly - Monitor customer progress and ensure goal achievement Additionally, you will be expected to identify upsell opportunities and collaborate effectively with sales teams to capitalize on them. Analyzing customer metrics and providing performance reports will help us to continuously improve and enhance our products and services. Your feedback to internal teams will be crucial in driving these improvements and ensuring customer satisfaction. - Identify upsell opportunities and collaborate with sales teams - Analyze customer metrics and provide performance reports - Provide feedback to internal teams for continuous improvement Qualifications Required: - Bachelor's degree in a relevant field - Proven experience in customer success or account management - Strong communication and interpersonal skills - Analytical mindset with the ability to interpret data effectively Please note that the above job description is subject to change based on business requirements and the company's evolving needs.,