VI POWER TECH LIMITED

As a Customer Service Sales Specialist at our company, your role will involve handling customer inquiries, providing support, and delivering excellent service through various channels such as phone, email, or in-person interactions. Your responsibilities will include maintaining customer satisfaction, managing customer accounts, and ensuring a positive customer experience. Additionally, you will be promoting products and services either on-site or by facilitating the process of bringing them to the factory. Key Responsibilities: - Handle customer inquiries and provide support promptly - Maintain customer satisfaction levels and manage customer accounts effectively - Promote products and services as part of the sales process - Ensure a positive customer experience through professional interactions - Utilize phone etiquette to deliver polite and professional communication - Demonstrate excellent interpersonal and problem-solving skills - Work efficiently in a fast-paced on-site environment - Utilize CRM tools and basic computer applications for effective customer management Qualifications Required: - Strong skills in Customer Support, Customer Service, and Customer Experience - Proficiency in managing Customer Satisfaction and providing high-quality service - Expertise in Phone Etiquette to ensure professional communication - Excellent interpersonal and problem-solving skills - Ability to work effectively in a fast-paced on-site environment - Familiarity with CRM tools and basic computer applications is a plus - Prior experience in customer-facing roles or sales is advantageous,