Customer Service Sales Specialist

In your role as a Customer Service Sales Specialist at AllThingsBaby, located in Mumbai, you will be responsible for providing excellent customer support and ensuring customer satisfaction. Your main tasks will include handling customer inquiries, resolving issues, and contributing to sales growth through exceptional service. To excel in this role, you will need to have strong communication and interpersonal skills, as well as proficient phone etiquette and customer experience skills. Prior experience in a similar role would be advantageous, and a high school diploma or equivalent is required, with a bachelor's degree preferred. Key Responsibilities: - Provide excellent customer support - Ensure customer satisfaction - Maintain phone etiquette - Enhance overall customer service and experience - Handle customer inquiries - Resolve customer issues - Contribute to sales growth through exceptional service Qualifications: - Customer Support, Customer Service, and Customer Satisfaction skills - Proficient Phone Etiquette and Customer Experience skills - Strong communication and interpersonal skills - Ability to work effectively on-site in a team environment - Prior experience in a similar role is a plus - High school diploma or equivalent; bachelor's degree preferred,