Customer Service Sales Specialist

As a Customer Service Sales Specialist at SKAPS Industries, your role will involve daily tasks related to customer support, ensuring customer satisfaction, maintaining phone etiquette, enhancing overall customer service, and providing a positive customer experience. Key Responsibilities: - Provide customer support and address inquiries promptly and professionally - Ensure customer satisfaction by resolving issues effectively - Maintain phone etiquette while communicating with customers - Enhance overall customer service through proactive communication - Create a positive customer experience through attentive service Qualifications: - Possess strong customer support and customer service skills - Demonstrate a commitment to customer satisfaction and customer experience - Uphold phone etiquette standards in all communications - Exhibit excellent communication and interpersonal skills - Ability to handle challenging situations professionally - Prior experience in a customer service role is preferred - Knowledge of geosynthetic products and fiberglass fabric is a plus - Hold a Bachelor's degree in Business Administration or a related field SKAPS Industries is a globally recognized manufacturer and supplier of Geosynthetic products and Fiberglass fabric with a market presence in over 60 countries. The company's focus is on supplying quality products for civil, environmental, and industrial applications. Customer satisfaction is a top priority for SKAPS Industries, and it is ensured by providing excellent customer service. As a Customer Service Sales Specialist at SKAPS Industries, your role will involve daily tasks related to customer support, ensuring customer satisfaction, maintaining phone etiquette, enhancing overall customer service, and providing a positive customer experience. Key Responsibilities: - Provide customer support and address inquiries promptly and professionally - Ensure customer satisfaction by resolving issues effectively - Maintain phone etiquette while communicating with customers - Enhance overall customer service through proactive communication - Create a positive customer experience through attentive service Qualifications: - Possess strong customer support and customer service skills - Demonstrate a commitment to customer satisfaction and customer experience - Uphold phone etiquette standards in all communications - Exhibit excellent communication and interpersonal skills - Ability to handle challenging situations professionally - Prior experience in a customer service role is preferred - Knowledge of geosynthetic products and fiberglass fabric is a plus - Hold a Bachelor's degree in Business Administration or a related field SKAPS Industries is a globally recognized manufacturer and supplier of Geosynthetic products and Fiberglass fabric with a market presence in over 60 countries. The company's focus is on supplying quality products for civil, environmental, and industrial applications. Customer satisfaction is a top priority for SKAPS Industries, and it is ensured by providing excellent customer service.