Customer Service Sales Specialist

2 - 6 years

0 Lacs

Posted:15 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description You will be working as a full-time hybrid Customer Service Sales Specialist based in Kharar with the flexibility of some work from home options. Your primary responsibility will be to handle customer interactions through phone and email, providing product information, processing orders, and assisting with sales inquiries. Your focus will be on ensuring customer satisfaction, delivering a positive customer experience, and achieving sales targets. Key Responsibilities - Engage with customers through phone and email - Provide accurate product information - Process customer orders efficiently - Assist customers with sales inquiries - Ensure high levels of customer satisfaction - Meet set sales targets Qualifications Required - Customer Support and Customer Service skills - Proficient in ensuring Customer Satisfaction and Customer Experience - Strong Phone Etiquette skills - Excellent communication and interpersonal skills - Ability to work independently and collaboratively in a team - Experience in sales or customer service is advantageous - Proficiency with CRM software - Willingness to work night shifts from home - Fluent in spoken English,

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